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Reviews of Profumo Collection Colosseo

Profumo Collection Colosseo
Via San Giovanni in Laterano, 108, Rome, RM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 229 out of 370 reviews" "
Rating 8 - Good. 95 out of 370 reviews" "
Rating 6 - Okay. 23 out of 370 reviews" "
Rating 4 - Poor. 15 out of 370 reviews" "
Rating 2 - Terrible. 8 out of 370 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were so nice and helpful to us, room cleaned every day, dining options, coliseum and roman forum were very close, the only thing i didn’t like was they don’t have elevator, so, you have to get your luggage through the stairs. I still highly recommend this place.
Stayed 4 nights in Apr 2024
Response from Alessandro on 29 Apr 2024
Thank you so much for your kind words and recommendation! We're delighted to hear that you enjoyed your stay with us and that our staff made your experience memorable. We apologize for any inconvenience caused by the lack of an elevator, as our building is of historical significance, installing an elevator is not feasiblebut and we're glad it didn't overshadow your overall positive experience. We hope to have the pleasure of welcoming you back in the future!Best regardsAlessandro, Front Office Manager

8/10 Good

Rong

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but friendly service and convenient
Stayed 4 nights in Apr 2024
Response from Alessandro on 21 Apr 2024
Thank you for your feedback! We're glad you found our service friendly and our location convenient despite the size of the room. We strive to make every guest's stay enjoyable, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Alessandro, Front Office Manager

8/10 Good

Yolanda, Laredo

Stayed 1 night in Mar 2024
Response from Alessandro on 22 Mar 2024
Thank you for your review! We're delighted to hear that you were very satisfied with your stay. We hope to welcome you back again in the future!

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
My wife and I spent 2 nights toward the end of our Italy trip to see Rome. The hotel is in good location with quick access to the Colosseum and other attractions. We did not have hot water on our first morning which made for some unpleasant showers to get the day started. Lacked some basic amenities such as tissue paper and toiletries were cheap from China. There was little space to sit down in the room after a day of walking. We felt that the value was not there for €150/night.
Stayed 2 nights in Feb 2024
Response from Valerio - Front Office on 4 Feb 2024
Dear Michael, thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you found our location convenient for exploring Rome's attractions, but we are sorry you did not appreciate fully your room.I would like to point out that Profumo Maison Colosseo is a Guest House, not an hotel; while we offer many services, like onsite staff during the day, breakfast buffet and online concierge, we do not pretend to have the same standards of a 4* Hotel.Regarding the water, we feel it would have worked better if you told us about your issue immediately by calling the reception, not after the problem, since you were the first people having a shower, the heating system needed some time to reach the proper temperature.We want to clarify that our toiletries are carefully selected for their high quality, and many are sourced from reputable European manufacturers. We take pride in offering our guests products that meet the standards of excellence, with some items being specifically made in Italy. Additionally, we appreciate your comments about the amenities and the room space. We would suggest booking a Superior room next time, since you found the 18 sqm of your room not enough for your needs.Regarding the pricing, we apologize if you felt that the value did not match the cost of your stay. We regularly assess our pricing to stay competitive and provide fair value, Rome is an expensive city and rooms tend to be smaller compared to other cities.Thank you for choosing our Maison, we hope to have the opportunity to welcome you back in the future for an improved and more enjoyable stay.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Laura on 27 Jan 2024
Dear Natalia,Thank you so much for taking the time to share your positive feedback and for giving us a perfect 10 rating! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel.Our team strives to provide exceptional service, and it's truly rewarding to know that we met your expectations. We're delighted that you enjoyed your time with us, and your glowing review serves as a great motivation for all of us.We look forward to welcoming you back in the future and providing you with another memorable stay!

10/10 Excellent

Andreas

Liked: Cleanliness
Stayed 4 nights in Dec 2023
Response from Valerio - Front Office on 7 Jan 2024
Dear Andreas, thank you for your wonderful review! We're so happy to hear that you enjoyed your stay at Profumo Maison Colosseo! We can't wait to welcoming you again in Rome. Best Regards

10/10 Excellent

andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, service, hospitality!!
Stayed 2 nights in Dec 2023
Response from Valerio - Front Office on 23 Dec 2023
Dear Andres, thank you for your wonderful review! We're delighted you enjoyed your experience with us. Looking forward to welcoming you again in Rome. Best Regards

10/10 Excellent

Jon

Stayed 2 nights in Dec 2023
Response from Laura on 23 Jan 2024
Dear Jon,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that our team's commitment to exceptional service made your experience memorable. We eagerly anticipate the opportunity to welcome you back in the future!

