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Reviews of Hotel Weston RFD

2.5 out of 5
Hotel Weston RFD
3909 11th St, Rockford, IL

Reviews

5.8
Rating 10 - Excellent. 16 out of 77 reviews" "
Rating 8 - Good. 12 out of 77 reviews" "
Rating 6 - Okay. 16 out of 77 reviews" "
Rating 4 - Poor. 8 out of 77 reviews" "
Rating 2 - Terrible. 25 out of 77 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Lorena

Disliked: Property conditions & facilities
Chemicals they used to cleaned the room was stinky when I entered the room. Everything old. Sheet cover with holes. The smell made me throw up every time I ate.
Stayed 2 nights in Mar 2024

6/10 Okay

Phillip M

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great but other customers were very noisy
Stayed 1 night in Mar 2024

10/10 Excellent

Magdalena

Stayed 4 nights in Feb 2024

6/10 Okay

Courtknee

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Dahje

Stayed 1 night in Jan 2024

6/10 Okay

Amy

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Tom

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Absolutely horrible
D.room was by the door all I heard was people going in and out all night long, refrigerator leaks all over the floor and when I told front desk they didn't even offer a discount or a free night ridiculous
Stayed 1 night in Jan 2024

6/10 Okay

Deandre

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Eric

Stayed 1 night in Jan 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Esaa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Esaa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

William

Stayed 1 night in Dec 2023

6/10 Okay

Andrea

Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Older motel but the owners have made improvements. I liked the price at $57/night
Stayed 1 night in Dec 2023
Response from Selva on 6 Dec 2023
Thanks a lot for the review - we look forward to hosting you again soon!

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and i am a loyal customer
Stayed 1 night in Nov 2023
Response from Selva on 28 Nov 2023
Thanks a lot for the review!

6/10 Okay

Patricia

Travelled with family
The room was marked as no smoking yet it smelled like somebody had smoked in there a long time ago. There was no drain cover for the bathtub drain so no way to take a bath. Personal preference the beds are very firm and very uncomfortable. On the good side the check-in and check out was very good because the people are very friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sylvain

Stayed 1 night in Nov 2023

2/10 Terrible

Alonzo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Loud tenants, dirty, half lights worked , no furniture in room. Curtains don’t close all the way. Just felt unsafe
Stayed 2 nights in Nov 2023

2/10 Terrible

Jason

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff at the desk were friendly but honestly this was the worst hotel experience I’ve had ever. We were so exhausted we didn’t pay too close attention to things at first but kept noticing more and more. I’m glad it was only one night, we couldn’t have stayed in that place for a second. The room should have been blocked off as unrentable. There were drywall patches that needed painting, broken outlet covers, the toilet set was so lose it was ready to fall off, the countertop had toenail clippings on it sitting right next to the sink, the tub had so much dust in it that it looked like someone emptied their dust pan in it after sweeping and left it. The ONLY thing that was clean and made was the beds!!! On top of all that, the walls did NOTHING to block out sound so the hallway and the room next to us could be heard quite clearly and they were long term tenants that apparently didn’t sleep people were coming and going all night (ALL NIGHT from 10 pm to 6 am) the loud talking never stopped. We even had some tweeker knocking on our door at 1:24 am and when I answered he apologized and said wrong door. The hallway smelled VERY strongly of pot and this is supposed to be a non smoking hotel. When I booked the reviews looked great but don’t trust them! I know you get what you pay for and this was a cheap place to book but I couldn’t believe a place could be THAT bad. The ‘good’ reviews have to be from the owner, no one would give this crap hole a good review!
Stayed 1 night in Nov 2023

8/10 Good

Cristian

Travelled with family
Liked: Staff & service
The outlets on the side of the beds don’t work.
Stayed 1 night in Oct 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and patient
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so Great
Dead bugs on the floor. No alarm clock in the room, no fridge either. Bed was mildly uncomfortable, and the bathtub had a gaping hole in it. No garbage can.
Stayed 1 night in Oct 2023

2/10 Terrible

Meirene

Stayed 1 night in Oct 2023

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Sep 2023

2/10 Terrible

isaac

Disliked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
No apartment? Stay here.
If you need a backup plan for your home, this is a good value.
Stayed 6 nights in Sep 2023

2/10 Terrible

JOHN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Deadbolt not working. Back sliding door was wide open when we checked in.
Stayed 1 night in Aug 2023

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Adam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
its ok
Stayed 1 night in Aug 2023

