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Reviews of Sultan Saray Otel

Sultan Saray Otel
Arap Haci Cd., 2, Safranbolu, Safranbolu

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 9 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

7.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel. Comfortable with nice warm shower, and nice standard breakfast. Good location if travelling by bus, as walking distance from both the main bus station and near the bus to Bartin for amasra.
Stayed 3 nights in Dec 2023
Response from Manager on 12 Jan 2024
Thank you for your kind comment, we hope to see you again in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice Room. Good Breakfast.
Stayed 2 nights in Sep 2023
Response from Sultan saray hotel on 4 Oct 2023
Thanks for your precious evaluation

10/10 Excellent

chaeeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 21 Jan 2024
Thank your for your kind evaluation, we hope to see you again..

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Manager on 12 Jan 2024
Thank you for your evaluation and we promise to complete our which we know shortcomings

10/10 Excellent

yagmur

Stayed 1 night in Nov 2023
Response from Manager on 12 Jan 2024
Değerli değerlendirmeniz için çok teşekkürler.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Eh idare eder
Fiyat-konfor analizine göre normal yer gibi olsana halıların kirliliği, yatakların yaylarını sırtınızda hissetmeniz hoş değildi. Personelin güler yüzlülüğü değer katıyor
Stayed 1 night in Nov 2023
Response from Manager on 12 Jan 2024
Değerli yorumunuz için çok teşekkürler. Yataklarımızı değiştirdik ve halıların değişimi için planlamamızı yaptık. Size daha iyi hizmet verebilmek için sürekli gelişen bir otel olmaya söz veriyoruz. Tekrar görüşmek dileğiyle, hoşçakalın

10/10 Excellent

Münir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 12 Jan 2024
Değerli ve kibar değerlendirmeniz için çok teşekkürler.

8/10 Good

Gitte

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rengøring er okay men værelserne er meget slidte og trænger til en kærlig hånd og et par ekstra stikkontakter ville hjælpe meget da man ikke kunne bruge tv, køleskab og så lade sin mobil op samtidig men sengene er gode. Morgenmaden er i den kedelige ende og de var ikke så gode til at fylde op når nogle fade var tomme samt det varme blev ikke holdt varmt. Personalet er flinke og meget hjælpsomme og hotellet har en meget central placering.
Stayed 5 nights in Oct 2023
Response from Manager on 12 Jan 2024
Thank you for your kind evaluation. We promise to complete our which we know shortcomings

8/10 Good

joon hee

Stayed 2 nights in Sep 2023
Response from Sultan saray hotel on 4 Oct 2023
Thanks for your kind evaluation

10/10 Excellent

düzgün

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adı gibi otelmiş
oda tertemiz yatak konforlu kahfaltısı kaliteli ve doyurucu gorevliler ilgili ve konuk sever çokmemnun kaldım herkese tavsiye ederim ayrıcaşehirmekezine çok yakın
Stayed 1 night in Aug 2023
Response from GM on 6 Sept 2023
Değerli yorumunuz için çok teşekkürler efendim, tekrar sizi misafir etmek dileğiyle..

8/10 Good

Wen Kuo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 6 Sept 2023
Thanks for your precious evaluation

8/10 Good

Fatih

Travelled with family, Travelled with family and small children
Liked: Staff & service
Wir waren eine Nacht dort und waren sehr zufrieden. Allerdings hatten wir keine großen Ansprüche. Für kurze Aufenthalte ist das Hotel top aber für längere aufenthalte würde ich ein etwas moderneres hotel bevorzugen
Stayed 1 night in Aug 2023
Response from Manager on 21 Aug 2023
Thank you for your great comment, hope to see you again.

10/10 Excellent

József

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from GM on 28 May 2023
Thanks for your precious evaluation