6/10 Okay

Faith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel itself was in a fantastic location minutes walk to the metro and colosseum which was a bonus. The room was nice, plenty of space for my family of 3 and very clean. However, the beds were very uncomfortable and the room windows had poor curtain coverings on them and the noise from the street kept us awake all 3 nights. It was so loud we were tempted to leave and find another hotel but given we had already paid for the 3 nights we put up with it. It was such a shame as we thought the hotel was lovely and the staff were really nice but the noise has put us off and we won’t be staying again. There was also construction going on first thing in the morning on Friday and Saturday right outside our room which we were not made aware of and after a sleepless night we could’ve done without all the banging at 8am.
Stayed 3 nights in Dec 2023
Response from Valerio - Front Office on 23 Dec 2023
Dear Faith,, thank you for providing such a thorough review of your recent stay. We genuinely appreciate your positive comments on our fantastic location, spacious rooms, and cleanliness. However, we are truly sorry to hear about the challenges you faced during your stay, particularly the discomfort caused by the beds and the inadequate curtain coverings, which unfortunately led to disturbances from street noise. We understand the impact this had on the quality of your stay, and we sincerely apologize for any inconvenience this may have caused. Furthermore, we deeply regret not informing you in advance about the construction noise occurring on Friday and Saturday mornings. This oversight was unintentional, and we understand how disruptive it must have been, especially after a sleepless night.For your next stay, we kindly ask you to make these considerations directly at the front desk during your stay, so as to give us the opportunity to intervene. Your feedback will certainly be invaluable for future guests.We understand that you may be hesitant to return based on this experience, but we would be grateful for another opportunity to demonstrate our commitment to providing exceptional service. If you decide to stay with us again, we will do everything possible to ensure a much more comfortable and enjoyable experience.Thank you for bringing these matters to our attention, and we sincerely hope to have the chance to welcome you back in the future. Kind Regards

10/10 Excellent

HILAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Laura on 17 Dec 2023
We're thrilled to receive your 10-star review! Your positive feedback means the world to us. It's a pleasure serving guests like you.We're delighted that you enjoyed your stay. Your kind words motivate us to keep delivering exceptional experiences.If there's anything specific you loved or any suggestions you have, feel free to share. We value your input!Looking forward to hosting you again soon.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Consuelo on 13 Dec 2023
Dear Natalia,Thanks for choosing Profumo Collection for your stay in Rome.Thank you very much for your perfect evaluation! We are thrilled to hear that your stay at our guest house was so positive. Our staff works hard to create a welcoming and comfortable environment, and it is great to see that we achieved our goal with you. We are grateful for your appreciation and for choosing our establishment. You are always welcome here and we hope to host you again in the future.We remain at your complete disposalKind RegardsProfumo Collection

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was that there was construction going on next door and it was loud during the day. Fortunately I was gone mostly during the day. If I needed a place to rest during the day I would have had a terrible experience.
Stayed 3 nights in Nov 2023
Response from Consuelo on 6 Dec 2023
Dear Dennis,Thanks for choosing Profumo Collection for your stay in Rome.I would like to thank you for choosing our accommodation and sharing your experience with us. We are sorry to hear that the work in progress next door disrupted your stay during the day. We realise how important it is to provide a quiet and comfortable environment for our guests.We regret that your stay may have been adversely affected by this situation.The comfort and satisfaction of our guests is our priority, and we will do our best to ensure that similar situations are handled appropriately in the future.We remain at your complete disposalKind Regards

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful little hotel with a beautiful breakfast.
Stayed 3 nights in Dec 2023
Response from Valerio - Front Office on 5 Dec 2023
Dear Amy, thank you so much for your great review! We're thrilled to hear that you liked our Guest House and enjoyed the breakfast, with pastries and cakes hand made by our chef! We hope to have the pleasure of welcoming you back in the future. Best Regards

8/10 Good

Maira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice place we liked it …and it’s closed to the coliseum
Stayed 2 nights in Nov 2023
Response from Consuelo on 30 Nov 2023
Dear Maira,Thanks for choosing Profumo Collection for your stay in Rome.Thank you very much for your kind review! We are happy to hear that you enjoyed our place and that the proximity to the Colosseum contributed to your positive experience. We are always happy to receive positive feedback and knowing that we were able to make your time with us enjoyable is very rewarding.Thank you again for choosing our place and for sharing your experience with others.Kind regards,Profumo Collection

