Hotels in Royal Palm Place, Boca Raton

"We have chosen beachcomber 5 times in 18 months though this last stay was a little disappointing. We stayed in a beachfront room with broken air conditioning, the shampoo was not filled, the front desk staff were not welcoming as compared to the restaurant staff who were fabulous. They recognized us, went over the top to make sure we were happy. There was a wedding venue so knowing extra guest would be arriving, they did not staff the pool deck or beachfront appropriately. One staff manned the full outdoor area. The pool was not kept up. We took chemical reading ourselves as we were concerned with the cloudiness and thick film floatingbon the top of the pool. Nothing was done. We brought our concerns to the front desk and stayed out of the pool for the rest of our trip as we are very aware of the health risks to chemical readings not being kept. The pool remained cloudy for our full trip and never once did we see maintenance caring for the pool Very disappointing this time to see how most of the staff did not care for such a beautiful family resort. "

"The valet parking was far too expensive. They shouldn't charge a gratuity at the restaurant, especially since it's a buffet! Why pay a tip when you serve the food yourself? Regarding the second-floor pool: they rudely forced us to get out, claiming there was a mermaid show taking place. None of the guests present could understand why we were being prevented from enjoying an amenity we had already paid for. At the very least, they should have invited us to watch the show."

"The room could have used a little bitter cleaning underneath the edge of the stink. Overall very old property. Breakfast is very basic. If it wasn't for the staff being so good probably would have went somewhere else. "

"The front desk staff was exemplary at check-in."

"The hotel have excellent service All areas"

"Total pleasure "

"Loved it all. Beautiful property, great pool, Starbucks on premises and the room was very spacious"

"The breakfast was awesome! Loved the open air lobby! Pool area was lovely and my family really enjoyed it"

"We ask to bring a some stuff that we need for our suite, we have to call 4 times. They come 5 hours later. We have to go to a convenient store to buy thing, that the hotel has supposed to provide us. When they came, the order was incomplete. The place was over crowded, we have to wait for the elevator for 10 or 15 minutes. "