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Reviews of Arcom Palace

4 out of 5
Arcom Palace
Via Orvieto 14, Pomezia, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 97 reviews" "
Rating 8 - Good. 30 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 1 out of 97 reviews" "
Rating 2 - Terrible. 4 out of 97 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Saba Hajira

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was good. Area felt unsafe.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kalvin

Liked: Cleanliness, property conditions & facilities
The property was older but quite well maintained and very clean. The entire staff was very helpful and friendly especially Monica. Thanks again for everything.
Stayed 5 nights in Oct 2023

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 8 nights in Oct 2023

8/10 Good

ALAEDINE

Liked: Cleanliness, room comfort
L'hôtel est très sympa, un peu vieillot, mais propre, le petit déjeuner était juste correcte par rapport au prix.
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Lucy Grace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really helpful and friendly. It’s a nightmare getting Uber or FREENOW in the area and the hotel were really helpful at arranging taxis. One day we were delayed at the train station at night, and the communication with them via WhatsApp was great. The room was clean and had everything we needed in the kitchen especially. The area is quite limited for dining however a pizza take away delivered to our room without fail and was amazing. Thank you! 10/10
Stayed 8 nights in Oct 2023

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness
Ok for a one night stay prior to a busy 40 minute drive to FCO for a mid day flight. Staff were friendly and helpful. A very well stocked supermarket is located across the street. Overall, hotel and room are showing signs of aging.
Stayed 1 night in Sep 2023

8/10 Good

Valentyna

Travelled with partner
Liked: Cleanliness
The room was very comfy but the property looks a bit old.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Good for one night stay away from Rome traffic
Overall it was good as we could park our car outside the hotel free of charge I wish the air conditioner could be stronger as the bedroom was a bit stuffy. Lots of supermarkets around the area
Stayed 1 night in Apr 2023

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay.
Great hotel comfortable and very clean
Stayed 2 nights in Nov 2022

10/10 Excellent

Fortunato

Liked: Cleanliness, room comfort
Vary spacious apartment, good wifi close to all amenities 🛏 👍
Stayed 3 nights in Sep 2022

10/10 Excellent

Shakeel

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay, friendly staff, good location.
Stayed 4 nights in Sep 2022

8/10 Good

Federico

Travelled with partner
Liked: Amenities, property conditions & facilities
An amazing amount of art on the walls gives the hotel a very uplifting feeling.
Stayed 1 night in Sep 2022

2/10 Terrible

Zack

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel should not be rated 4 stars, it was similar to a best western you would see on the side of the highway
Stayed 1 night in Aug 2022

6/10 Okay

Rebekah

Travelled with family
Disliked: Amenities, property conditions & facilities
While the staff was very friendly and tried to be helpful, this is not somewhere I would stay again. What we enjoyed about our stay was: free parking in the lot, the grocery store right across the street, lots of restaurants within easy walking distance, and the courteous staff. That said, the building needs a little work, and the amenities were sub par from what we are used to. The first night we arrived, they had us in the wrong room. My reservation clearly said "queen bed", but the room they gave us had twins. I asked if a queen bed was available, and was moved to a bachelor suite with a queen bed rather than the superior apartment that I had prepaid for. We were moved to the correct room on the second day of our stay, but upon checkout, no compensation was offered for the fact that I spent the first night in a less expensive room than the one I'd paid for. During our stay in Pomezia, the temperatures were 37-38 degrees Celsius. On the second day of our stay, the building's air conditioning unit broke, and we were without A/C in withering heat for 2.5 days until it was fixed. We got no sleep 2 nights in a row. While not all hotel suites have ovens, this is the first time I have ever seen a pair of hot plates referred to as a stove. The fridge did not work, so all of our produce and milk spoiled. There was no coffee maker, tea kettle, or kitchen linen. The shower had mildew buildup in the bottom, and the water flashed randomly between hot and cold while you were in it.
Stayed 7 nights in Aug 2022

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, room comfort
Do not stay at this hotel
Do not stay at this hotel. The neighborhood is awful and the hotel is just not nice. I travel a lot for business so cleanliness of the room is my top priority. While the room was mostly clean, the bed was disgusting. I check all mattresses since I spend so many nights in hotels, and this was probably the worst I've seen. The hotel offered to change my room, but I didn't take that since they likely all have mattresses in such a horrible state. They did agree to not charge me but I had to take a taxi to a decent hotel which was a huge hassle.
Stayed 1 night in Jul 2022

10/10 Excellent

Lissette

Liked: Cleanliness, amenities, property conditions & facilities
The hotel in beautiful and you can tell it's well kept and has a lot of history. The neighborhood around it was the opposite of that. It's a small townand 20 minute bus ride to Rome so it's easy to get around if you don't mind buses. Taxi would be to expensive. Breakfast is included and was delicious and fresh. Service provided fresh Cappuccino, definitely a plus! I recommend if you want a hotel with lots of history , big rooms and great marble countertops and jetted tub. Just have to transport by bus which is $1.50 each way.
Stayed 4 nights in Jun 2022

10/10 Excellent

Ari, Coatbridge

Liked: Cleanliness, amenities, property conditions & facilities
Great property with amazing staff. They are all so lovely, helpfull and friendly.
Stayed 2 nights in May 2022

10/10 Excellent

Bernard

Liked: Cleanliness, room comfort
The best hotel so far.
An excellent hotel in every sense, the rooms are large with good A/C, the breakfast was good, the rooms are exceptionally clean and excellent value for money, highly recommend.
Stayed 2 nights in May 2022

10/10 Excellent

Holger

Liked: Cleanliness
Muy bueno Gracias
Stayed 4 nights in May 2022

10/10 Excellent

antony Alan

Business traveller
Liked: Cleanliness, room comfort
Fantastic Hotel
Fantastic service and staff!! Fantastic breakfast
Stayed 3 nights in Jan 2022
Response from Arcom Palace Hotel on 1 Feb 2022
Gentile Ospite, grazie per la sua cortese recensione, e dei complimenti soprattutto rivolti allo staff con il quale sarò lieto di condividere la sua soddisfazione. Sperando di averla di nuovo come gradito e prezioso ospite le invio i più cordiali saluti.