10/10 Excellent

Kerry

Stayed 3 nights in Nov 2023
Response from Consuelo on 16 Dec 2023
Dear Kerry,Thanks for choosing Profumo Collection for your stay in Rome.Thank you so much for your enthusiastic review! We are happy to hear that you enjoyed your experience with us. Your positive feedback is a source of great encouragement for our entire team. We are grateful for your trust and look forward to welcoming you back soon. We remain at your complete disposalKind RegardsProfumo Collection

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, breakfast was amazing and the hotel Tuk Tuk is a very convenient way to get around. Rooms are very nice and spacious for Europe.
Stayed 2 nights in Nov 2023
Response from Consuelo on 15 Nov 2023
Dear Dalene,Thanks for choosing Profumo Collection for your stay in Rome.Thank you very much for your enthusiastic review! We are happy to hear that you appreciated our staff, delicious breakfast and the hotel's Tuk Tuk service. Our priority is to ensure a comfortable and memorable experience for our guests, and we are glad to see that you noticed and appreciated our team's efforts.We are also pleased to hear that you found the rooms spacious and well-appointed, offering a cosy ambience. We always try to provide an atmosphere that reflects beauty and comfort, and we are happy to see that you had a positive experience.We very much hope to welcome you back in the future. If there are additional ways we can improve or if you have specific suggestions, please feel free to share them with us. Thank you again for your review and for choosing to stay with us.kind regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Rome!
This is a sweet hotel! And it's right down the street from the Coliseum. Our room was clean and comfortable, and the staff was first-rate! They are cheerful and very helpful. We give this hotel an all thumbs up rating.
Stayed 4 nights in Oct 2023
Response from Laura on 30 Oct 2023
Dear Susan,Thank you so much for taking the time to share your kind words about our hotel! We're thrilled to hear that you had a wonderful experience during your stay with us and that you found our location, cleanliness, and service to your liking.Being located just down the street from the Coliseum, we are indeed fortunate to offer our guests such easy access to one of the city's most iconic landmarks. We're delighted that you appreciated the convenience of our location.Our dedicated staff takes great pride in providing top-notch service and ensuring that every guest feels welcome and well taken care of. Thank you once again for your kind words and for choosing our hotel. We hope to see you again soon!

10/10 Excellent

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena predisposición del equipo de trabajo; Laura, Consuelo y Valerio
Stayed 1 night in Oct 2023
Response from Laura on 24 Oct 2023
¡Muchas gracias por su increíblemente amable y generosa reseña de 10 estrellas! Nos complace enormemente saber que tuvo una experiencia fantástica con nuestro equipo, Laura, Consuelo y Valerio. Su dedicación y actitud positiva son realmente apreciadas. Esperamos poder atenderle de nuevo en el futuro y superar sus expectativas. Si alguna vez necesita algo, no dude en ponerse en contacto con nosotros. ¡Su apoyo significa mucho para nosotros!

6/10 Okay

Aymee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The hot water did not work unless you called the front desk and they would have to come into your room and do a work around to make it work. The toilet seat was wobbly and the one window did not open. I felt cheated after paying $300 a night for a room you could not take a hot shower in!
Stayed 2 nights in Oct 2023
Response from Valerio - Front Office on 3 Nov 2023
Dear Aymee, thanks for your kind review. We sincerely apologize for the inconvenience you experienced during your stay, and while we regret that the hot water in your room required attention, and we're glad that our front desk staff promptly resolved the issue to ensure you had a comfortable stay.Regarding the toilet seat and the window, we wish we had been informed about these concerns during your stay so that we could have addressed them immediately. Your comfort is our priority, and we take such matters seriously. We understand that you stayed with us during the most expensive period of the year, which can result in higher prices, but we always aim to provide the best value for the services we offer.We value your feedback, and it helps us improve our services. We hope you'll give us another opportunity to serve you better in the future. Please don't hesitate to reach out to us directly if you plan to stay with us again, so we can ensure a more pleasant experience. Thank you for choosing our hotel, and we look forward to the chance to make your next stay a more enjoyable one. Best Regards

