Exterior

Reviews of Y Motels Rockhampton

3.5 out of 5
Y Motels Rockhampton
78 Fitzroy Street, Rockhampton, QLD

Reviews

7.4

Good

Rating 10 - Excellent. 109 out of 489 reviews" "
Rating 8 - Good. 214 out of 489 reviews" "
Rating 6 - Okay. 100 out of 489 reviews" "
Rating 4 - Poor. 41 out of 489 reviews" "
Rating 2 - Terrible. 25 out of 489 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martina

Very tidy and safe with gated entry
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best motel for the price I've EVER stayed at.. the manager to the cleaning staff are amazing. Room was spotless and I cannot give enough stars... I'll definitely only ever stay here if and when in Rocky again...
Stayed 7 nights in Feb 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. A short walk to the river
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and good location to all i required
Stayed 1 night in Dec 2023

10/10 Excellent

Yvonne

Stayed 1 night in Nov 2023

6/10 Okay

Jane

Stayed 6 nights in Oct 2023

6/10 Okay

Darren

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I think the photos are very unrepresentative of how the rooms really looks as our room was quite old. For a one night stop it was fine but they need to update the photos to better represent what it really looks like
Stayed 1 night in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, well equipped and comfortable. Great value!
Stayed 1 night in Aug 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was quite noisy but otherwise ok
Stayed 2 nights in Aug 2023

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ann and Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great stay. Location was excellent, bed was comfortable and car security was great.
Stayed 1 night in Aug 2023

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Many fittings broken.
Stayed 1 night in Aug 2023

8/10 Good

Joanne

Travelled with family and small children
Liked: Staff & service
We didnt like the beds. Very uncomfortable has sore back. It was just an average motel nothing fancy abd we booked last minute
Stayed 1 night in Jul 2023

10/10 Excellent

Atilaite

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy small property
Stayed 1 night in Jul 2023

10/10 Excellent

Atilaite

Liked: Cleanliness, staff & service, property conditions & facilities
Neat n convenient
Stayed 1 night in Jun 2023

10/10 Excellent

Atilaite

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and clean room
Stayed 1 night in Jun 2023

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
good stay.
Stayed 1 night in May 2023

2/10 Terrible

Donna

Disliked: Staff & service, property conditions & facilities
Leaking shower head which kept us up, had to put a towel in the shower to reduce noise, dirty cups.I had to wash to make a coffee, fridge was not plugged in and we had food in it for hours before realising so had to throw out, sheets didnt fit on the bed.. Checkin finishes at 7pm not 8pm as stated in Booking.. Would not recommend and will be asking for a refund!!
Stayed 1 night in May 2023

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and close to everything we went to
Stayed 2 nights in May 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Apr 2023

4/10 Poor

Brian, Amersham

Travelled with partner
Disliked: Amenities, property conditions & facilities
Claims to be quiet but was traffic noise all night. Secure parking compound but outer glass door to property was accessible from street and had clearly been broken and not clear how safe the lock was
Stayed 1 night in Apr 2023

8/10 Good

Byron

Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Robin

Stayed 1 night in Jan 2023

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

6/10 Okay

Kelly-Anne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location, friendly staff, however the bathroom was full of mould on the ceiling, which you could smell.
Stayed 1 night in Sep 2022

4/10 Poor

Helen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Andrew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed there for 2 nights mold in bathroom, booked room with a spa and spa bath didn’t even work
Stayed 2 nights in Sep 2022

4/10 Poor

gillian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shabby. Huge bolt holes in walls. Weirdest floor treatment I’ve seen-kind of like a bowling ball… where furniture has been moved paint is different colour and then a dead mouse floating around pool….difficult when he hit to the filter….
Stayed 1 night in Aug 2022

6/10 Okay

Ty

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2022

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was threatened with violence by the Indian manager and he’s fist raised after I questioned why my booking was canceled after I arrived at 5 pm even after I booked stating I was paying on arrival and I said I was on a plane and that’s why I did not answer a call and also that it has a check in available up to 10 pm at night I WILL NEVER STAY THERE AGAIN
Stayed 4 nights in May 2022

8/10 Good

Eve

Travelled with family
Liked: Staff & service, property conditions & facilities
Great crusty service. Very welcoming. Price was excellent
Stayed 2 nights in May 2022

8/10 Good

Giuseppe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They never had tissues
Stayed 1 night in Apr 2022

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Ian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Last minute booking. Good price, easy location close to various takeaway options.
Stayed 1 night in Jan 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

STEVEN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the dirty soiled bandages in the shower and also under the bed to be a higlight of my stay, it far surpassed the disgusting,tired,sagging mattress. Having never turned the tv on I contented myself with watching the shelf it sat on, sink faster than the Rockhampton sun. I rang to leave a complaint but it was never replied to. Truly hideous experience. I suggest the local park under newspapers would pe preferable
Stayed 1 night in Oct 2021

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Joseph Rudolph

Travelled with family
Liked: Cleanliness, staff & service
Room felt abit old. Needs a makeover
Stayed 1 night in Sep 2021

8/10 Good

Peter, Boondall

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, but when you stay 3 days you could expect a change of towels etc. If you are looking for a place to sleep, the bed was excellent, the location is very good but it is a bit tired overall, but was full every night
Stayed 3 nights in Sep 2021

2/10 Terrible

Gert

Disliked: Staff & service
Noisy all hours throughout the night I’m assuming illegal activities were in progress
Stayed 3 nights in Sep 2021

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking undercover
Stayed 1 night in Sep 2021

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Merle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 3 nights in Sep 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented
Stayed 1 night in Sep 2021

6/10 Okay

Regina

Very quiet, comfortable bed. Room was adequate but the spa tub did not work (staff had no idea about the tub) and obviously wasn't wired in any more. Needed a thorough clean in all the small places to remove black mould
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a nice size.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The fridge was noisy so turned it off in the night, the room needs some upgrading and if you have a room on the roadside the traffic is noisy. The room was consistent with previous reviews,
Stayed 1 night in Jul 2021

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a comfortable stay
This motel had everything that we wanted. It was also very well situated, being close to all shops etc. The main reason for our stay was to attend eye surgery at the Hillcrest Hospital. The Fitzroy Motel was ideally for this purpose. The staff were very helpful with directions etc.
Stayed 4 nights in May 2021