"The service, treatment and overall care provided by staff was definitely giving five star accommodation at The Royal Rio Palace Hotel. From the check-in to the check-out procedure, staff made this a seamless and pleasant experience. The bountiful complementary breakfast in the mornings was quite a treat and I might add that the coffee was really delicious. Room care was exceptional. The room staff who took care of our rooms took exceptional care of them every single day. My family and I truly appreciated the great service and care that we received from every single member of the staff and we will definitly book with Royal Rio Palace Hotel again."