3 restaurants, breakfast served
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Reviews of Radisson Blu Hotel Riyadh

5 out of 5
Radisson Blu Hotel Riyadh
Al Mubarakiah Plaza, King Abdulaziz St., P.O. Box 18006, Riyadh

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 200 reviews" "
Rating 8 - Good. 81 out of 200 reviews" "
Rating 6 - Okay. 25 out of 200 reviews" "
Rating 4 - Poor. 12 out of 200 reviews" "
Rating 2 - Terrible. 10 out of 200 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. And food very good. Rooms clean. Area is bit run down around And in old Part of town
Stayed 3 nights in Mar 2024
Response from mm on 17 Mar 2024
Dear Sir, thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, . All colleagues make every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us. Once again, thank you for sharing your feedback for recommending our Hotel All team members and I, look forward to welcoming you back tin the near future. Sincere regards, Guest Relations Manager

8/10 Good

Walid

Stayed 6 nights in Feb 2024

10/10 Excellent

Alaa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the stay in the hotel and I will be happy to stay again
Stayed 1 night in Feb 2024
Response from magdy on 3 Mar 2024
Dear Alaa, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

2/10 Terrible

Mansour

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is terrible. Domnt know where to start.
Stayed 3 nights in Feb 2024
Response from MNM on 12 Feb 2024
Dear Mr. Mansour, Greetings from Radisson BLU Hotel, Riyadh!! Thank you again for bringing this to our attention and I do apologize for not having met your satisfaction level whilst visiting us at this time. be sure that your comment will be well noted , I hope that we will have the opportunity to restore your confidence in us We are looking forward to welcome you back in our hotel in near future. Thanks and best regards,Guest Relations Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Poor sleeping conditions
Woken by pneumatic drilling at about 5am, would not recommend
Stayed 1 night in Feb 2024
Response from MM on 12 Feb 2024
Dear sir, Greetings from Radisson BLU Hotel, Riyadh!! Thank you again for bringing this to our attention and I do apologize for not having met your satisfaction level whilst visiting us at this time. be sure that your comment will be well noted , I hope that we will have the opportunity to restore your confidence in us We are looking forward to welcome you back in our hotel in near future. Thanks and best regards,

6/10 Okay

mohammed

Interior design definitely needs to be replaced Lobby area no service
Stayed 3 nights in Jan 2024
Response from MM on 31 Jan 2024
thank you for your stay at Radisson blu hotel Riyadh

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jan 2024
Response from MM on 20 Jan 2024
thank you for your stay at Radisson blu hotel Riyadh

8/10 Good

Galal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good except the location,
Stayed 2 nights in Jan 2024
Response from MM on 20 Jan 2024
thank you for your stay at Radisson blu hotel Riyadh

6/10 Okay

mohammed

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MM on 14 Jan 2024
thank you for your stay at Radisson blu hotel Riyadh

8/10 Good

A&T

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
For 5* hotel needs a better management… you can only blame management instead of employees. If the management is right then everything else will be better
Stayed 4 nights in Jan 2024
Response from MM on 14 Jan 2024
Dear sir, Greetings from Radisson BLU Hotel, Riyadh!! Thank you again for bringing this to our attention and I do apologize for not having met your satisfaction level whilst visiting us at this time. be sure that your comment will be well noted , I hope that we will have the opportunity to restore your confidence in us We are looking forward to welcome you back in our hotel in near future. Thanks and best regards,

8/10 Good

FAHAD

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from MM on 14 Jan 2024
thank you for your stay at Radisson blu hotel Riyadh

10/10 Excellent

A&T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My vip upgrade wouldn’t happen if it wasn’t for Mr Salah(night manager). He was very hospitable. He should be promoted to higher rank. Thank you Mr Salah for making my family and I happy.
Stayed 3 nights in Dec 2023
Response from MM on 9 Jan 2024
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

4/10 Poor

Julian

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from magdy on 5 Jan 2024
thank you for your stay at Radisson blu hotel Riyadh

