Hotel Mesra Haiwan Kesayangan di Rochester

"We stayed for one night… Excellent location right off I 90… Even though we had a room next to the elevator our room was very quiet. Would recommend to other travelers passing through…"

"Very friendly staff, convenient location with easy access to a mall, highway and places to eat."

"Not impressed with reception when we arrived. We checked in on-line before arrival, which did not save us any time at all in getting our room key. No friendly welcome by staff. Given an accessible room for some reason. It was not requested nor was it required. No closet, no mirror in room, only in the bathroom. Traffic noise and guests stomping around in room above ours made for very little sleep. Easy off and on to highway, so very convenient for overnight stop on road trip. Close to numerous...

"I really wanted to leave a positive review since management refunded our spa fees, but the terrible conditions, lack of communication, and lack of care can't be ignored. Ignored Accessibility: A guest with me has knee issues and can't do stairs. I messaged the day before arrival to request a room change after realizing the suite was two stories. They ignored it, and at check-in, staff made zero effort to help. No Warnings: At check-in, we were blindsided that the outdoor pool was closed (a...

"Non smoking should be no smoking on premises..had to walk thru cloud of smoke at entrance And clean up the cigarette butts"

"Absolutely beautiful place. Slept amazing, bed and pillows were comfy. We will definitely be back when we are up to see our son at school."

"Very spacious rooms"

"It's well located near the Thruway and shopping, and reasonably priced for the amenities. The Wi-Fi login was excessively complicated."