10/10 Excellent

Nikole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly accommodating and kind. Room was perfect and in a great location. Colosseum was only a few minute walk.
Stayed 1 night in Oct 2023
Response from Laura - Front Office on 16 Oct 2023
Thank you for your kind words! We're thrilled to hear that our staff's hospitality met your expectations and that you enjoyed your perfect room in such a great location. We hope you had a fantastic time exploring Rome, and we look forward to welcoming you back in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fifty year waiting for Rome in all of its glory.
My wife and I were impressed the minute we stepped out of the Taxi. The staff was very helpful and willing to do whatever possible to make our visit to Rome the best trip in our lives.
Stayed 2 nights in Oct 2023
Response from Consuelo on 8 Oct 2023
Dear Thomas,Thank you so much for your outstanding review! We are so happy to hear that you had a positive experience with us. Our main goal is always to satisfy our customers and reading reviews like yours inspires us to keep improving. We hope to welcome you back soon and provide you with the same excellent experience you had this time. Thank you again for your kindness in sharing your opinion!We remain at your complete disposal

10/10 Excellent

nicholas

Stayed 3 nights in Sep 2023
Response from Valerio - Front Office on 3 Nov 2023
Dear Nicholas, we're thrilled to see your 5-star rating! Your satisfaction is our priority, and we're delighted to know you had a wonderful experience during your stay. Your feedback means a lot to us, and we look forward to hosting you again in the future. Thank you for choosing our Profumo Collection for your stay in Rome!

8/10 Good

Sydney

Travelled with family
Liked: Cleanliness, staff & service
I felt it was a Nice hotel… good breakfast , but no elevator this was a big deal as we just got off a Cruise and had a lot of baggage… Staff was very informative.
Stayed 2 nights in Sep 2023
Response from Valerio - Front Office on 29 Sept 2023
Dear Sydney, thank you for taking the time to share your feedback about our Guest House. We're delighted to hear that you enjoyed your stay and our staff. We understand that the absence of an elevator can be inconvenient, especially when you have a lot of baggage, but our Maison has a very unique style and adding an elevator would require a huge sacrifice in terms of space. Also, we have from 7:00 am to 11:00 pm somebody at the desk ready to help you carry your luggage.Thank you for choosing our Guest House, and we look forward to the opportunity to serve you again. Best Regards

8/10 Good

Katherine

Travelled with family, Travelled with group
The property was in a good location which made walking to different attractions easy. The staff were very helpful and friendly. Most staff spoke English. The room was beautiful but a bit tight and the pillows were harder than I personally like. I would recommended for a short stay of a few days due to room size.
Stayed 2 nights in Sep 2023
Response from Valerio - Front Office on 3 Nov 2023
Dear Katherine, thank you very much for your feedback! We're pleased to hear that you enjoyed your stay and found our location and staff accommodating. For your next visit, we would recommend considering one of our superior rooms, which offer more space and comfort. We believe you'll find them even more enjoyable for a longer stay. We look forward to the opportunity to host you again for your next trip in Rome! Best Regards

10/10 Excellent

Janet

Stayed 2 nights in Sep 2023
Response from Consuelo on 8 Oct 2023
Dear Janet,Thanks for choosing Profumo Collection for your stay in Rome.Thank you so much for sharing your review with a perfect score! We are really thrilled to hear that you had such a positive experience with us. Your feedback is extremely valuable to us and confirms that we are doing a good job in meeting our customers' expectations.We are always here to provide you with the best possible service and we really hope to have you as our guest again in the future. Thank you again for your support and your trust in us!

10/10 Excellent

Joelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very clean. Everyone was so nice.
Stayed 7 nights in Sep 2023
Response from Valerio - Front Office on 16 Sept 2023
Dear Joelle, thank you so much for taking the time to share your review! We are thrilled to hear that you had an amazing stay with us. Our team works diligently to ensure that our accommodations are spotlessly clean and that our guests feel welcomed and valued during their visit. We hope to have the pleasure of hosting you again in the future. Safe travels!

