Bar (on property)

Reviews of Relais Orso

Relais Orso
Via dell'Orso 88, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 362 reviews" "
Rating 8 - Good. 111 out of 362 reviews" "
Rating 6 - Okay. 42 out of 362 reviews" "
Rating 4 - Poor. 7 out of 362 reviews" "
Rating 2 - Terrible. 9 out of 362 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property just 2 min on foot north of Piazza Navona. I have stayed here many times and I think it’s the best value in Rome. The rooms are modern and clean, the hotel entrance has a lot of charm, and there’s a great sitting room/lounge area if you need a space to work.
Stayed 2 nights in Mar 2024
Response from Relaisorso on 1 Apr 2024
Dear Elaine,good morning from Relais Orso.We thank you for the fantastic evaluation of your stay at Relais Orso,in particular for having liked the location of the hotel in relation to tourist attractions,the cleanliness and style of the rooms,and the lounge at the entrance to the hotel.We're thrilled to know that you consider our hotel the best value for money to stay in Rome,and we look forward to having you back as our most welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Relaisorso on 9 Jan 2024
Dear Steven,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Relaisorso on 29 Dec 2023
Dear Sarah,good morning from Relais Orso.We thank you for the fantastic evaluation of your stay at Relais Orso,and we confidently hope to have you back,in the future,as our most welcome guest.Best regards.FabrizioRelais Orso

10/10 Excellent

Amy

Stayed 2 nights in Nov 2023
Response from Relais Orso on 25 Dec 2023
Dear Amy,good morning from Relais Orso.We thank you for your excellent evaluation of your stay at Relais Orso, and we look forward to having you back soon as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Akel

Stayed 3 nights in Nov 2023
Response from Relaisorso on 1 Dec 2023
Dear Akel,good morning from Relais Orso.We thank you for the excellent evaluation you gave regarding your stay at Relais Orso,and we look forward to having you back as our welcome guest.Best regards.FabrizioRelais Orso

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Nov 2023
Response from Relaisorso on 9 Nov 2023
Dear Maria,good evening from Relais Orso.We thank you immensely for the wonderful review of your stay at Relais Orso,particularly,for appreciating the friendliness of the staff,and the hotel's location relative to tourist attractions.We share,confidently,to have you back as soon as possible as our welcome guest.FabrizioRelais Orso

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and caring staff. And the property is cozy and lots of old lovely finished
Response from Relaisorso on 6 Nov 2023
Dear Mrs. Gwendoyn,good morning from Relais Orso.Thank you for the wonderful review of your stay,in particular for appreciating the thoughtfulness of the staff,and for liking the overall design of the hotel.It was a pleasure to help in moments when he needed the support of the staff,and we look forward to having you back as our most welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Relaisorso on 31 Oct 2023
Dear Norman,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso.We're thrilled to know that everything during your stay was perfect,and met your best expectations.We trust, confidently,to have you back as soon as possible as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,close to many attractions,highly recommend!the only thing i want to mention is the sqare toilet,not comfortable although looking modern
Stayed 3 nights in Oct 2023
Response from Relaisorso on 2 Nov 2023
Dear Customer,good morning from Relais Orso.We thank you for the excellent review of your stay at Relais Orso,in particular for having liked the location of the hotel in relation to the tourist attractions.Regarding your observation on the type of bathroom present in the room assigned to you,it's of that type because it's linked to a stylistic and aesthetic choice present in the hotel rooms.Should you decide to return to stay at Relais Orso,we advise you to check, when booking, the availability of rooms with a larger bathroom type, in particular to ask for one of the superior rooms with a classic bathroom overlooking the street in the main building of the hotel, you'll certainly find yourself more comfortable comfortable staying in that type of room.We trust,confident,to have you back as soon as possible as our welcome guest.Best regards.FabrizioRelais Orso

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Relaisorso on 20 Oct 2023
Dear Maria,good morning from Relais Orso.We thank you for the very positive evaluation you gave regarding your stay at Relais Orso,and we look forward to having you back as our welcome guest in the future.Best regardsFabrizioRelais Orso

