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Reviews of Merfal Hotel Apartments Al Taawan

Merfal Hotel Apartments Al Taawan
Imam Mohamed Ibn Saud Street, Al Taawan District, Riyadh

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 26 reviews" "
Rating 8 - Good. 7 out of 26 reviews" "
Rating 6 - Okay. 8 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

MOHAMMED

Liked: Cleanliness, property conditions & facilities
Nice apartment
Stayed 1 night in Apr 2024

10/10 Excellent

Shiju

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They upgraded me to a better suite and let me stay there for the full 6 days. Also they let me check in before 4 pm. I checked in around 1 pm. It is 15 min by taxi to central Riyadh and will cost around 20 to 25 SR if we book through careem app.
Stayed 6 nights in Mar 2024

10/10 Excellent

Mukesh Amrutlal

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 6 nights in Sep 2023

6/10 Okay

Ziad

Stayed 6 nights in Jul 2022
Response from Sayed on 5 Jun 2023
Dear Our Guest, Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon. Best Wishes.

6/10 Okay

Shukri

Travelled with family
Disliked: Room comfort
Stayed 1 night in Oct 2021
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

4/10 Poor

Abdulaziz

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

6/10 Okay

Wassim

Disliked: Staff & service, property conditions & facilities
Decent location, weak service wise
The location is good. The room was a bit worn down and smelly. Still, it was ok. The staff could be much friendlier and more competent though. The WiFi worked badly.
Stayed 3 nights in Jul 2018
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not so bad
It's a good hotel located in a nice place, however, my concern is the hotel's staff attitude and costumer care approach which tend to be not well.
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

6/10 Okay

Ahmed

Liked: Cleanliness
Disliked: Staff & service
It was ok for the price, but not the greatest
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice &Calm Place to stay
I prefer staying in Merfal Hotel because of its location, value of money, good customer support and services.
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

8/10 Good

Hyun ki

Business traveller
Liked: Cleanliness, room comfort
전반적으로 만족 스럽습니다.
시설이 좀 낡긴 했는데 전반 적으로 만족 스럽습니다. 레지던스 호텔인데 방에 세탁기가 없는것 아쉬웠습니다.
Stayed 3 nights in Apr 2022
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

4/10 Poor

KHALED

Disliked: Cleanliness, room comfort
لم يكن خيار جيد ابدا
المكيف سيء جدا و قديم فرش السرير غير نظيف و وجدت اثار لشعر نسائي تحت اللحاف مما يعني عدم تغيير فرش السرير
Stayed 2 nights in Oct 2021
Response from Syd on 11 Oct 2022
عزيزي الضيف شكرا لإقامتكم معنا في مرفال ولأخذ الوقت لمشاركتنا تجربتكم .وسنعمل جاهدين لتحسين الخدمات المقدمة للأستمتاع بتجربة الأقامة أفضل التحيات فريق عمل مرفال

8/10 Good

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

6/10 Okay

Mamoon

Stayed 1 night in Feb 2019
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد
Stayed 3 nights in Dec 2018
Response from Syd on 11 Oct 2022
عزيزي الضيف شكرا لإقامتكم معنا في مرفال ولأخذ الوقت لمشاركتنا تجربتكم .وسنعمل جاهدين لتحسين الخدمات المقدمة للأستمتاع بتجربة الأقامة أفضل التحيات فريق عمل مرفال

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد
جيد
Stayed 1 night in Nov 2018
Response from Syd on 11 Oct 2022
عزيزي الضيف شكرا لإقامتكم معنا في مرفال ولأخذ الوقت لمشاركتنا تجربتكم .وسنعمل جاهدين لتحسين الخدمات المقدمة للأستمتاع بتجربة الأقامة أفضل التحيات فريق عمل مرفال

6/10 Okay

mansour

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

8/10 Good

Hassan

Liked: Cleanliness, staff & service, room comfort
جيد جداً
الشقه غرفتان الغرف نظيفه والاسره مريحه والمطبخ متوفر فيه عده الطبخ تتوفر مواقف سيارات والإنترنت سريع ويوجد كافتريا ولكن هناك رائحه طبخ في الممرات
Stayed 1 night in Dec 2017
Response from sayed hassan on 21 Feb 2018
تحية طيبة وبعد, شكراً جزيلاً على مشاركتنا تقييمكم لمستوى الخدمة المقدمة لكم, ونحن سعيدون بأن خدماتنا نالت على رضاكم بشكل عام, باستثناء النقاط التي أشرتم إليها والتي أقوم حالياً بدراستها. ونوّد إعلامكم بأنّي وفريق العمل في فندق مرفال نعمل بكل جهد للوصول إلى أفضل مستوى من الخدمة المقدمة لكم. ونحن نتطلع إلى الترحيب بكم مرة أخرى. تحياتي .. سيد حسن – مدير التسويق والمبيعات لفنادق مرفال

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
يستاهلون
رائعه جدا
Stayed 2 nights in Aug 2017
Response from Syd on 11 Oct 2022
عزيزي الضيف شكرا لإقامتكم معنا في مرفال ولأخذ الوقت لمشاركتنا تجربتكم .وسنعمل جاهدين لتحسين الخدمات المقدمة للأستمتاع بتجربة الأقامة أفضل التحيات فريق عمل مرفال

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for exhibition
Good location fit exhibition
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, room comfort
فندق رائع مقابل المال المدفوع فيه
فندق رائع مقابل المال الافطار متنوع
Response from Syd on 11 Oct 2022
عزيزي الضيف شكرا لإقامتكم معنا في مرفال ولأخذ الوقت لمشاركتنا تجربتكم .وسنعمل جاهدين لتحسين الخدمات المقدمة للأستمتاع بتجربة الأقامة أفضل التحيات فريق عمل مرفال

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Response from Syd on 11 Oct 2022
Dear Our Guest .Thank you for your stay with us and sharing your feedback/rating, highlighting where we can do better and look forward to seeing you soon.Best WishesMerfal Hotel Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ابو عبد الله
جيدة نوعا ما
Response from Syd on 11 Oct 2022
عزيزي الضيف شكرا لإقامتكم معنا في مرفال ولأخذ الوقت لمشاركتنا تجربتكم .وسنعمل جاهدين لتحسين الخدمات المقدمة للأستمتاع بتجربة الأقامة أفضل التحيات فريق عمل مرفال