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is the TINIEST hotel room I have ever seen and did not look like the spacious hotel room on their website. Also, there was no cold water from either the shower or the sink, only hot water. My friend stayed in a nearby hotel with a room and bed twice the size for $100 less/night.
Response from Valerio - Front Office on 10 Sept 2023
Dear Ian, Thank you for taking the time to share your feedback about your stay in Profumo Collection.We apologize if the size of your room did not meet your expectations. We understand that room size can be an important factor for our guests, and we appreciate your honest feedback regarding this matter. We will make sure to review the room descriptions and images on our website to ensure they accurately represent our accommodations.Regarding the issue with the hot water in the shower and sink, we're genuinely sorry for any inconvenience this may have caused, we suggest to address this to the reception, as sometimes facilities might not be that easy to use.We hope you'll consider giving us another chance in the future. It's important to us that all our guests have a comfortable and enjoyable stay. If you decide to return, please let us know your preferences, and we'll do our best to accommodate them.Thank you once again for sharing your thoughts with us, and we hope to have the opportunity to welcome you back for a more positive experience.Warm regards

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful safe and walkable to everything
Stayed 3 nights in Aug 2023
Response from Eleonora on 5 Sept 2023
Dear Michelle,Thank you for your review! We're delighted to hear that you found our location beautiful, safe, and within walking distance to everything you needed. Providing a convenient and secure environment for our guests is a top priority for us, and we're glad you had a positive experience. If you ever decide to visit again, we look forward to hosting you once more.Kind Regards

8/10 Good

wissam

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Valerio - Front Office on 3 Sept 2023
Dear Wissam, We truly appreciate your positive feedback for your recent stay at our guest house. Your satisfaction is our top priority, and we're thrilled to know that you had an enjoyable experience. If you have any specific comments or suggestions you'd like to share, please don't hesitate to reach out. We always value the input of our guests as it helps us continually improve our services.Thank you once again for choosing Profumo Collection, we look forward to welcoming you back in the future.Best regards[Your Name]

4/10 Poor

Nadxieli

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Valerio - Front Office on 3 Sept 2023
Dear Nadxieli, thanks for your review. We're sorry to hear that your recent experience at our guest house didn't meet your expectations. We take all feedback seriously and would like to extend our apologies for any issues you may have encountered during your stay.Your comfort and satisfaction are very important to us, and we would appreciate it if you could provide us with more specific details about your concerns. This will help us identify areas for improvement and take corrective measures.Please don't hesitate to reach out to us directly with any additional information or suggestions you may have. We are committed to ensuring that every guest has a positive experience, and your feedback will aid us in achieving this goal.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to better serve you in the future.Best Regards

8/10 Good

Gabriela, Centreville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was excellent, my room was quite small
Stayed 2 nights in Aug 2023
Response from Valerio - Front Office on 3 Sept 2023
Dear Gabriela, thank you for taking the time to leave a review of your recent stay with us. We greatly appreciate your kind words regarding our staff; it's wonderful to hear that you found their service excellent.We apologize if you found your room to be on the smaller side. Room sizes can vary, and we understand that a spacious accommodation can greatly impact the overall comfort of your stay. If you choose to stay with us again in the future, please feel free to inquire about room options that may better suit your preferences.Your feedback is valuable to us, and it helps us continually improve our services. We hope that despite the room size, you were able to enjoy your time with us. If you have any further comments or suggestions, please don't hesitate to share them with us.We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable stay.Warm regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
Loved this boutique hotel. The bed was super comfortable and I loved hiding my suitcase in the large closet. My only complaint was the air conditioning had a hard time cooling the room down. It was 100-105 our 2 days in Rome. It’s only a 5 minute walk from the Colosseum, and you could see it down the street as soon as you exited. The hotel had a classy look and professional staff who were willing to help with everything from calling you a taxi to recommending a place for dinner. The best pasta we had in Rome was right next door and there was a fantastic wine bar with amazing food right down the block! Great recommendations all around.
Stayed 2 nights in Jul 2023
Response from Valerio - Front Office on 19 Aug 2023
Dear Andrew, Thank you so much for sharing your positive experience at our boutique hotel! We're thrilled to hear that you enjoyed your stay and that you would consider staying with us again.It's wonderful to know that you found the bed super comfortable and appreciated the spacious closet for your belongings. We apologize for any inconvenience you experienced with the air conditioning. Rome's summer heat can be quite intense, and we appreciate your understanding in this matter.We're delighted that our location near the Colosseum added to your experience. Being just a short walk away from such an iconic landmark is a definite advantage. We're also glad you appreciated the classy atmosphere and found our staff to be professional and helpful. It's our aim to make our guests' stay as enjoyable as possible.We're thrilled that our recommendations for local dining options resonated with you. It's fantastic that you were able to enjoy some great pasta and food right in the vicinity of the hotel. Your satisfaction is our ultimate goal, and we're glad we could contribute to your positive experience in Rome.Should your travels bring you back to Rome, we would be absolutely delighted to welcome you once again. Thank you for your kind words and for choosing to stay with us.Warm regards, Valerio