6/10 Okay

Marion

Liked: Cleanliness, staff & service
Very tiny room. Great location!
Stayed 2 nights in Oct 2023
Response from Relaisorso on 16 Oct 2023
Dear Marion,good morning from Relais Orso.We thank you for the positive review of your stay at Relais Orso,in a particular way,for liking the hotel's location in relation to tourist attractions.We're sorry to read your words regarding the size of the room,you've been assigned a classic-sized superior room,reported on all booking sites and on the hotel's official website,not a superior room smaller than the others in the hotel.Considering the room to be small,you could have considered a room change with a junior suite room, having larger dimensions,or at least talk to the staff, available in the hotel 24 hours a day,to evaluate a room change, with a superior room with a larger bathroom, in which you might have been better off.Despite your report,we trust,confident,to have you back in the future as our welcome guest.GreetingsFabrizioRelais Orso

10/10 Excellent

Cera

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the main sites. Clean, great staff. Would recommend. Oh, the door easy to miss but you’ll find it.
Stayed 3 nights in Sep 2023
Response from Relaisorso on 15 Oct 2023
Dear Cera,good evening from Relais Orso.We thank you for the excellent review of your stay at Relais Orso,in a particular way,for appreciating the professionalism of the staff,and the hotel's location relative to tourist attractions.We're thrilled to know that you'd recommend to relatives and friends to stay at Relais Orso,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
really nice staff martina was great . loved the area . if i had a complaint it would be room size but all good
Stayed 2 nights in Oct 2023
Response from Relaisorso on 14 Oct 2023
Dear Gary,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at the Relais Orso,and that you liked it,particularly,the professionalism of Martina and all the hotel staff,and the location of the hotel in relation to tourist attractions.We're happy to hear that everything went wonderfully during your stay.we're sorry if you found the room to be unsuitable in size for your needs,if you decide to return to stay at Relais Orso,we advise you to ask,at the time of booking,or a superior room type S,or a junior suite room,having dimensions slightly larger than a classic superior double where you 've been.We trust,in a confident manner,to have you back as soon as possible as our welcome guest,should you decide to return to stay at Relais Orso.Best regardsFabrizioRelais Orso

8/10 Good

chrysi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at Relais Orso! Martina was so helpful and always with a smile. This hotel was clean but somewhat dark. It was walkable to all sights in Rome and close to many good restaurants.
Stayed 2 nights in Oct 2023
Response from Relais Orso on 10 Oct 2023
Dear Chrysi,thank you very much for your beautiful review!We are glad you enjoyed the stay and the location of our hotel.A personal thank you to your words for me!We hope to see you once again next time.Our best regardsMartina

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing!! Right in the heart of Rome. It was so easy to walk to everything from the hotel. The rooftop terrace was amazing too. I would highly recommend this to anyone who wants to be close to everything in Rome
Stayed 3 nights in Oct 2023
Response from Relaisorso on 9 Oct 2023
Dear John,good evening from Relais Orso.We thank you immensely for the fantastic review of your stay at Relais Orso,particularly,for liking the hotel's location in relation to tourist attractions,and the panoramic terrace on the top floor of the hotel.We're thrilled to know that you'd recommend your family and friends to stay at our hotel,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023
Response from Relaisorso on 10 Oct 2023
Dear Brian,good evening from Relais Orso.We thank you for the very positive evaluation of your stay at Relais Orso,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Relaisorso on 4 Oct 2023
Dear Leanne,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,we are happy to know that everything was perfect during your stay at the hotel,and that all your best expectations have been met.We can not wait,confidently,to have you back as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great area that is literally right where you want to be in terms of catching buses around the area.
Stayed 3 nights in Sep 2023
Response from Relaisorso on 4 Oct 2023
Dear Andrew,good morning from Relais Orso.Thank you for the fantastic review of your stay at Relais Orso,particularly,for liking the hotel's location in relation to tourist attractions,in an area where it's possible to easily take public buses.We can not wait,confidently,to have you back as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well located in relation to major Rome attractions like Vatican City, the Pantheon, Trevi Fountain and Spanish Steps. It also has excellent dining options nearby as there are plenty of restaurants in the area.
Stayed 3 nights in Sep 2023
Response from Ravaka on 23 Sept 2023
Dear Carlos,thank you very much for your kind words. We are glad you liked the location and the neighborhood.We hope to welcome you again as our guests.Best regards

