Chalets in Rio de Janeiro State

"The property is beautiful. Located right across the street from the beach. The problem is with the staff, they are either incompetent or just don’t care, not all of them, but most. Here is one example..I called for baggage service at 6pm, at 630 after three more calls, my wife and I had to drag 5 bags downstairs (elevators) all the way out to valet. This is not what I would expect for 700$ per night. I have a few more examples like this which has led us to decide never to stay at this property again. "

"Excellent exceptional amazing "

"It is a ok hotel, definitely not a 4 star hotel, there was broken items in the rooms, room service did not speak any English to take any order which is very disorganised coming from a apparent 4 star hotel, the room safe was broken, receptionist said that they would send someone to fix it, but no one came throughout my entire stay to fix it.."

"One of the best places I ever stayed at. "

"Great location. Friendly staff. Loved the included breakfast. Would stay again."

"staff was excellent, great location"

"Impressive hotel 100/10."

"We stayed in the executive level so had access to the executive lounge. Which was nice but quite small. The bathrooms were a little old. Some staff were excellent, some not quite so keen to help. Very good breakfasts! The Hilton is quite a big and busy hotel but very well located "

"Poner cortineros, entra demasiada luz a través de las cortinas "