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Reviews of Casa I Cappuccini

Casa I Cappuccini
Via Vittorio Veneto, 21, Rome

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 292 reviews" "
Rating 8 - Good. 103 out of 292 reviews" "
Rating 6 - Okay. 11 out of 292 reviews" "
Rating 4 - Poor. 12 out of 292 reviews" "
Rating 2 - Terrible. 5 out of 292 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Niel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Brilliant comms, our flight got in early & we asked if we could leave bags but a room was reasy so let us check in which was a nice surprise. Very clean with everything we needed, front desk staff veey welcoming and happy to advise. Just off a square with a Metro station and a few mins walk to other attractions. Would def stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel Is actually attached to a Capuchin monastery and is pretty basic, but very clean and convenient to many of Rome’s tourist highlights.
Stayed 2 nights in Oct 2023

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Traci

Travelled with group
Very well maintained. Very helpful host with what to do in the area , drivers etc. Loved the property. Highly recommend
Stayed 2 nights in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area. Close to everything. Hotel was fantastic.
Stayed 3 nights in Oct 2023

10/10 Excellent

carmelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place size is normal / the beds are hard / the bathroom very good / shower is very good / location very convenient to resto shopping center and bus / train station
Stayed 4 nights in Oct 2023

8/10 Good

Gail Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet. Good location
Stayed 4 nights in Oct 2023

10/10 Excellent

Weston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great, clean building right next to the Capuchin Crypts. Great, safe neighborhood. Comfortable beds and nice bathrooms for Italy! If I ever come back to Italy; I’d only come back to Rome. I’d stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First visit in Italy. Reception desk not very friendly but our room was wonderful and a great location!
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Casa Cappuccini!!! Beds were comfortable, very clean, great shower. The staff was very nice and patient with all our questions. They helped us get a ride to airport.
Stayed 2 nights in Oct 2023

8/10 Good

Eliana

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Right beside subway station and bus stop. A few steps away from Fontana di Trevi. It’s the type of place to drop your suitcase, spend the whole day wandering around and return to sleep! Helpful staff. Convenient and safe.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very clean, comfortable beds, soundproof. Excellent location near the Barberini Metro Station.
Stayed 1 night in Oct 2023

8/10 Good

Jocelyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like a kettle in the room
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in Barbarini area which is a great area to stay. I would definitely return.
Stayed 4 nights in Sep 2023

10/10 Excellent

m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is ideal for access to the Metro, train station and attractions. We felt safe in and around the area. The room was basic but was definitely value for money in our opinion given the fact that we simply needed a clean, safe and central base from which to discover Rome.
Stayed 6 nights in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay at Casa Cappuccini
Excellent hotel with amazing location. Steps from Metro station. Good wifi and quick check in and out. Would stay again.
Stayed 4 nights in Aug 2023

8/10 Good

william

Stayed 3 nights in Aug 2023

10/10 Excellent

Justin Gervet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in the heart of Rome, metro station just outside and close to sites and restaurants.
Stayed 1 night in Aug 2023

2/10 Terrible

Mustafa, boynton beach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in to your hotel on July 14th at 4:00 am in the morning and my stay wasn’t comfortable at all due to two reasons 1. The bathroom had mold and I am allergic to it 2. We woke up on vacuum noise and housekeepers moving furniture at 8:00 am!! blob:null/6df0dedc-614a-4d53-bde0-b02e106cf47e
Response from Direttore on 27 Jul 2023
Gentile Ospite,la foto con la muffa che ci ha mostrato era riferita alle macchie scure della corda di allarme del bagno e non alle pareti. In merito al rumore alle ore 8,00 è stato sicuramente causato da un ospite in partenza, il servizio pulizie nella nostra struttura inizia alle ore 09,30, prima di quell'ora il personale non è neanche in struttura. Saluti

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful. Clean and comfortable
Stayed 3 nights in Jul 2023

10/10 Excellent

Ching S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel looks unassuming but wow, what a gem it turned out to be! It doesn’t have the bells and whistles of the big hotels, but who is going to live in a hotel while in Rome? It was clean. It had awesome air conditioning (and trust me, you’re going to need it after a day of walking in the hot sun), Our room wasn’t very big but it fit 2 adults and two tweens comfortably. Beds were standard and we had plenty of towels and hot water. There was an elevator but we usually took the stairs. The staff was incredible! They were all so helpful and nice. They all spoke English although one gentleman spoke less and it was a a little hard to ask questions but all were very helpful. The location was perfect, steps from metro and buses. Lots of taxis but most of all, it was within a few minutes walking distance from Trevi and Spanish Steps. Few tips; your room key turns on your light. You place it in a slot in the room and then switches work. Hairdryer is a mini vacuum attached to the wall. I got a kick out of that one. Shampoo is a dispenser on the wall. If these are important to you, bring your own. Everyone told us to buy the on/off bus tickets which cost 90 euros for 2 days but using the metro would have been cheaper but you would not see the sights from a vehicle. Save water bottles because there are water filling stations throughout the center. Check for any festivals or local holidays. We planned on going to the Vatican and found out it was closed because of a local festival.
Stayed 3 nights in Jun 2023

