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Reviews of Smart Hotel Pincio

3 out of 5
Smart Hotel Pincio
50 Via Capo le Case, Rome

Reviews

6.6
Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

7.8/10

Cleanliness

6.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Paula

DO NOT BOOK!!! This hotel did not take into co
Stayed 7 nights in Oct 2020

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
No parking and no breakfast
The property is a B&B more than an Hotel. The check-in is done by an app which serves also as room key. We believed there was (free ) parking at the faciolity and there wasn't (big problem for an hotel in the center of Rome). We found a parking garage few blocks away 9half mile) at 20 Euros per night. We were supposed to have the breakfast included, no trace of that, Not sure even if there's breakfast room there. The room was clean, the WIFI decent but with a very convoluted authentication. A/C is quite bizarre,
Stayed 2 nights in Jun 2021

2/10 Terrible

Taoufik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voleurs
Ce n’est que des voleurs puisqu’ils n’ont pas accepté de reporter notre séjour alors que nous sommes des personnes âgées et malades Ils ont pris 1800 euros pour rien . Voleurs et inhumains
Stayed 6 nights in Dec 2021

2/10 Terrible

Antonio

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon soggiorno a Roma
Bella esperienza. Hotel pulito e molto gradevole. Reception assente, chiavi su smartphone (figata) e servizio in caso di necessità da testare.
Stayed 3 nights in Oct 2021

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nuova esperienze in Smart Hotel
Soggiorno particolare per via del sistema Smart (assenza della reception, con check-in da fare in anticipo autonomamente e chiavi digitali delle porte Atrio e Camera) Tutto sommato esperienza positiva… mi chiedo però in caso di necessità del cliente… Comunque bel hotel, curato e pulito
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roma x lavoro
L’albergo è situato in un ottima posizione, assenza di rumori mattutini è la sua accessibilità “Smart” non ha creato alcun problema. Gentilissima la ragazza delle colazioni mattutine sul terrazzo e anche la gestione da remoto tramite telefono è stata positiva, risposta pronta e gentile.
Stayed 2 nights in Oct 2021

6/10 Okay

Fansely

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Podrían mejorar bastante la limpieza y el cuidado de los baños
Stayed 2 nights in Sep 2021

6/10 Okay

Sylvain

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bel hôtel, très propre, belles chambres seul soucis hôtel sans concierge, code d'entrée et de chambre donnés par SMS, si problème de portable, de batterie ou de connection vous restez dehors !!!
Stayed 7 nights in Jul 2021

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Checkin problematici
Checkin un disastro. Tutto elettronico ma non funzionava. Alla fine risolto contattando l’amministrazione cercando il numero sul sito. Sulla prenotazione non era corretto
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
L’accès digital ne fonctionnait pas et j ai dû patienter 1h pour récupérer ma chambre. Les toilettes étaient sales ( je vous passe les détails
Stayed 3 nights in Jul 2021

8/10 Good

Sara

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Miriam, Neuss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein kleines, aber sehr schönes Hotel im Zentrum von Rom. Der Check In und das Öffnen der Türen mithilfe einer App war zu Beginn ein wenig ungewöhnlich, verlief jedoch reibungslos. Das Personal ist sehr hilfsbereit und freundlich. Unseren nächsten Besuch würden wir wieder dort verbringen.
Stayed 4 nights in Oct 2020

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe !
L’hôtel est parfait, il est bien situé, les chambres sont belles et propres, la literie est bonne, vraiment rien à redire ce fut un sans faute et une bonne surprise. Nous sommes arrivés tard le soir et Lorenzo avait tout prévu et organisé pour que notre check in se fasse en toute simplicité, son accueil le lendemain a été des plus chaleureux, merci à lui pour son aide et tous ses conseils, nous reviendrons dans cet hôtel lors de notre prochaine escapade à Rome.
Stayed 1 night in Sep 2020

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020
Response from Lorenzo on 10 Jun 2020
Grazie