Hotel dengan Kolam Renang di Rickmansworth

"Parking was available. Staff were helpful. Room was being treated for ants and bugs. Dead bugs on bathroom floor during the night and bugs coming in to the bathroom via the shower drain."

"We did not realise that this hotel had separate “wings” and we ended up in a nice Travelodge building. This was clean and fairly quiet but quite a trek to the restaurant. The shower in the room was oddly positioned so you couldn’t turn it on or off without drenching yourself. However water pressure and temperature were excellent. When we arrived we were told we couldn’t use the pool until later because of swimming lessons. This is not mentioned in the Expedia advert. Some of the staff were...

"The hotel itself was fine. The pool which was one of the main reasons for booking this property was closed. Then the hotel sent me a parking fine for despite paying for parking and having a receipt which has been nothing but stress to have this finally removed"

"Our room card didn’t work, we had to be let in by a staff member on all 3 occasions and had to wait 20mins for someone to turn up. We understood once but throughout entire stay wasn’t good. We then missed breakfast and when went down at 10.28 were told it was closed. Yet we still paid. Our room on my had one glass! Our shower head was faulty. We tried to mention on checkout and the staff member just said to write in. Not the usual standard from Village hotels"

"The room was amazing in size and great that they can set it up for a family with young kids. I will say the roll out cot bed was deeply uncomfortable though! For the money you pay I would hope guests could use the beds by the kids swimming pool without having to pay extra. The food at this pool was also pretty bad. But elsewhere, such as the breakfast, was really good."