Minibar, in-room safe, desk, blackout curtains

Reviews of Relais Forus Inn

Relais Forus Inn
Via Cavour 194, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 349 out of 531 reviews" "
Rating 8 - Good. 140 out of 531 reviews" "
Rating 6 - Okay. 25 out of 531 reviews" "
Rating 4 - Poor. 9 out of 531 reviews" "
Rating 2 - Terrible. 8 out of 531 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, room was always clean. Wish there were more plug sockets though, one for an entire room doesn't cut it.
Stayed 6 nights in Apr 2024
Response from Staff on 16 Apr 2024
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!Thank you for the time spent writing an, always welcome, review.For us it’s a joy to read your positives comments about our facility, services and staff.We’ll be honored to host you in a next future Kind regardsThe management

6/10 Okay

Kanami

Travelled with partner
I thought the location would be closer to Roma Termini, but it took well over 10mins to walk there, especially with suitcases. The breakfast will be brought into your room, so be careful of what you’re wearing! Room was spacious, as well as the bathroom. One thing I request is for the hotel to notify us beforehand that the city tax is only available in cash, as other hotels had, or allow credit. As it was our last day, we had to work our schedule around finding an exchange place. Although it did work out in the end, the manager was only at the hotel until 3, so that also made it very difficult. Would definitely recommend adding what’s app if you’re going to check in late.
Stayed 1 night in Mar 2024
Response from Staff on 17 Mar 2024
Dear Guest,We really appreciate your both positives and negatives comments.We’ll take care of your suggestions in order to guarantee to our precious guests a better and more satisfying service. Furthermore, your positives comments are going to be helpful for those who want to spend a pleasant stay.We hope to accommodate you again to give you an even better serviceKind regards The management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Staff on 29 Jan 2024
Dear Visitor,We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff will be glad to welcome you againKind regards The management

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central to all our requirements . Excellent service all round.
Stayed 4 nights in Jan 2024
Response from Staff on 29 Jan 2024
Dear Guest,Thank you for choosing us!We are very proud we let you pass a good stay in our facility. It’s for us a pleasure reading your kind comments.Hoping to have you again as guest Kind regardsThe management

10/10 Excellent

xueting

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Staff on 4 Mar 2024
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!We’ll be honored to host you in a next future Kind regardsThe management

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Staff on 4 Mar 2024
Dear Visitor,We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff will be glad to welcome you againKind regards The management

2/10 Terrible

Andres

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La propiedad está muy bien ubicada, lo malo fue que si no llegas a tiempo antes de las 3:30 ya no encuentras a nadie para hacer el check in, no tiene lobby al entrar así que tienes que timbrar para que te abran y nadie nos abrió, si no es por otros huéspedes de ahí que nos abrieron no entramos, las almohadas y cobijas huelen a sudor de otras personas, el colchón si es muy cómodo pero los olores no muy bueno, en la mañana que nos despertamos para bañarnos pues que no había agua caliente, y fuimos al lobby a avisar y pues no hay nadie que te ayude si no hasta las 7:30 que llegan los encargados, así que nos tuvimos que bañar con agua fría en diciembre!! Me decepcione que la gente dice que es un hotel magnífico y nada que ver :(
Stayed 2 nights in Dec 2023
Response from simone on 7 Dec 2023
Queridos invitados,Respetando sus comentarios en relación a nuestra estructura, lamentamos mucho no haber logrado la satisfacción de sus expectativas. Nos gustaría asegurarles a todos nuestros clientes que el problema de la caldera y el agua caliente se restableció el mismo día al que se refiere la reseña, lamentablemente son cosas que pueden suceder y no dependen de nosotros, consideramos las críticas específicas de nuestros huéspedes como una válida ayuda para mejorar cada día más y ofrecer a nuestros futuros huéspedes un servicio cada vez más satisfactorio.Nos entristece que haya confundido nuestras instalaciones con un hotel, pero somos sólo una pequeña casa de huéspedes, por lo que nuestra recepción tiene un horario limitado, pero gracias a nuestro sistema de auto check-in, que muchos clientes aprecian, nos garantiza la oportunidad de tener acceso a nuestros huéspedes en cualquier momento.Esperamos tener aún la oportunidad de hospedarlo para que podamos tener una conversación sincera y tal vez sorprenderlo con nuestros servicios.AtentamenteLa dirección