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2023
Response from Relaisorso on 14 Oct 2023
Dear Andrew,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,we're pleased to know that your stay met your widest expectations,and we look forward to having you back as our welcome guest as soon as possible.Best regardsFabrizioRelais Orso

10/10 Excellent

Sharon, Mystic

Travelled with partner
Liked: Cleanliness, staff & service
The area appears almost sketchy upon arriving .. and when heading toward the river, but if we had headed in the other direction, the area was nice. The hotel is in a convenient location to many city highlights. The hotel room was nice, but very dark. We were in the adjacent property entrance and the room had not windows and brick walls - making it very dark. And beware of the corners of the bed support -- you will stub your toe. We ended up putting a backpack on the corner. The bar/gathering space is very outdated with peeling wallpaper. It is not attractive or welcoming. On the positive side .. the rooftop bar was nice. We met a couple of other couples there one evening, and had a nice glass of wine before heading out that evening. The staff were all very, very kind. A plus is that the hotel offers laundry service!
Stayed 2 nights in Sep 2023
Response from Relaisorso on 20 Sept 2023
Dear Sharon,good morning from Relais Orso.We thank you for the excellent review of your stay at Relais Orso.We're happy to know that you liked it,in a particular way,the location of the hotel in relation to tourist attractions,the kindness of the staff,the laundry service offered by the hotel,and the bar on the hotel's panoramic terrace.We're sorry that you found the room dark,that the bed support corners were very dangerous,and that you found the wallpaper in some areas of the room peeling.Regarding your first reported issue,we recommend,if you decide to stay at the Relais Orso,to request a brighter room at the moment,the staff'll have no problem satisfying your request.Regarding the other two observations you made,we'll try to remedy this effectively.We trust,confidently,to have you back in the future as our welcome guest.Best regards.FabrizioRelais Orso

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ravaka on 12 Sept 2023
Dear Mark,thank you so much for your review.We hope to welcome you again soon.Best regards

10/10 Excellent

Carolanne, Fairfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabrezio was great to answer all my questions before we arrived and Maria was amazing once we got there She was so helpful with everything. The location was great, and the room was small but fine. Just an FYI: The shower was tiny!
Stayed 3 nights in Sep 2023
Response from Relaisorso on 8 Sept 2023
Dear Carolanne,good morning from Relais Orso.We thank you for the wonderful review of your stay at Relais Orso, we're thrilled to know that your stay met your highest expectations, and that the staff was helpful to you both before and during your stay.We're happy to know that you liked it,in a particular way,the location of the hotel in relation to tourist attractions,regarding your consideration on the shower,we recommend,if you decide to return to stay at the Relais Orso,to request a room with a classic bathroom,bigger than the one in the room you stayed in.We trust,hopefully,to have you back as our welcome guest as soon as possible.Best regardsFabrizioRelais Orso

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this area twice now and love it. Close to many things but off the busy street and offers many little dining options and quick conveniences. The hotel was great. The rooms like most in Rome was small but modern and offered everything you needed. The only complaint is the washroom was very small and the shower was difficult to get in and out. Otherwise, excellent stay.
Stayed 3 nights in Aug 2023
Response from Relaisorso on 1 Sept 2023
Dear Jennifer,good morning from Relais Orso.We thank you for the excellent review of your stay at Relais Orso,We're delighted to know that you had an excellent stay,and that you liked,in particular,the location of the hotel in relation to tourist attractions and food outlets,the general setting of the hotel,and the type of rooms in the hotel.We,re sorry to hear that you found the bathroom very small,if you'll decide to return to stay at the Relais Orso,we advise you to book a room with a larger bathroom,asking all the necessary information to the staff present in the hotel 24 hours a day.Despite the complaint of the bathroom,we trust,hopefully,to have you back as our welcome guest in the future.Best regardsFabrizioRelais Orso

