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Relax Inn

2.0 star property
Travelers find lakeside relaxation and local insights from the 24-hour front desk staff who help create memorable experiences at this welcoming property.

Choose dates to view prices

Located near Lake Ontario, Relax Inn provides travelers with essential comforts including in-room WiFi and complimentary self parking. The 24-hour front desk is staffed with knowledgeable team members ready to enhance guests' stays with personalized assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk
The current price is RM285
RM325 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Desk, free WiFi, bed sheets

Suite, 1 Queen Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Desk, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Kitchen

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds, 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Studio, 2 Queen Beds, Kitchen

Desk, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Desk, free WiFi, bed sheets

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Webster is home to Relax Inn. Main Street Armory and George Eastman Museum are local landmarks, and travellers looking to shop may want to visit Towne Center at Webster and Park Avenue. Strong and West Herr Performing Arts Center are also worth visiting. Discover the area's water adventures with nearby kayaking, or enjoy the great outdoors with hiking/biking trails. Visit our Webster travel guide
View more Motels in Rochester
Map
2125 Empire Blvd., Webster, NY, 14580

What's nearby

  • Strong
    Strong
    14 min drive - 18.6 km
  • Rush Rhees Library in University of Rochester, New York State, USA
    University of Rochester
    18 min drive - 24.4 km
  • Bowlero Rochester
    11 min walk - 1.0 km
  • Strong Memorial Hospital
    18 min drive - 24.4 km
  • Rochester Institute of Technology
    23 min drive - 32.6 km

Getting around

  • Rochester Station
    15 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    19 min drive

Restaurants

  • McDonald's
    13 min walk
  • Chipotle
    15 min walk
  • Dunkin'
    4 min walk
  • Charlie's Restaurant
    15 min walk
  • Starbucks
    12 min walk

About this property

Relax Inn

Property highlights
Relax Inn provides everything that you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A vending machine, tour/ticket information and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Relax Inn boast perks, such as air conditioning, in addition to amenities, such as free WiFi and room service.
Other amenities include:
  • Heating and fans
  • Bathrooms with shower/bath combinations and shampoo
  • 50-inch Smart TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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  • Free Wi-Fi
  • Air-conditioning
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The price is RM246
RM280 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • No lift

More

  • 1 floor
  • 2 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 3 September and 4 September.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts

Property is also known as

Hi-Way Rest
Hi-Way Rest Motel
Hi-Way Rest Motel Webster
Hi-Way Rest Webster
Relax Inn Webster
Relax Webster
Relax Inn Motel
Relax Inn Webster
Relax Inn Motel Webster

Frequently asked questions

Is Relax Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Relax Inn?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Relax Inn on 1 Apr 2026 start from RM285, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Relax Inn?

Self-parking is free at this property.

What time is check-in at Relax Inn?

Check-in start time: 2 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Relax Inn?

Checkout is at 11 AM.

Where is Relax Inn located?

Situated in Webster, this motel is 0.7 mi (1.1 km) from Bowlero Rochester and 2.9 mi (4.6 km) from Towne Center at Webster. Lake Ontario and Webster Park are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Relax Inn Reviews

7.2

Good

7.2

Cleanliness

7.6

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 90 out of 347 reviews
Rating 8 - Good. 116 out of 347 reviews
Rating 6 - Okay. 73 out of 347 reviews
Rating 4 - Poor. 41 out of 347 reviews
Rating 2 - Terrible. 27 out of 347 reviews

Reviews

Verified

4/10 Poor

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Walls were paper thin. Took was cramped. Noisy neighbors, could hear everything including pigeons cooing. Only one exta pillow available. What a dive! Lol
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ranaie

Liked: Cleanliness, property conditions & facilities
It was a cute little place. Reminded me of the little road side motels my parents took us to on road trips.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump!!!