8/10 Good

Mich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relais Forus Inn Rome-Location & Service Great
The hotel was located in a great area with restaurants, metro stations, bars and attraction within walking distance. The room we stayed in was a little small for 2 people, had a balcony facing the interior of the building, tv, small fridge, and nice bathroom. An elevator is available, however there are about 5 steps before reaching. Staff was very attentive and helpful. However, there was no noise cancelling materials from hearing activities and/or people outside of the room. A light breakfast is served for a price. Hotel areas kept clean. Overall, stay was perfect for the price and area stayed.
Stayed 3 nights in Oct 2023
Response from Simone on 5 Dec 2023
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!Furthermore we thank you to define us as a Hotel even if we are only a simple guest house, thank you for the time spent writing an, always welcome, review.For us it’s a joy to read your positives comments about our facility, services and staff.We’ll be honored to host you in a next future Kind regardsThe management

2/10 Terrible

Julianne Zak

Liked: Amenities
Friendly & helpful staff. Loved the hotel!
Stayed 5 nights in Nov 2023
Response from Camille on 25 Nov 2023
Goodmorning! We can't understand if there is an error in the review, because you've put 1 star and you made a positive comment about your stay. We would like to understand better your review! Thank you.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Simone on 20 Nov 2023
Dear Guest,Thank you for choosing us!We are very proud about had let you pass a good stay in our facility. It’s for us a pleasure read your kind comments and suggestions to improve our service.Hoping to have you again as guest Kind regardsThe management

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Close to everything. They stored our luggage the last day.
Stayed 2 nights in Nov 2023
Response from Simone on 20 Nov 2023
Dear Guest,We really appreciate your both positives and negatives comments.We’ll take care of your suggestions in order to guarantee to our precious guests a better and satisfying service. Furthermore, your positives comments are going to be helpful for those who want to spend pleasant stay.We hope to accommodate you again to give you an even better serviceKind regards The management

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Perfect room for our needs.
Fantastic location. Walking distance to the Colosseum and the terminal station. Secure property, and friendly staff. Easy check and out and room was perfect for our stay. Breakfast was brought to our room at the time we requested and was warm and pleasant. Would 100% come back and recommend.
Stayed 4 nights in Nov 2023
Response from Staff on 11 Nov 2023
Dear GuestThank you for choosing us to spend your vacations in Rome, we are glad to know that our services, facility, Staff and quality did met all your expectations as a guest.We hope to have you again as our appreciated guest to offer the opportunity to spend again a great experience in Rome. Best regardsThe Management.

10/10 Excellent

Sherif

Stayed 2 nights in Oct 2023
Response from Simone on 20 Nov 2023
Dear Visitor,We thank you for your precious comments about our facility.We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff we’ll be glad to welcome you againKind regards The management

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the great location of center town
Great location but the room is a tadd small for 2 people and the luggage. You had to walk around things as it was tight quarters. Overall it was a good visit.
Stayed 3 nights in Oct 2023
Response from Staff on 29 Oct 2023
Dear Guest,Thank you for choosing us!We are very proud we let you pass a good stay in our facility. It’s for us a pleasure reading your kind comments and suggestions to improve our service.Hoping to have you again as guest Kind regardsThe management

2/10 Terrible

Ryan

Stayed 3 nights in Oct 2023
Response from SIMONE on 13 Nov 2023
Dear GuestThank you for the time you spent by posting your review regarding your recent stay in our structure. Your comments are very important for us and helpful to improve more and more our services.We apologize that our structure and quality and services did not meet your expectations as a guest. All the points mentioned were taken into consideration by the management.We hope to have you again as our appreciated guest to offer our best service Best Regards The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room in Rome
Front desk was friendly and helpful. Rooms were clean and tidy. Nice central location.
Stayed 2 nights in Oct 2023
Response from STAFF on 27 Oct 2023
Dear Guest,Thank you for choosing us!We are very proud about had let you pass a good stay in our facility. It’s for us a pleasure read your kind comments Hoping to have you again as guest Kind regardsThe management

