Best Luxury Hotels in Richmond

"Clean room. Decor was dated. HVAC was pretty noisy. Bathroom was nice. Staff was very nice. Especially the person making free coffee drinks and the waiter at the restaurant. Breakfast was ok and fair cost "

"Clean hotel"

"Our room was perfect and clean and big enough for 4 women. Loved the couch and extra space that provided. "

"Great staff"

"Lindo y bien limpio y la atención "

"Extremely helpful, courteous and professional. Would highly recommend the Pell. If i am in the Newport area the Pell is where i will stay. "

"Clean room. Comfortable bed. Nice linens and towels. Staff was courteous, kind and helpful. The air/ heating system was very noisy. "

"Fine"

"Quite a walk to most of the restaurants, shops and casinos if you’re staying in the tower! So beware. Also we found alot of the staff were just plain rude and unhelpful. One person actually rolled her eyes at me when I asked where a restaurant was, like I was a nuisance. Also some seemed to not know much. If it’s your first time there I hope you find a nice staff person to help you. We will go back because I give what I get and a few found that out! Definitely a lot to do and keep you busy and enough varied food. Enjoy"