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, room comfort
Museum style part-hotel
I absolutely recommend this hotel. This hotel look like a museum, filled with art on the walls and on furniture. I loved the furniture. Comfortable, clean. Nice bathroom.
Stayed 4 nights in Feb 2021

10/10 Excellent

antony

Business traveller
Liked: Cleanliness, room comfort
Lovely hotel very good parking
Very friendly service with a very good English lovely rooms apartments good breakfast
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value Hotel
Hotel was really great, great rooms and service
Stayed 1 night in Oct 2019

10/10 Excellent

antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this Hotel
I love this hotel fantastic room and good restaurant around the corner. The side of hotel. Good breakfast . Good for Beach. And MG outlets. Shopping!!
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Pomezia. The rooms (actually small apartments) are very spacious and have all things one can need. The employees are very friendly and helpful. We were welcomed with a free welcome drink. There is a free garage for the car and the breakfast was good. Unfortunately the wifi signal was very low in my room.
Stayed 1 night in Oct 2018

6/10 Okay

Bill

Liked: Cleanliness, staff & service
Small hotel, interesting decor located in an industrial area. 5min walk to a supermarket.
Stayed 3 nights in Sep 2018

8/10 Good

Kimberleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is nothing in Pomezia
Stayed 3 nights in Sep 2018

10/10 Excellent

Paul, Wolcott CT.

Liked: Cleanliness, staff & service, room comfort
Desk person gave us a great recommendation for dinner on the beach near Pomezia!!!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff
We stayed at this place for 3 nigjts and we definetly recommand it. It is a little far frim city center and airport but safty of the location is worth it. Amazing staff who make you feel like you are at home. Breakfast is very nice. If i ever decide to go back to Rome i would stay at the same place.
Stayed 3 nights in Jun 2018

6/10 Okay

Ran

Liked: Staff & service
Stayed 1 night in May 2018

10/10 Excellent

ricky, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
Spacious apartment, nice crew and very cool place.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice place to stay
very nice room and very nice stuff

10/10 Excellent

Toju, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel apartment was really lovely. Staff were nice and friendly. Nice location. There wasn't a good range of breakfast items though, that was the the only downside. Still highly recommended!

10/10 Excellent

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Personale all’accoglienza eccellente, in particolare il signor Stefano molto gentile,simpatico e professionale,l’hotel ben curato,ampie le camere,buona la colazione non manca nulla,ottima pulizia.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, room comfort
One month business trip. Comfortable and practical room. Ok kitchen, but no water boiler which is not typical for hotels. Other than that no complaints. Staff very friendly.
Stayed 28 nights in Dec 2023

8/10 Good

hanane

Travelled with family
Liked: Cleanliness, room comfort
Convenable Bon rapport qualité prix Seul bémol petit déjeuner bof bof
Stayed 3 nights in Oct 2023

6/10 Okay

Timur

Wir hatten leider Rost in den Leitungen daher Zähne putzen nur aus der Flasche. Die Betten waren bequem. Das Frühstück war ok. Also mit 4 Sternen hat das Hotel nichts zu tun meiner Meinung nach. Zwischen 2 und 3. wir waren 1 Tag als zwischen Station dort als Familie.
Stayed 1 night in Aug 2023

10/10 Excellent

Elisabetta

Liked: Cleanliness, property conditions & facilities
Struttura e stanza molto belle in vicinanza di supermercati, staff gentile e disponibile, molto comodo il servizo di reception 24h
Stayed 1 night in Aug 2023

8/10 Good

Deborah

Stayed 1 night in Jun 2023

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Freundliches Personal, geräumiges Apartment mit historischen Möbeln. Die Lage im Industriegebiet war nicht so gut. Pomezias Hauptstraße kann aber in 10 Minuten zu Fuß erreicht werfen.
Stayed 5 nights in Jun 2023

10/10 Excellent

Rambaldelli

Stayed 2 nights in Jun 2023

10/10 Excellent

Davide

Liked: Cleanliness, amenities, property conditions & facilities
Personale molto cordiale e sensibile. molto molto ben organizzati. Nel complesso costituito da appartamenti spaziosi. eccellente rapporto QUALITA'/PREZZO.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Large apartment-like rooms
Apartment like large rooms with its on style/decor that are suitable for one or a few night in Rome’s suburbs. Little hard to find (located behind some houses in what seems to be an industry area). Otherwise it offers what’s needed when it comes to sleep and breakfast.
Stayed 1 night in Jun 2023

8/10 Good

Mikio

Stayed 2 nights in May 2023

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

8/10 Good

Gianluca

Travelled with family
Liked: Cleanliness, room comfort
buono
soggiornato im quadrupla, c era un letto matrimoniale uno in divano e un 4 lettino basso un po scomodo...da migliorare sitemazione per i letti, solo il matrimoniale era predisposto con piumino.
Stayed 1 night in Apr 2023

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sempre piacevole soggiornare presso questa struttura. Non manca di nulla
Stayed 1 night in Apr 2023

10/10 Excellent

Kristján

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023