10/10 Excellent

Mohan, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This location was fantastic. Very much close if not in the City Center of Rome, was walking distance to the Roman Forum, Spanish Steps, Trevi Fountain, and Colosseum. It was also very convenient with proximity to other attractions in Rome. Was also close to Roma Termini via one stop via Barberini Metro Station. Overall, the staff were very hospitable, and really helped us with guidance and aid in moving around. I would strongly recommend this hotel to anyone.
Stayed 3 nights in Jun 2023

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, the only thing was that only 2 outlets were regular for the american adaptors. The rest of them were different.
Stayed 2 nights in Jun 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service! Stayed here twice
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
a few days in Rome
Located near many walkable restaurants and shopping and public transportation. Room was very simple, clean, and private bathroom/shower was smaller than we are used to, but fine for a few days nonetheless. We did not feel like this was a typical 'hotel' more of a quaint, quiet room for rent.
Stayed 2 nights in May 2023

6/10 Okay

Vivian

Travelled with partner
Disliked: Amenities
It was clean, no restaurant in hotel but a couple or three across the street.
Stayed 2 nights in May 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Rome sites.
Stayed 2 nights in May 2023

10/10 Excellent

TERESA DE JESUS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to main attractions!
Stayed 2 nights in Apr 2023

10/10 Excellent

Alisson, Kenner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great room great place
Stayed 2 nights in Apr 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great location and property is in very good condition. The staff was very helpful and great value overall
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the quality of the accommodation - the room was clean, spacious and the bed was far more comfortable than some hotels with more grandiose aspirations. The bed was made and bathroom was cleaned every day without fuss. The shower was powerful and water was always hot. There was also lots of space for bags and clothes storage. The location is also 5-star. All the major historical sites are within easy reach and it is only a short walk to the beautiful Villa Borghese. There are plentiful excellent bars and restaurants nearby also. Can't wait to visit and stay again!
Stayed 3 nights in Feb 2023

8/10 Good

Veronika, South San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Location! Location!

10/10 Excellent

Neritan, Washington

Travelled with family and small children
Liked: Cleanliness
Great location-walking distance to mosy of Rome’s main attractions, next to the metro. Clean and tidy. Friendly staff. Basic room.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jacob

Stayed 5 nights in Jan 2023

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Very centrally located within walking distance to main attraction,metro and bus stop less than 1 minute walk. Room was very clean

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

8/10 Good

Giovanni

Stayed 2 nights in Nov 2022

10/10 Excellent

ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro station. Nice area with restaurants nearby. Helpful staff. Happy to find this place!

2/10 Terrible

Belal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing this hotel got going for it is it's location. The rooms are very basic. The shower is ridiculously tiny approximately 2ft x 2ft. This is the only hotel that I've ever stayed in that don't provide any small amenities at all (shampoo, soap bars, etc.) For the price we paid I was expecting way more. I don't how this is a four star hotel, but I sure won't be staying here again in the future.

10/10 Excellent

PHILIP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with access to train and bus. Walkable to all attractions
Stayed 2 nights in Sep 2022

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was adequate for a disabled Guest. What was not good is that the off street parking was approx half a mile from hotel. With all equipment needed it was hard. The hotel is also not sign posted, so hard to find
Stayed 5 nights in Sep 2022

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
This a very simple property, very clean and very sweet staff. My mother and I stayed here and really appreciated the elevator as she is elderly and struggles with stairs. The location was great. Fairly close to the Trevi and Spanish steps with nice cafes and shops in walking distance. The metro stop is literally in front of the hotel and the taxi stop is one block away. Great, safe area. Only complaint was there is no iron available and the blow dryer would take an eternity to dry your hair. Lol There is also only soap available in the bathroom. However, the bathroom is one of the largest Ive seen in Italy. No breakfast or room service options but if your ok with simple accommodations this is great. I would stay here again in a heartbeat.
Stayed 3 nights in Sep 2022
Response from Gerardo on 4 Oct 2022
Grazie per la sua recensione, i vostri suggerimenti ci aiutano a migliorare i nostri servizi. Cordiali saluti

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect for a stay in Rome. Truly beautiful, extremely clean, and friendly staff.
Stayed 5 nights in Sep 2022
Response from Gerardo on 19 Sept 2022
Thank you, we hope to see you again in Casa I Cappuccini. Best Regards

10/10 Excellent

Myriam

Stayed 2 nights in Aug 2022
Response from Gerardo on 19 Sept 2022
Grazie per il suo giudizio, speriamo di poterla ospitare nuovamente nella nostra struttura. Cordiali saluti.

10/10 Excellent

Scott

Stayed 1 night in Jul 2022

10/10 Excellent

Debra, Laurence Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a convenient location. The staff are so nice & very helpful.
Stayed 6 nights in Jun 2022
Response from edoardo on 20 Jul 2022
Thank you very much, we hope to see you soon!!!!

4/10 Poor

Giovanni

Liked: Cleanliness
Disliked: Staff & service, amenities
The room did not have even a plastic glass …
Stayed 2 nights in Dec 2021
Response from Gerardo on 29 Jul 2022
Good evening, if you had asked the reception they would surely have given you a plastic cup. Regards