Holiday Inn Rochester NY - Downtown, an IHG Hotel
3.0 star property

Comfortable riverfront hotel near Strong

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Holiday Inn Rochester NY - Downtown, an IHG Hotel

Photo gallery for Holiday Inn Rochester NY - Downtown, an IHG Hotel

Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
2 restaurants, breakfast served
Interior
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Holiday Inn Rochester NY - Downtown, an IHG Hotel

Reviews
6.6

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
70 State St, Rochester, NY, 14614
  • Popular LocationBlue Cross Arena4 min walk
  • Popular LocationRochester Riverside Convention Center5 min walk
  • Popular LocationStrong16 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)10 min drive
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Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 43 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Rochester

Holiday Inn Rochester NY - Downtown, an IHG Hotel is located in Downtown Rochester, a neighbourhood in Rochester, and is near the airport and on a river. Strong and Manhattan Square Park and Ice Rink are local attractions and those in the mood for shopping can visit Park Avenue and Village Gate. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Frontier Field.

What's nearby

  • Blue Cross Arena - 4 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Strong - 16 min walk
  • Eastman School of Music - 17 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 14 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • St Paul Proper - 9 min walk
  • Fifth Frame Brewing - 8 min walk
  • Red White & Brew - 3 min walk
  • Reynolds Arcade - 3 min walk
  • Galleria Pizza - 3 min walk

About this property

Holiday Inn Rochester NY - Downtown, an IHG Hotel

Hotel located in Downtown Rochester
Holiday Inn Rochester NY - Downtown, an IHG Hotel is located close to Strong, and provides laundry facilities, a bar and a gym. At the two on-site restaurants, enjoy breakfast, dinner, light fare and al fresco dining. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a TV in reception
  • Wedding services, meeting rooms and a lift
  • A vending machine, a computer station and multilingual staff
  • Guest reviews give good marks for the helpful staff
Room features
All 217 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends; USD 6–13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,024 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 6.00 to 13.95 per person
  • Covered self-parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

Is Holiday Inn Rochester NY - Downtown, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Self-parking is available for USD 5 per day.

What time is check-in at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Rochester NY - Downtown, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Rochester NY - Downtown, an IHG Hotel located?

Located in Downtown Rochester, this hotel is within 1 mi (2 km) of Genesee River and Strong. University of Rochester is 2.2 mi (3.6 km) away. Rochester Station is 14 minutes by foot.

Holiday Inn Rochester NY - Downtown, an IHG Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 227 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 138 out of 1002 reviews" "
Rating 2 - Terrible. 193 out of 1002 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Christie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was unsanitary.
Stayed 3 nights in Apr 2024

2/10 Terrible

Elsa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty place restroom smell like sewage plumbing not working carpet smelled dirty and old did not end up staying left instead
Stayed 2 nights in Apr 2024

6/10 Okay

Amara

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was as cold as it gets. They turned off the heat and didn’t even attempt to turn it on knowing how cold the weather was. I literally had to wear sweater to keep me warm while I go to bed.
Stayed 2 nights in Apr 2024

4/10 Poor

Jane

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is under construction yet prices did not reflect this at all. Open ceiling tiles, unmarked parking areas and construction materials everywhere made the late check in frustrating. Bathroom had no toilet paper holder and roll in shower which we didn’t need but certainly important for some, just not us, and showers made the whole bathroom floor wet. Staff was friendly but at one point in the night someone tried to open our door and enter our room. My son had left the knob latch unlocked by accident and they were pushing full force. Thankfully he had closed the door latches. Hotel did not feel safe.
Stayed 1 night in Apr 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I never leave reviews, period. I have traveled in third world countries and stayed in youth hostels. This was worse. The hotel is not just dirty, it's filthy. Floors are gross with dust and dirt all over them. There was a half empty wine bottle on the floor of our room. Our room had clean linens and was quiet. I throughly checked for bed bugs are couldn't find any, thank god. The staff were friendly. The rooms had paper room numbers taped to the walls. One elevator was out with a sold out hotel. Panhandlers were in the lobby in the evening. The hotel is in a not so great area. Gym is under construction which is not mentioned anywhere until you get there. The neighborhood is not safe to run or walk in alone. Under construction. We paid $450 a night to stay there for the eclipse. Unbelievable. DO NOT STAY HERE!!
Stayed 2 nights in Apr 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, one elevator and several restrooms out of order, room cards constantly demagnetizing, bathtub literally falling apart, seriously understaffed hotel. Wouldn’t recommend to anyone
Stayed 1 night in Apr 2024

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fantastic staff but horrible building. We had to switch rooms because our sink and toilet wouldn’t drain just to have the second room have the same problems.
Stayed 2 nights in Apr 2024

2/10 Terrible

Stephen

The staff did not refund my security deposit
Stayed 1 night in Mar 2024

4/10 Poor

Mozalin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
No contact with front desk. TV did not work.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Entire Hotel is going through renovations. Makes things very inconvenient, especially for the rate of $140 per night
Stayed 1 night in Mar 2024