10/10 Excellent

Jacq

Liked: Amenities
Beautiful place and within the vicinity of the city. Very hospitable staff. Apartment from the bathroom drainage, all was ok.
Stayed 1 night in Aug 2023
Response from Relaisorso on 14 Aug 2023
Dear Jacquelyn,good evening from Relais Orso.Thank you for the great review about your stay at Relais Orso,in particular,for appreciating,the location of the hotel in relation to tourist attractions,the general aesthetics of the hotel,and the hospitality of the staff.We're sorry to hear that you had problems with the toilet drain,but despite this inconvenience,We trust,hopefully,to have you back as our welcome guest as soon as possible.Best regardsFabrizioRelais Orso

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the center of Rome, you need less than 10 minutes walking to go somewhere. Also, people who are working in hotel were so nice and friendly.
Stayed 4 nights in Jul 2023
Response from Relaisorso on 14 Aug 2023
Dear Ana,good evening from Relais Orso.Thank you for the wonderful review regarding your stay at Relais Orso,in particular,for appreciating,the location of the hotel in relation to tourist attractions,and the kindness of the hotel staff.We trust,hopefully,to have you back as our welcome guest as soon as possible.Best regardsFabrizioRelais Orso

8/10 Good

yakov

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Small bathroom Extra bed is not comfortable at all
Stayed 2 nights in Aug 2023
Response from Ravaka on 11 Aug 2023
Dear Yakov,thanks for sharing your feedback. We are sorry to hear the bathroom and the extra bed were uncomfortable for you. Concerning the bathroom size it is in keeping with the junior suite room. Please note we are in a historic property in the very heart of the city center so the rooms and bathrooms are not wide in size. As for the extra bed a room change with a more comfortable bed could have been done if it was been asked to our staff that is 24 hours available.We hope to welcome you again as our guests to offer you a better experience.Best regardsRavakaRelais Orso

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Relaisorso on 31 Jul 2023
Dear Brandon,good evening from Relais Orso.We're thrilled to read the excellent evaluation of your stay at Relais Orso,We're happy to know that your stay has met your expectations,and we look forward to having you back as our welcome guest.GreetingsFabrizioRelais Orso

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
LOVE this property. If your a couple and want a lux experience, this place is great . Cozy and has great A/C.
Stayed 3 nights in Jul 2023
Response from Relaisorso on 22 Jul 2023
Dear Alexandra,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,for liking,in particular,the general reception of the hotel,and the type of air conditioning in the rooms.We're thrilled to hear that you'd recommend our hotel to couples who want a luxurious experience.and we look forward to having you back as our very welcome guest.Best regardsFabrizioRelais Orso

8/10 Good

Mariah

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Ravaka on 13 Jul 2023
Dear Mariah,thanks for sharing your feedback.We hope to welcome you again soonRavakaRelais Orso

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Super hotel and even my ground room floor was filled with light & felt safe for a woman traveling alone. The location is great -- wonderful historic street and easy to walk to everything, plus great restaurants, coffee & gelato nearby! The staff was lovely & arranged a car to take me to the airport. Wish I could have stayed longer!
Stayed 2 nights in Jun 2023
Response from Relaisorso on 10 Jul 2023
Dear Vanessa,good morning from Relais Orso.We thank you very much for the fantastic review you wrote regarding your stay at the hotel.We're delighted that you liked it,in particular,the location of the hotel in relation to tourist attractions, bars and restaurants,the security of staying peacefully in the hotel,the kindness and professionalism of the staff,and the amount of light in your room.We're thrilled to know that your entire stay met your broadest expectations,and we can't wait to have you back,as soon as possible,as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location
Stayed 3 nights in Jun 2023
Response from Relaisorso on 6 Jul 2023
Dear Lev,good evening from Relais Orso.We're thrilled to know that your stay met your broadest expectations,and that you particularly appreciated the location where the hotel is located.We can't wait to have you back,as soon as possible,as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect hotel for spending 2 days in Rome before catching a cruise ship. We saw all of the main sites in a see Rome in a day tour, walking 30 minutes to our meeting place near the colleseum and then walked back 18 minutes from its end at Vatican City. it is in the center of town very near Piazza Navona and many restaurants. We had a taxi feom the hotel to ceuise port d that went well.
Stayed 2 nights in Jun 2023
Response from RelaisOrso on 28 Jun 2023
Dear Don,Good evening from Relais Orso.Thank you for the fantastic review regarding your stay,for liking, in particular, the location of the hotel in relation to tourist attractions and restaurants.We're pleased to know that you found the hotel ideal for a 2-day stay,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service, location, and amenities! Highly recommend!
Stayed 3 nights in Jun 2023
Response from RelaisOrso on 25 Jun 2023
Dear Jessica,good evening from Relais Orso.Thank you for the fantastic review regarding your stay.We're glad to know that you liked it,in particular,service,the location of the hotel in relation to tourist attractions,and the comforts of the hotel itself.We're thrilled to know that you'd recommend family and friends to stay at the Relais Orso,and we trust,confident,to have you back soon as our very welcome guest.Best regardsFabrizioRelais Orso