10/10 Excellent

BETTY

Business traveller
Liked: Cleanliness
Very good new experience
Stayed 2 nights in Dec 2023
Response from magdy on 10 Dec 2023
thank you for your stay at Radisson blu hotel Riyadh

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok business hotel
It's good business hotel. I didn't get a chance to look at facilities. Breakfast ok (omelettes were good , pastries were not flakey but tasted ok). Just be aware, I didn't get a taxi they were supposed to order for my travel to airport, so had to get uber instead. Thankfully I had 30 minutes to spare and wasn't in a hurry.
Stayed 3 nights in Nov 2023
Response from mgady on 29 Nov 2023
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and be sure all your comment will be share with concerned Department to immediately correction and hope to welcome you back to our hotel in the near future. Best regar

8/10 Good

Mohammad

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good
Overall was good but the bed not that cleaned. And the bathroom did not has towel.
Stayed 1 night in Jul 2023
Response from Magdy Mahmoud on 11 Jul 2023
Dear Sir, thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, . All colleagues make every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us. Once again, thank you for sharing your feedback for recommending our Hotel All team members and I, look forward to welcoming you back to your new "home away from home" in the near future. Sincere regards, Guest Relations Manager

8/10 Good

RICHARD LONSDALE

Stayed 3 nights in Jun 2023
Response from Magdy Mahmoud on 15 Jun 2023
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Magdy Mahmoud on 15 Jun 2023
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

10/10 Excellent

Khalid

Stayed 5 nights in May 2023
Response from Magdy Mahmoud on 15 Jun 2023
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great hotel for a few days business
A decent hotel with clean and fucntional rooms. Breakfast was a little basic and limited but maybe because it was Ramadan. Fantastic gym and great pool. Staff are very friendly and efficient.
Stayed 4 nights in Mar 2023
Response from Magdy Mahmoud on 13 Apr 2023
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

10/10 Excellent

Faez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Magdy Mahmoud on 13 Apr 2023
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

6/10 Okay

Saad

Stayed 3 nights in Feb 2023

4/10 Poor

Joseph

Business traveller
Liked: Room comfort
Disliked: Cleanliness
A very overpriced, poor quality experience
Overall, pretty disappointing. They get marks for an early check-in...but otherwise, quite disappointing. Underneath the sofa and the bed in the room, were empty bottles - which shows they don't clean under the furniture. The food was absolutely awful - cheap, horrible processed fillings in the sandwiches, fries that needed the oil changing about a month ago. When I checked out, there was a guy in a hoody, who took my card and walked off - no thank you, no 'how was your stay'. I asked for helping booking a taxi and was told 'just Uber'. The Wifi throughout the hotel is rubbish too - it kept lagging, cutting out altogether and just generally, slow. For $350 a night (approx), this was rubbish. Second time I've used Radisson Blu and found their food offering showing a total lack of care. I definitely wouldn't recommend.
Stayed 1 night in Feb 2023
Response from magdy on 18 Feb 2023
Dear sir, Greetings from Radisson BLU Hotel, Riyadh!! Thank you again for bringing this to our attention and I do apologize for not having met your satisfaction level whilst visiting us at this time., I hope that we will have the opportunity to restore your confidence in us We are looking forward to welcome you back in our hotel in near future. Thanks and best regards,

10/10 Excellent

Didrik, Flushing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. They have a nice swimming pool and Turkish sauna and Scandinavian Sauna as well as a gym. The sauna was the main plus point for me. The cons were that I was planning to get a free transit visa, but that was not available so I had to pay $130 in tourist visa for one night stay in Saudi Arabia, and there is no shuttle bus or public transportation from the airport to the hotel, which is in Riyadh. So you have to book a taxi adding about $30 to $45 each way.
Stayed 1 night in Dec 2022
Response from magdy on 15 Dec 2022
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

8/10 Good

Maxence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly staff
Stayed 1 night in Nov 2022
Response from magdt on 13 Nov 2022
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regard