10/10 Excellent

Nelson, Montevideo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, walking distance from the train station and Colosseum, with a lot of nice restaurants nearby. Room was great, modern and functional, has everything what is needed for a few days stay.
Stayed 3 nights in Oct 2023
Response from STAFF on 27 Oct 2023
Dear Guest,Thank you for choosing us!We are very proud about had let you pass a good stay in our facility. It’s for us a pleasure read your kind comments Hoping to have you again as guest Kind regardsThe management

10/10 Excellent

sangkeun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friedly staff and kindness. cozy environment. I loved it!
Stayed 1 night in Oct 2023
Response from STAFF on 15 Oct 2023
Dear GuestThank you for choosing us to spend your vacations in Rome, we are glad to know that our services, facility, Staff and quality did met all your expectations as a guest.We hope to have you again as our appreciated guest to offer the opportunity to spend again a great experience in Rome. Best regardsThe Management.

4/10 Poor

Harold, PALM BCH GDNS

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Relais Forus Inn ?? Surprise, it’s a “guest house” not an “inn” , which they say is “explained on their website but then why call their business an “Inn” and not a guest house . Just to be clear, don’t expect a hotel as this is a bed and breakfast. Room was 10x12 feet , with just enough room for 2 narrow single beds and a small table. Could hear the subway cars as the metro line is below the “Inn” as rooms are on the 1st floor The “Inn” has 10 rooms on the first floor of a 6 floor building.The home owners/occupants on the 2nd floor above us were noisy, even at 4 AM. Breakfast was brought to the room as there is no breakfast area and the coffee was instant coffee, instant coffee just isn’t right in Italy Wanted ice to have with a coke, no ice available Manager/Front desk person was pleasant but leaves at 3:30pm and no employees at the “ Inn” after that time. The elevator is from the 1930s, which is not a problem as it worked fine. However, you can’t fit 2 people and 2 roller board suitcases in the elevator. Someone has to walk the stairs to the hotel or just wait for the elevator a little while. I wanted a room that faced a courtyard and that was what I got.. thank you but when I opened the balcony door there was a noisy water tank with gas & water pipes. If you’re a larger person this Inn won’t work for you as the shower , elevator and beds are small. I don’t want to finish the review with a negative as the room was clean, the AC worked well and the location was great ,
Stayed 2 nights in Oct 2023
Response from Staff on 11 Oct 2023
Dear Guest,We are very sorry about your negative comments on our facility, but they will be useful to get our services always better. We, as well as surprised, as we tried our best to grant your requests even before your arrival; e.s. ' an internal room/silent room', that you confused us as a hotel, in where all of our pages and through our personal messages to every guest before their arrival that we are just a humble guesthouse. Which apparently has no reception who's working 24hours. We are very sorry if our guests or other residents from the upper floors were really loud. But just like in every part of the world, as not a full owner of the whole building, we can't guarantee the total silence in a vibrant city like Rome. It's a pleasure for us that you appreciated our 'manic cleaning', 'strategic postition', the 'a/c'We would just like to inform our future guests we follow the standard of lodging and accomodations, and we always try our best to offer a quality service even if we are only a small guesthouse. Thank you. Kind regardsThe management

10/10 Excellent

Mei

Stayed 5 nights in Sep 2023
Response from Staff on 29 Oct 2023
Dear Visitor,We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff will be glad to welcome you againKind regards The management

10/10 Excellent

Connie

Stayed 2 nights in Sep 2023
Response from Staff on 11 Oct 2023
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!Thank you for the time spent writing an, always welcome, review.For us it’s a joy to read your positives comments about our facility, services and staff.We’ll be honored to host you in a next future Kind regardsThe management

8/10 Good

Jane

Stayed 8 nights in Sep 2023
Response from Staff on 29 Oct 2023
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!For us it’s a joy to read your positives comments about our facility, services and staff.We’ll be honored to host you in a next future Kind regardsThe management

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from SIMONE on 3 Oct 2023
Dear GuestThank you for choosing us to spend your vacations in Rome, we are glad to know that our services, facility, Staff and quality did met all your expectations as a guest.We hope to have you again as our appreciated guest to offer the opportunity to spend again a great experience in Rome. Best regardsThe Management.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable room
The place was very nice, it did take a bit to figure out how to get into the place. Once we figured out where the desk was to check in, the staff was great!
Stayed 2 nights in Sep 2023
Response from simone on 20 Sept 2023
Dear Guest,Thank you for choosing us!We are very proud about had let you pass a good stay in our facility. It’s for us a pleasure read your kind comments and suggestions to improve our service.Hoping to have you again as guest Kind regardsThe management