10/10 Excellent

Michele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here so close to the Colosseum! The staff was incredibly helpful!
Stayed 2 nights in Jul 2023
Response from Eleonora on 5 Aug 2023
Dear Michele,Thank you for your wonderful review! We are thrilled to hear that you loved your stay with us, particularly because of our convenient proximity to the Colosseum. Our staff takes great pride in providing exceptional service, and we're delighted that they made your stay even more enjoyable. We hope to welcome you back soon for another fantastic experience!Kind Regards

10/10 Excellent

DESARRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work a the hotel are so nice and fun. Very friendly and everyone spoke English. Great location. Amazing breakfast. Would go back!
Stayed 4 nights in Jul 2023
Response from Eleonora on 4 Aug 2023
Dear Desaorro,Thank you for your review! We're thrilled to hear that you had a wonderful experience at our hotel. Our staff takes pride in providing excellent service, and it's delightful to know that their friendliness and English-speaking abilities made your stay even more enjoyable. Moreover, we're glad that you found our location convenient and that you loved our amazing breakfast. Looking forward to welcoming you in Rome again.Best regards

6/10 Okay

HONGYI

Travelled with partner
I know it's summer peak but for the price we're paying I was expecting a bit more. The toilet is a bit tired and not feeling particularly clean. The AC is there but just about to give you a not too hot temperature. Late check out you need to pay even there are free rooms. However, the mini bar is fairly cheap if you're in a rush.
Stayed 3 nights in Jul 2023
Response from Eleonora on 20 Jul 2023
Dear Hongyi, thank you for your review! We are happy that you appreciated our minibar.We are sorry that you did not like the price despite the strategic position, close to the Colosseum and the Basilica of San Giovanni, and at a time of high season. As we check out at 11.00 am and check in at 2.00 pm, we like our housekeepers to have enough time to make the rooms clean and comfortable for our guests. The additional price is due to the fact that if a late check out is requested, the room cannot be put back on sale. However, we thank you for your opinion and we will use your feedback to improve our service.Looking forward to welcoming you in Rome again.Best regards

10/10 Excellent

Michael

Stayed 4 nights in Jul 2023
Response from Valerio - Front Office on 6 Aug 2023
Dear Michael, thank you for your fantastic review! We appreciate your positive feedback and are delighted to know that you had an excellent experience during your stay at our hotel. Our team works tirelessly to provide exceptional service and create memorable moments for our guests. We look forward to welcoming you back on your next visit!Warm regards

8/10 Good

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the property was walking distant to the Colosseum, Fontaine de Trevi and more , local restaurants, and train station. As for dislike, breakfast was nice but cold, warmer did not keep it hot. I’m addition, the room on the lobby level room 18 was quiet noisy due to people entering and staff talking or maintenance taking place. I would highly recommend room on the upper level if you are looking to relax. Overall the hotel was really nice and close to everything you would want to visit near the Colosseum.
Stayed 4 nights in Jun 2023
Response from Valerio - Front Office on 8 Jul 2023
Dear Fernando, thank you for taking the time to share your feedback about your stay. We appreciate your kind words regarding the convenient location of our property.However, we sincerely apologize for the inconveniences you experienced during your stay. We regret that the breakfast did not meet your expectations in terms of temperature. We have taken note of your feedback and will address this issue promptly. Please take note that most of the noise did not came from our staff or our maintenance, but from a nearby office which is under renovation.We are glad to hear that, despite some concerns, you still found our hotel to be pleasant. We hope to have the opportunity to welcome you back in the future Best regards

10/10 Excellent

David, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel with helpful staff. It is located near the Colosseum, restaurants, atm, and convenience stores. The Basilica of St. Clement is also across the street which offers a rich history and tour of its underground church and ancient Roman housing.
Stayed 3 nights in Jun 2023
Response from Valerio - Front Office on 8 Jul 2023
Dear David, thank you for sharing your positive review of our Maison! We are delighted to hear that you had a great stay. Your kind words about our helpful staff and convenient location mean a lot to us.We are delighted that you had the opportunity to explore and experience Basilica of St. Clemente, many Guests overlook this unique gem just across the street.Should your travels bring you back to our area, we would be honored to welcome you again and provide another memorable stay.Warm regards,