4/10 Poor

MOHAMED

Travelled with family
Disliked: Staff & service
There was no hot water. After calling the front desk 5 times, engineering staff came and said he fixed for the two days ,I stayed I didn't have hot water. Staff are super nice to talk but you don't get any service.
Stayed 2 nights in Oct 2022
Response from magdy on 13 Oct 2022
Dear sir, Greetings from Radisson BLU Hotel, Riyadh!! Thank you again for bringing this to our attention and I do apologize for not having met your satisfaction level whilst visiting us at this time., I hope that we will have the opportunity to restore your confidence in us We are looking forward to welcome you back in our hotel in near future. Thanks and best regards,

10/10 Excellent

Yosun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and trouble-free stay. Everything is good.
Stayed 1 night in Sep 2022
Response from Magdy on 14 Sept 2022
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. any further assistance please do not hesitate to get in touch. Magdy Mahmoud Best regard

2/10 Terrible

Nassim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disaster
Total disaster. I am starting by saying I am frequent traveler Middle East and Africa. This hotel is not in international standing, by far the worst I seen in the region in 8 years. Not sure how they classify 5 stars. Nothing to save from this hotel. Hereby my comments: Rooms: old and dirty. Old carpet. Service: - not answering on calls from the room. - you need to go down to reception to ask an extra towel, and only a single towel avalable in the room. - they found the way to charge my credit card 1000 SAR instead of blocking the amount on check in. On check out shall I mention that they want to give me back the amount as cash before travelling back as it is not possible for them to transfer back the amount to the credit card. - if you ask anything to reception it’s like you bothering them. I made the mistake to ask about information on any convenient store open nearby, nobody except security gard to help.- room service : don’t call them to order food they are busy watching football game
Stayed 3 nights in Feb 2022
Response from m on 9 Mar 2022
Dear Mr. Nassim, Greetings from Radisson BLU Hotel, Riyadh!! Thank you again for bringing this to our attention and I do apologize for not having met your satisfaction level whilst visiting us at this time., I am truly saddened to learn of any situation in which a guests feel we have fallen short of their expectations . I am also very sorry about your feedback of room and hotel services we have contact with concern departments for corrective action, Be assured that I have shared your feedback and comments with the team and high management for immediate review and action. Clearly this not how we want any guest to feel after an experience with us I hope that we will have the opportunity to restore your confidence in us We are looking forward to welcome you back in our hotel in near future. Thanks and best regards,

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 1 night in Oct 2021
Response from magdy on 16 Oct 2021
ضيفنا العزيز : تتقدم أداره فندق راديسون بلو بخالص الشكر والتقدير على اقامتك لدينا الفترة الماضيةوكذلك على أبداء رأيكم فى خدمتنا . وان رأياكم وجميع ملاحظا تكم محل اهتمامنا وتقديرنا .ونرجوا تكرار زيارتكم لنا مرة أخرى لتقديم صورة أفضل لكم مع خالص الشكر والتقدير أداراه الفندق راديسون بلو الرياض قسم علاقات النزلاء

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
staff are friendly. Hotel is adequate for the price you pay. Laundry is slow and they do not deliver on time. You need to ring the reception to remind them to deliver. Room service can be very slow. Food was cold on one occasion. Restaurant not the most efficient for breakfast. Items missing. Tables not cleared quick enough. Gym very good. didn't bother using the parking underground as plenty of on street parking nearby
Stayed 9 nights in Jul 2021
Response from m on 7 Aug 2021
Dear Sir, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Riyadh. be sure that all your comment has been well noted, and i will share your feedback with concerned Department for urgent action hope to welcome you back to our hotel in the near future. . Magdy Mahmoud Best regards

4/10 Poor

Abdulrazzak

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from magdy on 7 Aug 2021
thank you

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service despite it being Ramandan. Breakfast was served in the room. Rooms were cleaned everyday.
Stayed 2 nights in Apr 2021
Response from magdy on 3 May 2021
Dear Darren, Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager

