Hotel Dekat Richard and Nancy Donahue Family Academic Arts Center

"Thank you"

"Excellent breakfast with items being replenished. Staff very kind and attentive. Rooms were great and well equipped (Dove products including lotion). The only one downside was the loud sound of hotel rooms closing late into the night and early in the mornings. The doors are made that way- if you are a light sleeper it can be annoying but overall not too bad. "

"Horrible fans in all bathrooms (I moved rooms... I talked with my"

"One of my favorite hotel in Lowell Mass"

"The room was very clean and larger than I expected. The kitchen was complete with a full refrigerator, sink, and dishes. It was quiet, and breakfast was great. I would stay here again, unquestionably."

"Great"

"Smells smoke, bed mattresses are horrible,"

"Fine accommodations but the hotel could use some remodeling."

"When checking in I asked to placed in the front of the hotel staff said I was. I was placed to the side where electrical wiring and cell towers were. That really concerned me very much. I didn’t get much sleep people next door were banging on the walls and children kept running and screaming down the halls. We didn’t swim as the water didn’t look clean. When you met staff around they didn’t say anything I had to say good morning or good afternoon have a nice day. I don’t believe I would book...

"The hotel looked nice, but when we got there every amenity was closed from the pool, spa, and resteraunt. Our spa appointments were canceled days away from our stay due to the masseuse leaving for the weekend. Our room was stated to have a hot tub, but it was just a bathtub with jets, and there was hair in the tub and stains on the curtain. Debris also came out when we turned on the tub faucet. The sink would also not stop dripping. Additionally, there were hornets in the room and the AC did...

"Hi, my stay at Double Tree/Hilton Andover overall was good. The Hotel itself was was lovely, neat and clean. The spacious room was very neat and clean. I had trouble sleeping with such soft pillows, even when placing three pillows on top of each other. Also traveling with a seeing/walking impared person, it was difficult to enter the Hotel with the circular entry door. Only one person can fit in the small circular space. I couldn't help her exit this type of door. The entry door on the side, is...

"Convenient"

"We are a family of 6, the room was large. Mattresses need to be upgraded, they were very uncomfortable. My children enjoyed the pool and breakfast. Close to a lot of things"

"Mattresses could be alot better and there’s no breakfast available or in-room refrigerator/microwave in most rooms, but the bathrooms are renovated, parking is easy/free and it’s convenient to campus and main street Andover. Lobby is also nice and there’s a small gym. "

"Rude staff Charged me fee that were not supposed to be charged Dirty smelly rooms I will def tell people not to stay there "

"You have to pay extra for fridge and a microwave, its only $6 extra"

"Not bad No gluten free products"

"Staff was great! Got the deluxe room and it was huge with a sofa and a queen bed. That was perfect for us. Got a great deal on Expedia too!"

"Quick overnight stay. No complaints."