Hotel Keluarga di Rockport

"Habitación medio limpia, personal le falta amabilidad y atención la habitación 205 empezó a gotear desde el foco del baño y se escuchaba que era cuando le jalaban al baño de arriba cuando goteaba lo que lo mas seguro es que era agua sucia. Se lo comuniqué a recepción y solo me dijeron “ enviaremos a alguien”. Yo esperaba cambio de habitación pero no sucedió Salimos y al regresar pregunté si habían enviado a alguien a solucionar la gotera, como habían hecho cambio de turno en recepción era otra...

"The carpet was nasty, the rooms were just ok cleaned but I think this is what you get being an ocean front property."

"Staff member was very welcoming. I asked if i could see the room. The only thing i was not happy i had to park my car on the other side of my room due to all the oil workers!"

"Everything was great!"

"Wifi was down for our half of the hotel. Our door was poorly repaired before we got there, and then the key card reader failed, they had to get a master key which then got stuck and took about an hour for someone to remove it. Room was ok, but notnsuper clean, comfortable. Would not recommend unless you have no other options."

"When we arrived we asked a lot of questions about the location, the surrounding things to do and how does the ferry work etc…! He way very helpful and informative. Great personality and very quick at his job!! 10 PLUS!!!"

"Toilet Seat Was Completely Lose. I Almost Slid Off And Fell. The TV Remote Battery Cover Was Broken; Batteries Kept Falling Out. Had To Go To The Front Desk To Ask For Toliet Paper."