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I had a wonderful stay at Le Méridien hotel, with excellent amenities and service throughout. However, the valet parking service fell short of expectations, lacking the efficiency and courtesy I had experienced elsewhere. Despite this, the overall experience was still enjoyable.
Service was terrible and specially the laundry and housekeeping. Always missing customer requests and there are no record of registering request such as room make up, laundry delivery time,… etc
Good hotel. Check-in is a bit slow. Food is great from Room service.
Location is okay, no shops directly close by.
Verified traveller
Stayed 2 nights in Dec 2021
4/10 Poor
Ahmed
2 Dec 2021
Liked: Amenities
Disliked: Cleanliness, staff & service
Not consistent. 3 weeks ago the hotel service and cleanliness was good. This time the room was not clean with slippers used and thrown in the cupboard. Also I had to request coffee capsules almost 3 times and it never arrived. Not what I experienced the first time and definitely not what i would expect from Le Meridien
Staff were friendly and approachable. Room was clean and comfortable. The contemporary design and hard surfaces mean that the interior feels a little stark and unfriendly (just a personal view though) and I thought the food (breakfast and evening room service meal) were quite average.
My appreciation and thanks goes to everyone working in this wonderful place. Khalid is reception upgrade my stay with awesome smile.
Jamal
Stayed 2 nights in Aug 2021
Response from Le Meridien Riyadh on 23 Aug 2021
Dear Jamal,
Thank you for your review,
We are glad to hear that you had a truly enjoyable experience during your stay
We would be very happy to welcome you back for another memorable stay in Le Meridien Riyadh
رائع ، من جميع النواحي بالنسبة لي يعتبر اف١ل فندق في الرياض حاليا من ناحية القيمه مقابل الفائدة
Jamal
Stayed 2 nights in Jul 2021
Response from لو مريديان الرياض on 23 Aug 2021
ضيفنا العزيز جمال
شكراً على تقييمك لفندق لو مريديان الرياض
يسعدنا بانك حظيت على وقت ممتع لدينا ويسرنا معرفة مدى رضاك حيث نسعى دائما لتقديم أفضل الخدمات لضيوفنا الكرام.
نأمل أن نراك قريباً.
Very pleasant stay although some spa areas were not functioning during our stay but the room and “Salah” and his Colleague from front desk were very accommodating and pleasant to deal with.
Verified traveller
Stayed 1 night in Jun 2021
Response from Le Meridien Riyadh on 23 Aug 2021
Dear Guest,
Thank you for your review,
We are glad to hear that you had a truly enjoyable experience during your stay.
We would be very happy to welcome you back for another memorable stay in Le Meridien Riyadh .
Best thing about this hotel is the location and the view. Other than that they need to improve hospitality and cleanliness.
I’d recommend it for business trip.
Suwailem
Stayed 1 night in Feb 2021
Response from Le Meridien Riyadh on 23 Aug 2021
Dear Guest,
Thank you for your review, we are glad to hear that you had a truly enjoyable experience during your stay .
We would be very happy to welcome you back for another memorable stay in Le Meridien Riyadh .
Very bad experience during check in.
Very bad room service
I will never stay here again.
abdulaziz
Stayed 1 night in Dec 2020
Response from Le Meridien Riyadh on 23 Aug 2021
Dear Abdulaziz,
We sincerely apologize for the inconvenience caused during your stay.
Your feedback is greatly valued to ensure that we will not face the same issues again with our guests ,
Hope that this won't deter you from returning for another stay with us in the future.
One of the cleanest hotel so far in KSA and excellent service I hope it stay the same as some of KSA is 5 starts but not really however this hotel showed a good standard of quality
Verified traveller
Stayed 1 night in Dec 2020
Response from Le Meridien Riyadh on 23 Aug 2021
Dear Guest,
Thank you for your review, we are glad to hear that you had a truly enjoyable experience during your visit.
We would be very happy to welcome you back for another memorable stay in Le Meridien Riyadh .