Hotel Dekat RUANG

"Overall experience were good. Onsen were good, bed is too hard for us We were unhappy with the check out experience. The front desk is calling us three times for the 15 minutes delayed. Check out time is very stiff, no flexibility."

"This was one of the most beautiful hotels we’ve ever stayed in - and we have stayed in hotels all over the world! What stood out the most was the staff - they were exceptional. I would like to thank Rustam for helping me and providing a hot tea when I came inside after getting caught in heavy rains!"

"Awesome staffs and very useful amenities like face/foot masks, coffee machine,etc."

"Helpful staff, good amenities and jacuzzi and sauna"

"We loved this property with space for the whole family. Very convenient location, close to the subway, restaurants and 7-11. Very clean and communication was easy and responsive."

"Good location and clean room"

"Great hotel."

"We have been to Tokyo, shinjuku specifically many times and this hotel has been the best one yet. This is a boutique hotel, with spacious rooms for tokyo standards. You dont even have to bring any toiletries as they provide everything…and more…down to the mouthwash! The lobby is very cute and quaint, and everything in there…you can take. They have a coffee machine, that makes espresso….soda machine….hard liquors, red and white wine, light snacks!! We will definitely be chosing this hotel moving...

"The Laundry machines are only thing that was poor. The dry function is great and had to run multiple cycles."

"Staff was very helpful and room was clean. Great location."

"The accommodation is large and very clean with all you would need. It’s is located in a good and safe neighborhood, close to 2 different subway stations making it very convenient to get everywhere. There are also some really good food options in the area. The staff was very helpful."

"Perfect for 6 of us traveling together on a budget. As described in listing."

"Spacious and clean! Located in the city and short walk to many train station! We enjoyed our stay here!"

"Everything was great and as I expected when I booked the hotel. The only issue was the drying process for the laundry doesn’t finish after multiple attempts even with little amounts. This could be an issue if someone doesn’t have a few hours to dry afterwards. The staff were very helpful and always courteous."

"Perfect location, helpful staff and great amenities. Overall a fantastic stay!"

"The location is excellent. The double room on the 6/F was large and comfortable. The staff were very helpful to me, allowing me to have a late checkout as I was not feeling well. This was very accommodating before my flight."

"I was on the 1st. Right below was a restaurant. Very noisy. Can’t say if it would be different had we stayed on a higher floor."