Hotel Keluarga di Renaca

"Horrible atención del recepcionista Pablo, en la habitación el wi fi no conectó a la TV y la respuesta fue la misma. Lo demás todo bien."

"Everything was excellent. We were positively surprised with the apt size, balcony view and comfort. It is very convenient to reach all nice areas: Viña Del Mar, Concon, Valparaiso and is in Reñaca. The natural marine santuary on the rock in the ocean across the street full of sea lions and birds is amazing. My kids loved it. Last but most important, the superb attention and guidance provided by the staff, among which I must mention Ruben, Andy, Alonso and Lukas. Will come back someday."

"Staff was friendly and helpful"

"Perfect room and great staff"

"Habitación pequeña pero bien mantenida y y muy buena atención "

"I was disappointed by some of the staff who although knew well that we were tourists and did not reside in Chile, still went ahead and charged us government tax of about 90.00 USD. They then refused to reverse it and told us to go to customs at the airport and ask them to reverse it. The customs refused. There were some staff members that were nice and helpful in other ways but this tax issue made our experience so negative."