4/10 Poor

Tim

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The ceiling paint in the bathroom was peeling off, the mattress was concrete hard; no USB connections anywhere in the room. We got exactly what we paid for, a CHEAP room.
Stayed 1 night in Aug 2023

4/10 Poor

Rommy Constance

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's dirty
Stayed 1 night in Aug 2023

4/10 Poor

Rabindra

Stayed 1 night in Jul 2023

8/10 Good

Jeffery

Stayed 1 night in Jul 2023

4/10 Poor

Jason

Stayed 1 night in Jul 2023

2/10 Terrible

Wilbur

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was cool. But the sheets on the bed was nasty and the towels in the bathroom.
Stayed 1 night in May 2023
Response from Vikki on 14 Jun 2023
We are very sorry to hear that you didn't have a great experience in our motel. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

2/10 Terrible

Richard

Liked: Staff & service
Stayed 2 nights in May 2023
Response from Vikki on 14 Jun 2023
We are very sorry for any inconvenience causes. Please accept our apologies and we would like to know more about your stay in our motel. We have taken your feedback on board, and we strive to make improvements accordingly.

2/10 Terrible

Harvey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The place was nasty with bugs I tried to call you all and u would not help me switch hotels so for that I think your service is horrible also
Stayed 1 night in Mar 2023

6/10 Okay

Kim

Stayed 3 nights in Feb 2023
Response from Vikki on 16 Feb 2023
Dear Kim, Thank you for your positive review. We do appreciated it.

8/10 Good

Kim

Stayed 1 night in Jan 2023
Response from Vikki on 3 Feb 2023
Dear Kim,Thank you for your positive review. We do appreciated it.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible.
They first gave us a room completely dirty with the bed not made, pizza boxes all over. Then they proceed to give us another room dirty as well with dead bugs on the floor and the manager refused to see us to talk.
Stayed 1 night in Nov 2022
Response from Vikki on 6 Dec 2022
Dear Guest, We are very sorry to hear that you didn't have a great experience in our motel.Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Good

Briget

Stayed 1 night in Nov 2022

2/10 Terrible

Joseph

Stayed 4 nights in Nov 2022

2/10 Terrible

Joseph

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for about a week and within the first few days we found roaches. We notified the front desk and they came to the room to see for themselves. Told us they don't have an infestation but would come back and spray. They never showed up so we did not extend or stay like we planned. Roughly 3 weeks later we gave it another shot and the bugs were 10× worse instead of only seeing a couple we saw over 20 within the 1st 2 days. After we notified the front desk they had an employee come verify and she said yes she saw them too so we asked what they were going to do and they told me there was nothing they could do until the morning that I need to stay in that room still. No discount offered, no no room offered nothing. Until I started recording the guy and said to repeat what he said for me so I can get it on recording. After that they gave me a new room and we checked out the next morning.
Stayed 8 nights in Oct 2022
Response from Vikki on 6 Dec 2022
Dear Joseph,We are very sorry to hear that you didn't have a great experience in our motel. We trying our best you fulfil guest needs and making sure your stay with our motel great and satisfied. Our mission to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2022
Response from Vikki on 6 Dec 2022
Dear Donna, Thank you for your kind feedback. We are sorry to hear that you didn't have a great experience in our motel. Please accept our sincerely apologies. We will strive to make improvements accrodingly.

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
It was good stay but there is no any coffee available.
Stayed 1 night in Oct 2022
Response from Vikki on 6 Dec 2022
Dear Guest, Thank you for your kind feedback. We are really sorry for any inconvenience causes. Please accept our apologies.

8/10 Good

Shantez

Liked: Staff & service
Disliked: Property conditions & facilities
👎👎👎👎👎
First room I got, sliding door was wide open, lights didn’t work, trash in bin, filthy towels on floor. Sketchy place but for the price I paid I guess that’s what I got.
Stayed 1 night in Oct 2022
Response from General Manager on 9 Oct 2022
Dear Shantez, we appreciate you taking the time to leave your review and are happy if you liked various aspects of your stay. However, we are sorry if we were not at our best. After reading the details of your experience, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. We hope to have another opportunity to welcome you back soon.

6/10 Okay

LaChanae

Business traveller
Didn’t have a refrigerator for the first day in a half, and it smells a little moldy.
Stayed 3 nights in Aug 2022
Response from Vikki on 1 Sept 2022
Thank you for your kind review. We're sorry for any inconvenience cause. Please accept our sincerely apologies for that.