Extended Stay America Rochester hotels

"Stayed many times and loved it. However, the fire alarm went off and water was down overnight 😒. "

"Great staff and assistance! Thank you "

"The overall experience was great. I was there with my wife and there a lot of men hanging around in the hallways and parking lot. My wife felt unsafe. If I had to leave, I told her to just stay in the room. On a sidenote, we checked out Sunday, it is now Friday and I have not yet received my $50 deposit. I would like this addressed and looked into. It should never take this long to be refunded. Now that's bad customer service. Please contact me w/ a resolution. "

"Desk Clerks all very nice."

"Great place to stay"

"The desk manager is not a good person , she had housekeeping go in my room for a remote "

"Check in was super easy and the guest services rep was so nice! Had questions about the parking and i asked if i could get a room with a good view and the view was great! I believe her name was Abigail, i hope i am correct. "

"The hotel was very convenient to wveything"