Hotel Dekat Russell Medical Center

"I recently stayed at Hampton Inn Alexander City property is infested with lady bug in the rooms. There was also no hot water during my weekend stay. My room also had no phone service. Others in my party experience the same issues. I did speak with the front desk which didn’t provide any solutions to the issues. They stated they were booked and couldn’t offer a different room. This property needs a major renovation. This is the most disappointing Hilton stay!"

"It was pretty basic. The lighting is terrible in the bathroom and the rooms have an odor of something in them. Walls are paper thin and staff is scarce. Really just a 3 out of 5 and barely that. "

"Room needs to work. Under the door was a space that small animals could come in places around the room attention for repairs. People were good done the job they needed to do but the rooms need updated. I’ve stayed with y’all four years now this room was the worst. I’ve stayed in."