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The host was amazing and very helpful. The complementary gift was nice.
Stayed 1 night in Sep 2023
Response from simone on 20 Sept 2023
Dear Visitor,We thank you for your precious comments about our facility.We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff we’ll be glad to welcome you againKind regards The management

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice room
Stayed 2 nights in Aug 2023
Response from STAFF on 15 Sept 2023
Dear Visitor,We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff will be glad to welcome you again Kind regards The management

8/10 Good

pcshiha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from STAFF on 15 Sept 2023
Dear Visitor,We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff will be glad to welcome you again Kind regards The management

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023
Response from STAFF on 15 Sept 2023
Dear Visitor,We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff will be glad to welcome you again Kind regards The management

8/10 Good

German, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the reception were great, lots of information and care
Stayed 4 nights in Jul 2023
Response from Staff on 6 Aug 2023
Dear Guest,Thank you for choosing us!We are very proud we let you pass a good stay in our facility. It’s for us a pleasure reading your kind comments and suggestions to improve our service.Hoping to have you again as guest Kind regardsThe management

8/10 Good

Jadwiga

Stayed 3 nights in Jul 2023
Response from STAFF on 23 Jul 2023
Dear Guest,Thank you for choosing us!We are very proud we let you pass a good stay in our facility. Hoping to have you again as guest Kind regardsThe management

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relais Forus Great Stay
Spent a week at the Relais Forus in Via Cavour. Centrally located, just 5 mins walk from the Colosseum. Twenty to the Trevi Fountain. The hotel only has nine rooms, no bar, and breakfast is served in your room as also no dining room. Terminus bus and rail stations at the top of the road. Staff were very friendly and helpfull. Rooms were cleaned daily. Laundry service available if needed. Had a great week in Rome. Would recommend.
Stayed 7 nights in Jul 2023
Response from Staff on 21 Jul 2023
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!Thank you for the time spent writing an, always welcome, review.For us it’s a joy to read your positives comments about our facility, services and staff.We’ll be honored to host you in a next future Kind regardsThe management

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2023
Response from Staff on 28 Jun 2023
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!Thank you for the time spent writing an, always welcome, review.For us it’s a joy to read your positives comments about our facility, services and staff.We’ll be honored to host you in a next future Kind regardsThe management

8/10 Good

Therese

Stayed 4 nights in Jun 2023
Response from Staff on 21 Jul 2023
Dear Visitor,We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff will be glad to welcome you againKind regards The management

10/10 Excellent

Mara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, clean hotel
We had a great stay at Relais! The front desk was super friendly and accommodating. The instructions they provided prior to arrival worked perfectly. It's more of a b&b on the smaller side but centrally located near the Colosseum. It's perfect for short-term stays.
Stayed 2 nights in May 2023
Response from simone on 14 Jun 2023
Dear Guest,Thank you for choosing us!Furthermore we thank you to define us as a Hotel even if we are only a simple guest house.We are very proud about had let you pass a good stay in our facility. It’s for us a pleasure read your kind comments and suggestions to improve our service.Hoping to have you again as guest Kind regardsThe management

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, we walked most everywhere and saw all the main sites. Breakfast was exceptional with many choices and delivered to your room. Street side rooms can be a little noisy, and no one mans the reception desk after 330 pm but all in all a good value.
Stayed 6 nights in May 2023
Response from simone on 14 Jun 2023
Dear Visitor,We thank you for your precious comments about our facility.We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff we’ll be glad to welcome you againKind regards The management

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and helpful staff
Stayed 4 nights in Apr 2023
Response from simone on 14 Jun 2023
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!Thank you for the time spent writing an, always welcome, review.For us it’s a joy to read your positives comments about our facility, services and staff.We’ll be honored to host you in a next future Kind regardsThe management