8/10 Good

stella j

Travelled with family
Liked: Staff & service, property conditions & facilities
We enjoyed our stay. Having a simple breakfast bar would have been very nice
Stayed 6 nights in Jun 2023
Response from RelaisOrso on 25 Jun 2023
Dear Stella,good evening from Relais Orso.We thank you for the very positive review you wrote regarding your stay.We're pleased to know that you enjoyed your stay at the hotel,and we trust, confidently,to have you back soon as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful and the staff were very caring and on top of everything. We thoroughly enjoyed our time!
Stayed 4 nights in Jun 2023
Response from RelaisOrso on 13 Jun 2023
Dear Adam,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,in particular for having liked the room assigned to you,the professionalism of the staff,and, above all, for appreciating the time you spent in our hotel.We look forward to having you back as our very welcome guests.Best regards.FabrizioRelais Orso

6/10 Okay

Raquel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The evening staff person who checked us in was incompetent. The morning person was pretty good. We loved being walking distance to the Vatican, Trevi Fountain, Pantheon, and other sites.
Stayed 2 nights in May 2023
Response from Ravaka on 30 May 2023
Dear Madam,we are sorry to read this non-constructive feedback but we don't accept any kind of rudeness in our hotel. It seemed to us to have given you all the assistance you asked for, the massage center, the hair dresser, the steamer, the room change, help and suggestion and so on. All of it under strict order and offered by us always with a smile, happiness and in a obliging way.We are really helpful with all our costumers and always available to help to sort out any kind of request, even if this is not in our area of competency, we are always here to make our guest journey the best! And all of this even if our guest does not seem to be happy either way with our obliging service. Until your very last minute we had always offered a good smile and all our assistance. If you consider all that as a sign of incompetence, we will be waiting for you for your next stay to give you a chance to reevaluate your consideration.Our best regardsRelais Orso

10/10 Excellent

ROSY, CHICAGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, and the place was clean. It was also within walkable distance from most of the major tourist attractions in Rome.
Response from RelaisOrso on 22 May 2023
Dear Rosy,good evening from Relais Orso.Thank you for the wonderful review of your stay at Relais Orso.We're pleased to know that, in particular,you liked the friendliness of the staff,the general level of cleanliness of the hotel,and the location of the hotel in relation to tourist attractions.We trust,hopefully,to have you back as our welcome guest in the future.Best regardsFabrizioRelais Orso

10/10 Excellent

Lana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and comfortable stay
Had an amazing stay at this hotel! It is in a great location, walkable to all the major tourist areas. There are some great restaurants on the same street as the hotel. It's on a quiet, cute side room. I booked the the upgrade from the standard double room. However, the room and bathroom was large for a European hotel which was nice. The bed was comfortable and the room had working AC, which it's always common in Europe. The only thing to note is that you can hear everything in the neighboring rooms. Like every word if people are speaking louder than the norm. But this didn't really bother us. We slept with white noise on so it masked any noise. Check in was easy and the receptionist offer some great restaurants recs that we checked out and they were all great! I would recommend this hotel to any traveling to Rome.
Stayed 4 nights in May 2023
Response from RelaisOrso on 22 May 2023
Dear Lanal,good evening from Relais Orso.We thank you for the excellent review of your stay at Relais Orso.We're happy to know that your stay has met your broadest expectations, we're pleased to know that, in particular,did you like the location of the hotel in relation to tourist attractions and restaurants,that you found the bed comfortable,and you appreciated the professionalism of the staff.We're thrilled to hear that you'd recommend staying at this hotel,and we can't wait,to have you back as our most welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how it was centrally located to historical sites of the city. There are multiple cafes and restaurants within a very short distance. Great location!
Stayed 3 nights in May 2023
Response from RelaisOrso on 22 May 2023
Dear Jessica,good evening from Relais Orso.We thank you for the fantastic review of your stay at Relais Orso,in particular,for liking the location of the hotel in relation to tourist attractions, cafes and restaurants.We trust, confidently,to have you back soon as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Seyed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very close to the activities you can walk to Vatican City and use the hop on hop in bus and tour the city, and shopping centers and the metro is very close
Stayed 3 nights in Apr 2023
Response from RelaisOrso on 11 May 2023
Dear Seyed,good evening from Relais Orso.Thank you for the excellent evaluation of your stay at the Relais Orso.particularly for liking the location of the hotel in relation to tourist attractions, shopping malls, and the subway. We trust,hopefully,to have you back as our welcome guest in the future.Best regardsFabrizioRelais Orso

