Iron/ironing board, free WiFi, bed sheets
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Reviews of Econo Lodge

2 out of 5
Econo Lodge
7712 Potawatomi Trail, Rockford, IL

Reviews

8.4

Very good

Rating 10 - Excellent. 206 out of 418 reviews" "
Rating 8 - Good. 128 out of 418 reviews" "
Rating 6 - Okay. 39 out of 418 reviews" "
Rating 4 - Poor. 15 out of 418 reviews" "
Rating 2 - Terrible. 30 out of 418 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Derrick

Deposit cost more than the room and also deposit should be included in the rate price
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Derrick,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Denise,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Ronald

Travelled with partner
Liked: Amenities
Good stay
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Ronald,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed one night. Pet friendly at minimal cost. Less than 100 dollars.
Stayed 1 night in May 2024
Response from General Manager on 18 May 2024
Dear Helen,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Good

Helene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated and convenient location, this hotel is very clean The employees are friendly. The breakfast was good but missed protein.
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Helene,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Kathleen

Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Kathleen,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in May 2024
Response from General Manager on 11 May 2024
Dear April,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay there was very enjoyable
Stayed 3 nights in Apr 2024
Response from General Manager on 7 May 2024
Dear Bill,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Culver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very hospitable. The place was very clean.
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Dear Culver,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

John

Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear John,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Galin

Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Dear Galin,Thank you for choosing us at Econo Lodge during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Juxhin

Stayed 1 night in Apr 2024
Response from General Manager on 23 May 2024
Dear Juxhin,Thank you for choosing us at Econo Lodge during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was very pleasant. Would definitely stay again. Room was clean, facility was neat, and front desk employee was nice. A few complains would be we didn't receive enough towels for our family. The complimentary shampoo was used and not replaced. The pillows were too big. But, for the price it was a great experience.
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Karen,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Leroy,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Brittany,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean and quiet
Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Dear April,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Thorcrom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, will definitely be back!
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Thorcrom,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms and very clean
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Darryl,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very clean facility. Cant go wrong for the money, very budget friendly. I did not make in in time for the continental breakfast. But the coffee was very good. If im ever this way again. This is where im staying. Thank you.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Shannon,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Oscar,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Annelise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and clearly upgraded. Property well kept and staff very friendly and helpful. Breakfast was to be expected but good if your looking for toast, creal, waffles, fruit, etc. Room had been updated and painted recently. One of the nicer Econolodges we have stayed at. Felt safe and parking and halways were well lit!
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Annelise,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Naimixa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Naimixa,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Dear Christopher,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 19 Apr 2024
Dear Jackeline,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Steven,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hard trying to figure out how to get to elevator on 3rd floor.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Sherri,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost, amenities
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Janice,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

James

Stayed 2 nights in Apr 2024
Response from General Manager on 3 May 2024
Dear James,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Marylou g.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to spend a night when traveling through. The only drawback is that the doors to the room enter to the outdoors. We had nice weather, so not an issue, as there were warnings about slippery when wet or icy. The carts to move baggage were VERY noisy outside the room due to the walkway. Otherwise, it was VERY quiet & great sleeping. King size bed was great. Fridge & microwave, iron & board, & hairblower. Breakfast was good with apples, waffles, 3 cereal choices, mini muffins, mini bagels, danish, bread for toasting, coffee, apple & orange juice. Very clean place. Easy to find, right off freeway.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Marylou,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Steven

Liked: Staff & service
The property was clean and comfortable but got up in the middle of the night to pee and there were a million ants in the sink. In all fairness, this time of year and we poured a soda down the drain before bed. Told the desk about it and she just said…. Yep, it’s that time of year.
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Steven,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Jay

Liked: Cleanliness, staff & service
A fantastic room for the price.
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Jay,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Valerie, Stoney Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person who checked us in even called us to make sure everything was good, met our expectations, and asked if we needed anything.
Stayed 1 night in Mar 2024
Response from General Manager on 30 Mar 2024
Dear Valerie,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

nnoko Macbelns

Liked: Cleanliness, staff & service, property conditions & facilities
One if the best affordable hotel i used. Their furniture is descent, bathroom clean, sheets and towels like new. Also its very accessible. Hopefully i will like to spend a night there again
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Nnoko,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

Mike

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 25 Mar 2024
Dear Mike,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on 20 Mar 2024
Dear Jennifer,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but comfortable, they provided everything we needed for a overnight stay. The breakfast was plenty. If I was passing through the area again, I would stay here.
Stayed 1 night in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Pam,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Melissa,Thank you for choosing us at Econo Lodge during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Michelle

Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Michelle,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Mike

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully remodeled. Great stay!
Stayed 1 night in Mar 2024
Response from General Manager on 13 Mar 2024
Dear Mike,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Heather

Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Heather,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities
Cute room and cleaned.
Stayed 2 nights in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Lorena,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Rebecca,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Lorena

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from General Manager on 2 Mar 2024
Dear Lorena,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and rooms are nice and clean
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear April,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 23 Feb 2024
Dear Wayne,We are delighted that you decided to stay with us at Econo Lodge during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on 14 Feb 2024
Dear Lorena,It was great to have you staying with us at Econo Lodge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
I like it here it’s cleaned affordable .
Stayed 2 nights in Feb 2024
Response from General Manager on 6 Feb 2024
Dear Lorena,We loved having you stay with us at Econo Lodge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

William

Business traveller
Staying at the EconoLodge in Rockford, Illinois, turned out to be a surprisingly good call. Right from the jump, the cleanliness of the place hit me — a clear sign the staff isn’t just phoning it in but actually gives a damn about the vibe they’re putting out there. And get this — even though it’s snuggled up next to the highway, the place was as quiet as a secret. The constant buzz of cars and trucks? Barely a whisper, making sure my nights were nothing short of blissfully silent. The room? It had everything you’d need to shake off the dust of the road and crash hard. The peace and quiet were top-notch, giving me all the space I needed to kick back and let the day’s chaos fade away. This EconoLodge is like hitting the sweet spot where you don’t have to blow your budget to get a slice of comfort, making it a no-brainer for anyone rolling through Rockford looking for a decent spot to drop anchor without emptying their pockets. I’d tell anyone hitting up Rockford to give this place a look. Whether you’re just passing through or here to dig into what the area’s got going on, the EconoLodge is your go-to for a clean, quiet spot to recharge those batteries.
Stayed 1 night in Feb 2024
Response from General Manager on 3 Feb 2024
Dear William,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
The customer service was fabulous- very friendly front-desk staff upon check-in and check-out. VERY clean! I would definitely recommend to stay here!
Stayed 1 night in Jan 2024
Response from General Manager on 3 Feb 2024
Dear Heather,Thank you for staying with us at Econo Lodge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
They did not shovel any walkways. Had to walk through about 2 inches of snow up the stairs to get to our rooms. Also, the sidewalks by the doors to the rooms were covered in ice.
Stayed 2 nights in Jan 2024
Response from General Manager on 27 Jan 2024
Dear Jessica,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager