dear Ashley, thanks a lot for your kind review. Best wishes

deaar Mr Thomas, thanks a lot for your kind review...we hope to welcome back very soon

dear Mr Matthew, thanks for your kind review

dera lqbal thanks for your kind review

thanks gor your review

dear Mr George, thanks a lot for your kind review

dear Xi thanks a lot and we hope to welcome back very soon

Dear Mr Scott, thanks a lot for your kind review...we hope to welcome back again very soon

dear Noemi, thank thanks athanks a lot for your kind review. We hope to welcome back very soon

good morning and thanks for your review

good morning and thanks a lot for your kind review

Good morning Michael and thanks for the nice review. I will share the compliments with the staff. As for the hotel, I would like to inform you that within the next year we will be doing a major renovation and we hope to see you again in the new hotel.

dear Mr jason, thanks for your kind review

Good morning Krishnaiah and thanks for your email. You complain about the lack of parking....but have you read somewhere that we guarantee parking??? Here we are in Rome, a city that is thousands of years old and we have buildings from the 17th century, and in those days, they didn't build buildings with garages!! If you had asked us, we would have indicated garages in the immediate vicinity. You say the room is small... but it's about 20 square meters, in full compliance with our laws. Then you write that the bathroom smelled.....but in your opinion, if instead of writing me things AFTER you left, you had told me when you were here...it wouldn't have been easier to solve the problem...if really did it exist??? It's difficult to solve problems for keyboard lions like you!!!

Dear Sevak, thanks a lot for your kind review...we hope to welmcome back very soon

Dear Simone, thank you for your nice review. We agree with you on the rooms, and indeed I inform you that in 2025 we will close for renovation. Thank you and we hope to see you again soon

good morning Queenie and thanks a lot for your kind review.....We hope to see you soon again

dear Lia, thanks a lot for your kind review. We hope to welcome back again very soon

dear Mary, thanks a lot for your kind review...We hope to welcome back very soon

Good morning Mr Jesus, thanks a lot for your kind review

Dear Glenn, thank you for your review, and I'm sorry that for your mistake, you blame us! The rate plan you booked is the cheapest possible: not refundable, package and room only....... we didn't do it!!!

Dod? contact us at Paul, thanks for your review.... what's happening with food,contact us to explain the problem.

Good morning Sr Nicholas and thank you for your email. We reassure you by informing you that the renovation is already scheduled, but we want to point out that if you are right about this, we do not however recognize the lack of cleaning, because we have very high marks on this. We would also like to inform you that kettles are in all superior rooms and not standard, but all you had to do was ask before checking out and you would have had it, instead of telling them after you left.

Deaar Mrs Patricia, thanks for your kind review

Dear Sharda, in fact it is like this, because many films have been shot here at the Napoleon.Thank you

Good mornig and thanks a lto for your kind review

Dear mr Michael, thanks a lot for your kind review and we hope to welcome back again in our hotel

Dear Mr ALbnert, thanks a lot for your kind review

Dear mrs Sandy, thanks a lot for your kind review

Good morning Mr Presha and thanks a lot for your kind review

Good morning mr Therry, thanks for your kind review

dear mr Fracisco, thanks for your kind review

dear mrs cassandra, thanks a lot for your rwview

dear Mr Roberto, thanks a flot for your kind review

dear Mr Noel, thanks for your kind review

dear Mrs Miriam, thans a lot for your review

dear miss LInda, thanks a lot for your kind review

Good morning Barb and thank you for your review. Why not also say that there are two elevators? You know, Rome is an ancient city...THE ETERNAL CITY, and it happens that you can find buildings from past centuries too.

dear mrs Heather,thanks a oot for your kind review

Dear Marc, thanks a lot for your kind review. We hope to welcome back again very soon

dear Lise Marie, thanks a lot for your kind review

Dear Katthy, thanks for your reviwe...something was not good? send us mail to improve our service

dear Mr Joseph, thanks a lot for your kind review.

dear sir...what happen at your stay?

dear Evelyn, thanks a lot for your review

Dear Pamela, thank you for your review. We do everything we can to make our customers feel good, but the renovation has been scheduled for 2025. Where did you see that the hotel has a garage? It's not on our site, and if you saw it on expedia, complain to them

Dear Mr Fusae, first of all thanks for your review. We apologize if your stay was no good as tuo expectd...can you sohw us what happens?

dear Kimberly, thanks a lot...we hope to welcome back again in our hotel

good morning, thanks for your review