Hotel berdekatan Zoo Ross Park

"The staff were very rude at check in . Not accommodating at all. And for a 4 star hotel I was not impressed. The shower head in the shower was loose , the plug for the tub broken and they put some kind of a sticky mat in the tub which was placed on top of dirty sticky mat instead of taking out the old ones ."

"Wonderful staff. Clean and comfortable room. Great breakfast."

"Nothing was as shown or described. There was no TV to watch . There was a small flat screen TV that sat on a small coffee table, unplugged, with no where to plug it in. There was only one outlet in the entire room, which had an old tiny mini refrigerator plugged in and so that I could plug in my phone charger. The room was not even the room advertised. It was a tiny room, not swept or vacuumed, no top sheet on the bed, broken window taped up, along with the broken blinds. There was absolutely no...

"It was a wonderful over night spot. The lady at the front was hilarious!!! Great breakfast choices, room was clean and inviting."

"😒"

"Great location for walking to different points of interest. Hotel was beautiful and so many amenities for convenience."

"We stay for two nights- we only wanted breakfast on the second day- the selection was good. But we got there at 9:15 and the doors closed right after 9:40"

"This place was amazing after traveling 800 miles"

"The property was undergoing a renovation which we were not informed of prior to our stay. Had we known, we may have opted for a different property. Some of the floors had limited room options. Consequently when we asked the front desk about room upgrades, there were none available. The complimentary Breakfast was limited and the lack of a waffle maker was disappointing. The staff were all friendly and accommodated all our requests."

"I just stopped for the night while traveling. Everything was nice and the staff was efficient and friendly but my room smelled of dampness similar to wet dog I did not complain as I was tired and needed the sleep. Perhaps it was because I was on the ground floor. Otherwise my stay was nice and the bed was very comfortable"

"Excellent customer service , front desk lady is the best"

"Room very clean.Staff very courteous and friendly.Great breakfast. All in a beautiful setting."

"This hotel was very dirty and not well maintained at all. Stay elsewhere!"

"Everything was okay. The only issue was the room has a smell to it. Smells a lot like mold or mildew. If thst goes away it be better. Coffee for breakfast could be fresher."

"Overnight noise by repairman banging made it hard sleep"

"Nice hotel for family stay."

"Toilet broken , door broken and room smells disgusting"

"Dirty room, finger prints on everything… door was brown from dirty hands. Shower was never cleaned. The bed was comfortable."

"Parking was great!"