10/10 Excellent

DEEPAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2021
Response from magdy on 30 Jan 2021
thank you for your stay at Radisson blu hotel Riyadh

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff very helpful great personnel service was fantastic in very trying time. Will always appreciate the great staff!!!!!!!!!!!
Stayed 2 nights in May 2020
Response from MAGDY on 14 Jun 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relat

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good .. but
Construction work in the area around the hotel, that is the only negative thing.
Stayed 2 nights in Mar 2020
Response from magdy on 18 Mar 2020
dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relat

8/10 Good

D

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great for business travel in Riyadh
I arrived very late in the evening following a long flight and the reception staff were polite and helpful when I was checking in. A good business hotel with lot's of amenities.
Stayed 1 night in Feb 2020
Response from magdy on 4 Mar 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

8/10 Good

Gabo, Khobar, Saudi Arabia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treatment of the staff was excellent, very attentive all the time. The variety of the breakfast was very good as well.
Stayed 1 night in Feb 2020
Response from magdy on 2 Mar 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

10/10 Excellent

Saifma66, kSA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and welcoming. Rooms are clean and free valet parking.
Stayed 2 nights in Feb 2020
Response from magdy on 2 Mar 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay I happy stay in riyadh Good hotel and good city
Stayed 1 night in Feb 2020
Response from magdy on 22 Feb 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

2/10 Terrible

saad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad exprenice
Room is really old, broken furniture, very expensive breakfast, this hotel should be given 3 stars, i don't recommend it to anyone
Stayed 4 nights in Feb 2020
Response from magdy on 16 Feb 2020
Dear Sir, Thank you for your recent feedback. I am disheartened to learn that we didn't meet your expectations. Be assured that I have shared your feedback and comments with the team for immediate review and action. Clearly this not how we want any guest to feel after an experience with us, and I hope you will give us a second chance to redeem ourselves. Sincere regards, Magdy Mahmoud

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very kind. The place is clean and great for families.
Stayed 1 night in Jan 2020
Response from magdy on 3 Feb 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from magdy on 3 Feb 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020
Response from magdy on 3 Feb 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable room but needs more dining choice
Great size rooms and very comfortable beds. Hotel let’s itself down by only having the buffet restaurant or Japanese restaurants open otherwise it’s room service. Timings at the health centre can be awkward as female only times change and there is no weekly schedule easily visible.
Stayed 4 nights in Jan 2020
Response from magdy on 26 Jan 2020
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020
Response from Magdy on 26 Jan 2020
Dear Sir, Thank you for your recent feedback.. . Sincere regards, Magdy Mahmoud

8/10 Good

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Magdy on 25 Dec 2019
Thank you for your recommendation and Rating

4/10 Poor

Fadi

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not recommended
Very bad location and terrible access. The hotel is in bad need for renovation. Unpleasant smells from ac, carpet and furniture. TV screen is more like a computer monitor size.
Stayed 1 night in Dec 2019
Response from magdy on 23 Dec 2019
Dear Sir, Thank you for your recent feedback. I am disheartened to learn that we didn't meet your expectations. Be assured that I have shared your feedback and comments with the team for immediate review and action. Clearly this not how we want any guest to feel after an experience with us, and I hope you will give us a second chance to redeem ourselves. Sincere regards, Magdy Mahmoud

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radisson is a good place
very comfortable
Stayed 1 night in Dec 2019
Response from Raza on 14 Dec 2019
Thank you very much for your kind feedback. Regards Raza

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and the hotel room was great!
Stayed 2 nights in Nov 2019
Response from magdy on 4 Dec 2019
Dear Sir Thank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.

8/10 Good

Mohamed Jalal

Business traveller
Liked: Staff & service
Stayed 4 nights in Nov 2019
Response from m on 4 Dec 2019
Dear SirThank you so much for your very kind feedback. All team members and I, look forward to welcoming you at Radisson Blu hotel Riyadh. best Regards, Magdy Mahmoud Guest Relations Manager.