6/10 Okay

Pareen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great location. Room is tiny and certain things either did not work or needed repair. The staff did not address our concerns and we just had to deal with it for the few days we were staying there.
Stayed 3 nights in Apr 2023
Response from Relaisorso on 4 May 2023
Dear Modi,good evening from Relais Orso.We thank you for the positive review of your stay at Relais Orso, especially for the hotel's location in relation to tourist attractions.The room has the dimensions of a standard superior room, so nothing anomalous in terms of size.Regarding the problems you had in your room,they were all promptly resolved by the staff present on duty.If you decide to return to stay at the Relais Orso,we advise you to consider booking a Junior Suite room,larger in size than a superior.We trust, despite the problems we had,to have you back as our welcome guest in the future.Best regardsFabrizioRelais Orso

10/10 Excellent

Sandra Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from RelaisOrso on 19 Apr 2023
Dear Sandra,good morning from Relais Orso.We thank you very much for the excellent rating you gave for your stay at Relais Orso,We're pleased to know that everything went according to your highest expectations.We trust, confidently,to have you back soon as our welcome guest.Best regardsFabrizioRelais Orso

10/10 Excellent

Mixael Padilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023
Response from Martina on 20 Mar 2023
Dear guest,thank you very much for your review!We hope to have you as our guest once again soon.Our best regards.

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. The hotel is located in a great spot, central to everything. Quaint little hotel which was very comfortable. It could be a little noisy, but not too bad. Would recommend.
Stayed 6 nights in Feb 2023
Response from vanessa on 2 Mar 2023
we are pleased you had a great time with us.we hope to see you again in future.

8/10 Good

Nicola, Edina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from RelaisOrso on 13 Mar 2023
Dear Mr Eboli,good morning from Relais Orso.We thank you for the very positive evaluation of your stay at Relais Orso,and we trust, confidently,to have you back as our welcome guest in the future.Our warmest regardsFabrizioRelais Osso

10/10 Excellent

Philip

Stayed 3 nights in Jan 2023
Response from Ravaka on 1 Feb 2023
Dear Philip,many thanks for sharing your review.We are glad you enjoyed your stay.We hope to welcome you again.Best regards

6/10 Okay

Caroline

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Great location but soundproofing was horrible!!!
Response from Relaisorso on 11 Jan 2023
Dear Caroline,good evening from Relais Orso.We're pleased to know that your general review of your stay was positive, and that you particularly enjoyed the location of the hotel,however we're sorry that you weren't satisfied with the soundproofing of the room.Nevertheless,we trust,confident,to have you back soon as our welcome guest.SincerelyFabrizioRelais Orso

10/10 Excellent

jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Great staff 24/7. Would stay again.
Stayed 1 night in Oct 2022
Response from Ravaka- Relais Orso on 28 Oct 2022
Dear Jamie,thank you very much for your feedback. We hope to welcome you again soon.Best regards

10/10 Excellent

David, Basseterre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location with awesome staff!
Stayed 2 nights in Oct 2022
Response from Ravaka- Relais Orso on 28 Oct 2022
Dear David,many thanks for your kind words. We will be waiting for you during your next stay in Rome.Best regards