6/10 Okay

Morvarid

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a family room for one night. GOOD: Nice looking hotel with kind, attentive staff. Good location near Colosseum, within walking distance to many attractions. They arranged transportation for us to the airport at a reasonable price. BAD: our room had NO HOT WATER for showers! We were super sweaty so we could not wait and had to take our showers cold. Also, the beds - both the real bed and the sofa bed - were very uncomfortable. Plus, the curtains didn't close right so the room was lit up by sunlight early in the morning.
Stayed 1 night in Jun 2023
Response from Valerio - Front Office on 28 Jun 2023
Dear Morvarid, thank you for taking the time to review your stay at our guest house. We truly appreciate your feedback and are glad to hear that you liked our hotel and our staff, always at your disposal.We apologize for the inconveniences you encountered during your stay. It deeply saddens us to learn that there was no hot water available for your showers. We understand how essential it is to have a comfortable and refreshing shower experience, especially after a long day of exploring. Please accept our sincere apologies for this lapse in service. We have immediately addressed the issue and taken necessary steps to ensure it does not happen again in the future.Additionally, we apologize for the discomfort you experienced with the beds in your room. We understand the importance of a good night's sleep, and we regret that we fell short of your expectations in this regard. We appreciate your feedback and will thoroughly investigate and address the matter to ensure that all our guests can enjoy a comfortable sleep.We genuinely appreciate your feedback as it helps us improve our services. We have taken your comments to heart, and we will use them to enhance our guest experience and prevent similar issues from occurring in the future.We hope that these inconveniences did not overshadow your overall impression of our guest house, and we sincerely hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Should you choose to visit again, please feel free to contact us directly so that we may personally oversee your reservation and ensure a wonderful experience.Once again, thank you for your valuable feedback, and we apologize for any inconvenience caused. We appreciate your understanding and hope to regain your trust.Warm regards

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful hotel! It was centrally located to all the main sites in Rome and close to the tour bus stops. Also very close to a ton of good restaurants! The rooms were beautiful and clean. The staff was so helpful in recommending restaurants and best way to get around Rome. They even booked us a taxi to the airport! Fantastic experience!
Stayed 2 nights in Jun 2023
Response from Valerio - Front Office on 27 Jun 2023
Dear Julia, thank you for taking the time to share your fantastic experience at our hotel! We are thrilled to hear that you had a wonderful stay and enjoyed our central location. Being close to the tour bus stops certainly makes sightseeing more convenient, and we're glad you found it beneficial.We take great pride in maintaining beautiful and clean rooms, and it warms our hearts to know that you found them to your liking. Our dedicated staff members strive to go above and beyond to ensure our guests have a memorable stay, and we're delighted that they were helpful in recommending restaurants and providing guidance on getting around Rome. Once again, thank you for your kind words and for choosing our hotel during your time in Rome. It was our pleasure to be a part of your journey, and we hope to have the opportunity to welcome you back in the future. Warmest regards

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm!
A really comfortable stay at a great hotel, a stones throw from the Coliseum The hotel is cool and an oasis of calm amid the crowds of Rome…. Would definitely recommend!
Stayed 3 nights in Jun 2023
Response from Valerio - Front Office on 25 Jun 2023
Dear Guest, thanks for sharing your feedback about your recent stay at our guest house. We truly appreciate your kind words and are delighted to hear that you had a really comfortable experience with us.We couldn't agree more that our location near the Coliseum offers convenience and proximity to one of Rome's most iconic landmarks. We understand how important it is for our guests to have easy access to the attractions they wish to explore.We strive to provide a serene environment where our guests can relax and unwind after a day of sightseeing, so your kind acknowledgment means a lot to us.We would be more than happy to welcome you back in the future and provide you with another memorable experience. Warmest regards

10/10 Excellent

Simon

Stayed 3 nights in Jun 2023
Response from Valerio - Front Office on 13 Jun 2023
Dear Simon, thank you so much for your great review! We're happy to hear that you had such a positive experience. Our team strives to create a welcoming and comfortable atmosphere, and we're glad that it made a lasting impression on you. Your satisfaction is our ultimate goal, and we look forward to welcoming you back in the future. Best Regards

10/10 Excellent

Gil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, nice facility, great breakfast.
Stayed 3 nights in Jun 2023
Response from Valerio - Front Office on 13 Jun 2023
Thank you so much for your great review! We're happy to hear that you had such a positive experience. Our team strives to create a welcoming and comfortable atmosphere, and we're glad that it made a lasting impression on you. We appreciate your recognition of our attention to detail and personalized service. Your satisfaction is our ultimate goal, and we look forward to welcoming you back in the future. Best Regards