2/10 Terrible

ROBERT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS PLACE IS A DUMP - AVOID!!!
I have never been so disgusted. Dirty, stains on the bedding, one of which looked like blood. Shower dirty and disgusting. Walls so thin that despite double glazed windows, traffic is clearly heard inside the tiny room. We did not stay, instead leaving and finding another place to stay. Unfortunately we were lateish checking in and by the time we went back to "reception" (which is an untidy area in the hallway) the staff had left. It closes at 3:30pm. The area is dodgy with drug dealers on the street outside and smoking within the lobby of the building. The "hotel" is on one floor of a building of multiple use, with a metal door locking you in at night, as the place says on a sign in the hallway "for your safety" - nice! It is neither safe, clean nor comfortable, We contacted hotels.com straight away, - they could see that we booked other rooms to stay in, and they contacted Relais Forus Inn who have refused a refund, instead hiding behind their "cancellation policy". If the place was decent, we would not have had to move. How they have 9.2 rating is beyond me. Avoid at all costs, - you really don't want to stay in this hovel. If you have a booking, cancel it. They're only interested in your money.
Stayed 4 nights in Apr 2023
Response from Simone on 13 May 2023
Dear guests,Respecting your comments in relation to our structure we are very sorry for not having achieved the satisfaction of your expectations. We would like to remind you that our structure, as clearly specified on each site, is not a hotel but a simple guest house, and we do not try to create false expectations for our guests. We are very sorry that after having checked in and having served you our welcome champagne, you did not inform us of all these (debatable) problems, otherwise we would certainly have managed to change your room or in any case refund you part of the stay, because our goal is absolutely not the money but to make your stay special, instead we noticed a not very professional behavior, since you left the following day without even having a personal meeting. Luckily for us there are numerous guests who testify to the great work behind this small "landlord" and repay us with excellent reviews as the current score reflects.However, we remain with the hope of being able to host you again in the near future, so as to regain your trust by offering you our best services.Best regardsThe direction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome 2 Night stay at Relais Forum Inn
Stayed here for two nights as a couple. Location was great, walkable to colosseum and metro station close by to get everywhere else.
Stayed 3 nights in May 2023
Response from simone on 13 May 2023
Dear Costumers,We can see with pleasure that you passed a good holiday in our facility!Thank you for the time spent writing an, always welcome, review.For us it’s a joy to read your positives comments about our facility, services and staff.We’ll be honored to host you in a next future Kind regardsThe management

8/10 Good

Gianluca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from simone on 13 May 2023
Gentile OspiteLa ringraziamo per averci scelto e siamo molto compiaciuti nel sapere di averle fatto trascorrere un fantastico soggiorno a Roma.La ringraziamo per i suoi commenti positivi riguardo la nostra struttura e il nostro personale.Saremo lieti di ospitarla nuovamente per offrirle ancora i nostri migliori servizi.

6/10 Okay

Alexander

Stayed 2 nights in May 2023
Response from simone on 14 Jun 2023
Dear Guest,We really appreciate your both positives and negatives comments.We’ll take care of your suggestions in order to guarantee to our precious guests a better and satisfying service. Furthermore, your positives comments are going to be helpful for those who want to spend pleasant stay.We hope to accommodate you again to give you an even better serviceKind regards The management

8/10 Good

VJ

Travelled with partner
Liked: Cleanliness, staff & service
Central location, clean and tidy, very friendly and helpful staff
Stayed 2 nights in Apr 2023
Response from Staff on 5 May 2023
Dear Guest,Thank you for choosing us!We are very proud we let you pass a good stay in our facility. It’s for us a pleasure reading your kind comments and suggestions to improve our service.Hoping to have you again as guest Kind regardsThe management

10/10 Excellent

Murugathas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice room. Accessing the property for the first time when you arrive after hours can be tricky. Simply call the number located on the security pad and you get immediate help. The host super helpful and gave us great recommendations for shopping areas and food options. She actually stayed past her closing time to make sure we were fully settled in.
Stayed 1 night in Apr 2023
Response from Staff on 5 May 2023
Dear Visitor,We thank you for your precious comments about our facility.We are very happy to know that you spent a good vacation and that we had been able to satisfy your expectations.The staff will be glad to welcome you againKind regards The management

