Balcony
Check availability

Reviews of Rome Services Porta Castello

Rome Services Porta Castello
Via di Porta Castello 10, Rome, RM

Reviews

6.4
Rating 10 - Excellent. 4 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 5 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!!! They are inconsiderate and rude. I’m in a wheelchair and booked my room 4 weeks before arrival. The day I arrive in Rome they cancel and say I’m unable to stay as the hotel is on the 2nd floor
Stayed 7 nights in May 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We had room 102 and were super happy with it. The mothers were in the room across the hall and had issues with the bed. This is a great location with great amenities all around. Would stay again!
Stayed 3 nights in Aug 2017

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 3 blocks away from Vatican.
Very friendly staff and room was clean. Worth every penny. In addition very good restaurants located 2 blocks away.

6/10 Okay

Nuri

Liked: Cleanliness

6/10 Okay

Irene, Rome, Italy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
3/5
Its ok but not exelent not elevator smelling all the time in bathroom

4/10 Poor

Sharon, North Carolina, USA

Liked: Cleanliness, staff & service, room comfort
good value
The B&B was small but clean. The hotel staff were very accommodating, staying late for our arrival (15E charge though). Breakfast however, was 1 cup of coffee, 1 glass juice and 1 crescent at the bar/café next door to the building. The building was difficult to locate and not marked (no sign)inside or out.

10/10 Excellent

rosmary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación Cerca a todo muy buena comunicación regresare 😍
Stayed 2 nights in Mar 2022

4/10 Poor

Daniel

Disliked: Staff & service
Be careful! The will charge you in the check in
The hotel doesn’t have reception and they charged 40 euros to check me in after midnight. I paid because I haven’t any option, I was so tired to find another place and I already paid for the hotel. In the booking conditions they say that I have to inform if I arrive after 20h, but say nothing about paying for that! I’m in touch with hotels.com because I want my money back! The minimum that they have to offer is a reception. The room was ok and its pretty close to Vatican.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très propre et bien placé
Hôtel très bien placé (à pied pour le Vatican, le centre, Trastevere, ou les bus juste à côté pour aller plus loin). Service de chambre au top.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
La struttura non aveva proprio niente di particolare, anzi tutt’altro, struttura trascurata, una puzza indescrivibile di fogna, inoltre una cosa che non c’era scritta nella prenotazione della camera, il check in dopo le 20,00, maggiorato di 25€, una cosa che non esiste! Ancora aspetto il responsabile della struttura che mi faccia vedere dove era questa clausola creata da lui. Ma non è finita qui la cosa, ho fatto un esposto e ci saranno risvolti. Lo sconsiglio vivamente
Stayed 2 nights in Mar 2019
Response from Fulvio on 2 Apr 2019
Il costo extra per i check in dopo le h20 è chiaramente descritto nella nostra pagina di Expedia. E quando si prenota si accettano tutte le clausole. Quindi esiste! Tutto il resto lo riportiamo, come valutazione, a quanto sopra. Ultima cosa, perchè lasciarsi Anonimi? In questo modo non abbiamo neanche modo di capire chi sia il cliente, e magari confrontarci telefonicamente per le problematiche riportate. Queste sì... Inesistenti!

8/10 Good

Simone

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Kiuchi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪
ホテル会社に確認しても3人で予約したことになってるにも関わらず、2人で予約していると言われ、4時間ぐらいお金を払うまで泊まらせないと言われ続けたために、観光の時間が減ってしまった。シャーワー室も1日経っても前日の水が流れず最悪だった。
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Albergo a due passi da San Pietro ma la pulizia...
Muffa sui muri, lenzuola lavate ma con macchie, ho ammazzato due bestioline striscianti sul pavimento..... va bene per un amante del fetish... io mi sentivo a disagio e generalmente mi adatto a situazioni di minor comfort ma la pulizia è un altra cosa!!
Stayed 3 nights in Mar 2018

8/10 Good

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2017

8/10 Good

Marc, Wesseling

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schönen B&B in Rom
Nette Leute, schönes Rom, knappes Frühstück, Wasserreparatur sofort

6/10 Okay

Andrea A., Monza

Disliked: Room comfort
lavoro a Roma centro
La strada è trafficata ma le finestre sono antirumore

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, easily accessible, yet quiet. All attractions are at walking distance.

8/10 Good

Alessio, sicilia

Liked: Cleanliness, property conditions & facilities, room comfort
ottima camera
stanze pulite,personale gentilissimo,posizione ottima a 2 passi da San Pietro,se vado a Roma ci tornerò

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta de atención y de mantenimiento
Apartamento turístico totalmente desatendido. Baño inmenso pero plato de ducha enano. Mal olor en la habitación proviniente del baño.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
το προτίνω
Πολύ καλή φιλοξενία,ο ξενοδόχος μας έδωσε διάφορες πληροφορίες σχετικά με την μετακίνησή μας στη Ρώμη,καθαρό δωμάτιο και δίπλα στο Βατικανό.Το πρω'ι'νό ήταν το μειονέκτημά του.