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Valerio - Front Office on 6 Jun 2023
Dear Daniel, Thank you for your wonderful review of our Maison! We are delighted that you had such a positive experience with us. We look forward to hosting you again in the future!Best regards

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous and stylish hotel five mins from the colosseum. The lobby and room were fabulous. We had a double room with a Juliet balcony/window right above the front door. Everything is the room was great, with a super comfy bed. Even the hairdryer was good which is always a complaint of mine!! One issue was the shower. To get any pressure you had to have it on high heat which was too hot to stand under and the pressure with it colder made showering very laborious! The staff were so helpful through our stay - offering to print tickets and arranging taxis. We had breakfast one morning and that too was great - plenty to chose from in a lovely small sun room. That said the area around the hotel had loads of great eating options and considering the location, the prices were great. Getting around was so easy too. The Colosseo metro stop is fives mins away, with trams and buses even closer. This was our third time to Rome and we couldn’t get in to our ‘usual’ hotel so opted for the Profumo and we were not disappointed. We would very much recommend and stay here again.
Stayed 3 nights in May 2023
Response from Valerio - Front Office on 26 May 2023
Dear Mandy, thank you for your fabulous review! We are thrilled to hear that you found our hotel stylish and loved its close proximity to the Colosseum. It's fantastic to know that both our lobby and room met your expectations and provided a fabulous experience. We take pride in providing a comfortable stay, and we're delighted that everything in the room exceeded your expectations. We appreciate your feedback regarding the shower, and we apologize for the inconvenience you experienced with the pressure and temperature. Your comments will help us improve and ensure a more enjoyable shower experience for our guests.We are honored that you chose our guest house as an alternative to your usual hotel, and we're thrilled to have met your expectations. Thank you for recommending us, and we would be delighted to welcome you back on your next visit to Rome.Thank you for your feedback, and we appreciate your kind words. We look forward to serving you again!Best regards

10/10 Excellent

Mary

Stayed 1 night in May 2023
Response from Valerio - Front Office on 11 Jun 2023
Dear Mary, thank you so much for your wonderful review. We are absolutely thrilled to hear that you had such a positive experience during your stay.We strive to provide exceptional service and create a welcoming atmosphere for all our guests. We are delighted that you enjoyed our facilities, amenities, and the overall ambiance of our guest house.Should your travels bring you back to Rome, we would be honored to welcome you once again.Warm regards

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely excellent. Staff was amazing. Beautiful rooms. Great location. Would stay again
Stayed 1 night in May 2023
Response from Valerio - Front Office on 15 May 2023
Dear Emily, thank you for your kind review. We are delighted to hear that you had an absolutely excellent experience during your stay. Our dedicated staff takes pride in providing exceptional service, and we are thrilled that they left a positive impression on you.We are also glad that you found our rooms beautiful. At the Profumo Collection, we strive to create a welcoming and comfortable atmosphere for our guests, and it's wonderful to know that you enjoyed your accommodations.Furthermore, our great location offers convenience and easy access to the attractions and amenities of the surrounding area. We believe that a prime location enhances the overall guest experience, and we are pleased that it met your expectations.Thank you for your feedback, and we truly appreciate your kind words. It would be our pleasure to have you as our guest again in the future. Should you decide to return, we will ensure that your next stay is just as wonderful as this one.

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Location ! Lovely hotel and staff highly recomend it
Stayed 3 nights in May 2023
Response from Valerio - Front Office on 12 May 2023
Dear Alan, thanks for your wonderful review! We are happy you appreciated your stay, we do our best every day to make sure you spend an unforgettable time in Rome. We hope you have the chance to visit us again in the future. Best Regards

6/10 Okay

Clyde, METROPOLIS

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There was no English television stations—no news Room was very small Staff was great Next to a great restaurant No elevator
Stayed 2 nights in Apr 2023
Response from Valerio - Front Office on 7 May 2023
Dear Clyde, thanks for your review and for choosing Profumo Collection for your stay in Rome. We are happy you appreciated our staff, we do our best to make sure you spend an unforgettable time in Rome. I understand your concern regarding room size, but please take note that room size standars in Rome are different from room size standards in the US. Also we cannot have an elevator as our Guest House is inside an historical building, but our staff it always at your disposal to help you with luggage. We will make sure it will be easier to access English channels in the future, we thank you for your feedback. We look forward to welcoming you again in the future, we will sure you will enjoy your next stay even more. Best Regards