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay. It is an odd entry but I’m sure not by European standards. You need to be buzzed in initially, enter a foyer, take a lift up and that is the hotel floor. I was informed the other floors are residences and one above is a airB&B. The lift is tiny only 2 people fit which is normal for the area we’ve experienced prior. The receptionist was very knowledgeable and spoke great English. She gave us great recommendations. Our room wasn’t ready when we arrived which is no fault of the hotel because we arrived in the morning but it wasn’t fun getting off a long flight and not resting.. we had our luggage stored safety. The room was clean, I have no complaints. The last day we were there was horrible noise from the floor above. No noise all week until that day, it sounded like a stampede above us, it must have been a large group staying on that floor. There wasn’t any noise from surrounding rooms that I heard. The lobby is very skinny, it’s more of a hallway and reception is gone by late afternoon. You are given a key card to get in the front of the building and then when you get on the hotel floor once reception is gone the door is shut and locked. We felt pretty secure that way. The lights are all out but there are motion activated lights that come on as you walk. The area is in Monti so you are a quick walk to Cavour metro, Roma termini and the colosseum. We’ve stay in monti area twice due to being centrally located.
Response from Staff on 14 Apr 2023
Dear GuestThank you for choosing us to spend your holiday. We really appreciate your time by posting all of your good reviews and tips for future visitors to our facility.It is our pleasure to know that the service provided, our staff friendliness and the comfort of our facility meet all of your expectations, and we hope to have you again in the next future.Best regardsThe Management.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This hotel was perfect for me and my wife for you first trip to Rome. We walked to every major attraction from the hotel. Very short walk to coliseum. Great restaurant and stores near by
Stayed 5 nights in Mar 2023
Response from Staff on 14 Apr 2023
Dear Guest Thank you for choosing us to spend your holiday. We really appreciate your time by posting all of your good reviews and tips for future visitors to our facility.It is our pleasure to know that the service provided, and the comfort of our facility meet all of your expectations, and we hope to have you again in the next future.Best regardsThe Management.

8/10 Good

Xiaoxuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from simone on 3 Apr 2023
Dear Visitor It’s a pleasure for us to read your positive review, we are glad to know that you spent a great time in our facility.We hope you give us the chance to serve you again in the near future to offer once again our best attentions and services.Thank you for choosing usBest regardsThe Management

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 9 nights in Mar 2023
Response from simone on 3 Apr 2023
Dear Customers,It is always a pleasure to read that your stay at the Relais Forus Inn was enjoyable, and for this, we thank you for the time you have dedicated to write this review, emphasizing all of our strengths. We hope to welcome you again for your next stay in the magical Eternal City.Best RegardsThe Management

10/10 Excellent

Manal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from simone on 3 Apr 2023
Dear GuestThank you for choosing us to spend your vacations in Rome, we are glad to know that our services, facility, Staff and quality did met all your expectations as a guest.We hope to have you again as our appreciated guest to offer the opportunity to spend again a great experience in Rome. Best regardsThe Management.

10/10 Excellent

Jill Elaine

Stayed 8 nights in Mar 2023
Response from simone on 3 Apr 2023
Dear GuestThank you for choosing us to spend your holiday. We really appreciate your time by posting all of your good reviews and tips for future visitors to our facility.It is our pleasure to know that the service provided, our staff friendliness and the comfort of our facility meet all of your expectations, and we hope to have you again in the next future.Best regardsThe Management.

4/10 Poor

Sherri

Travelled with group
Liked: Staff & service, property conditions & facilities
We stayed in room #105-the room was very small, dark, no window,(the balcony that you can’t use doesn’t count as a window) the lighting was not very good, kinda gave me virtigo , because there was NO natural light. The shower was very small, water pressure was good, shower head was good. You can’t charge any devices while your out sightseeing-they’ll pull the light card out. Overall, we made do, but will not recommend or return.
Stayed 6 nights in Mar 2023
Response from simone on 14 Mar 2023
Dear GuestThank you for the time you spent by posting your review regarding your recent stay in our structure. Your comments are very important for us and helpful to improve more and more our services.We apologize that our structure and quality and services did not meet your expectations as a guest. All the points mentioned were taken into consideration by the management.We hope to have you again as our appreciated guest to offer our best service Best Regards The Management

10/10 Excellent

SUMAIYYAH SAYED K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay.
Stayed 4 nights in Mar 2023
Response from simone on 14 Mar 2023
Dear Visitor It’s a pleasure for us to read your positive review, we are glad to know that you spent a great time in our facility.We hope you give us the chance to serve you again in the near future to offer once again our best attentions and services.Thank you for choosing usBest regardsThe Management