The person greeting me was pleasant. That was the end of it. Hotel.com and any other site listing this place should be charged with fraud. This place is a dump. Take a look at the Photos. I actually thought I had selected an Extended Stay but didn’t notice that I got this place instead. It was rated asa 3star motel but is a zero star. Everything was dirty and worn out. The blanket had cigarette burns. The stove top was filthy. The refrigerator was broken inside and dented. The couch was decrepit and stained. The sink and tub were stained. The reviews list stated it was “pleasant” and rated it 6.2 but when I dug further after I realized I had been taken, there were plenty of negative accurate reviews that initially did not show up.
Stained and decrepit
Check the lighti
Seat slid around
Stained
Stayed 1 night in Sep 2025
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
good budget motel
Stayed 1 night in Jul 2025
Verified

8/10 Good

Richard

Liked: Cleanliness
Was ok but could have been a little bit better
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Good nights sleep
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Joanne

Disliked: Staff & service, property conditions & facilities
They were working in the room next door. Our room smelled like paint fumes for hours and the banged around late into the evening making it difficult to get any rest.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
stay was ok rooms small no extras ok for the price
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Barbara

Disliked: Cleanliness
The towels were really grungy looking. They obviously haven't been bleached since they were acquired. Bathroom sink seemed clean but the mirror above it was really filthy. The heat/cool unit in the room was very loud so I shut it off at night, but the room next door left theirs on all night and the noise was worse than mine, making it difficult to sleep. But the bed was comfortable and sheets were clean. Except for the heat/cool units, the motel was very quiet.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
This is a get what you pay for type of place. If you want the fancy modern hotel experience, this is not it. But if you want a cheap place to stay the Relax Inn is just that. The room was very small but functional for myself. The walls are terribly thin!! The first night I heard the entire phone conversation from my neighbor including the person on the other line! The staff at the motel was very pleasant and he reserved a close by parking place for me each night due to the fact I had a handicap placard.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and keeps the place very cleann
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
It’s obviously an older property that could do with a lot of updating (especially needs new carpeting) but the staff was nice, we had a full kitchen, heat worked well (temps were in the teens when we stayed), and the bed was comfortable. It’s a mom and pop place and it’s not fancy but it served the purpose and the price was right.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Staff & service
Disliked: Amenities
Very cheap rooms
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Nathan P.

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean and reasonably priced room.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities
Needed an inexpensive bed for the night. This place was clean and convenient. Met our needs, but the walls are thin and our room was pretty small. All I all, fit the bill for a quick stay.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jeremy

Cheap and a nice place if you get the nice rooms
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new rooms are very clean and fancy I would recommend booking one of the new rooms and I think you'll like it
Stayed 1 night in Nov 2024
Verified

8/10 Good

JANET

Liked: Staff & service, amenities, property conditions & facilities
It was mostly pretty quiet, I had everything I needed. I think the bath or carpet could have been cleaner, though it looked clean ( I get athlete's foot when either is not cleaned well.)
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities

Small room with basic amenities, good service

As some other travelers noted, accommodations at Relax Inn are spartan but clean. I had to attend a family funeral on short notice, so $100/night for a 2-night stay worked for me. Other local hotels were fully booked and twice the price. Parking at the roadside motel was fine, with a fair amount of traffic coming by. It had a working mini-fridge, microwave, and tiny coffee maker. The newish flat screen tv and remote worked well. The small bathroom with pocket door had hot water, toilet, sink, and light-up vanity mirror. The queen bed was comfortable with clean but worn bedding. There was a small side table and an office chair In the opposite corner. No dresser, desk, or other furniture -- three hooks in the wall with a full-size mirror in the corner next to the tv. The room had recently been renovated, with laminate vinyl flooring. Space was pretty tight. The biggest positive was Sisi, the owner/manager. He was very responsive. He helped me on the phone re-book when accidentally booked wrong dates and was very nice when I checked in. The biggest negative was the very small room and potential noise levels. I was tucked into a small hallway, so had no view, which was ok because I didn't hear road noise. I could easily hear my neighbors when they went to and from their rooms. Luckily, they were generally considerate and were not up late.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Gary

Liked: Cleanliness
Was a fair price for the stay.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

David

Staff was excellent rooms are old but clean beds and pillows were excellent. Rooms had a musty off smell. Location was excellent.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities
Quiet and affordable
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness
The floor was dirty. The towels were stained.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Nice place.If you just want to lay your head down
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2024