Hotel Dekat Regal Downtown West

"Air worked great. Room was clean. Parking was limited."

"Clean, relaxing room. Courteous staff. "

"They told me my room wasn’t ready and it was 6:00 pm so they put me in another room. The halls and room smelled so disgusting. Dirty handprints on the wall, shower floor dirty, stains on the wall, greasy fingerprints on the wall. Disgusting. I didn’t even feel comfortable sleeping in the bed so I brought my own blanket inside to sleep on top and cover the bed "

"Very bad"

"The Drury Inn in Knoxville was simply marvelous. After several travel days where our hotels were mediocre to just plain awful, this was exactly what we needed. Their Happy Hour was well managed and the staff so very attentive and genuinely happy. Breakfast was nothing like the standard packaged carbs and watered down coffee. My husband said the coffee was excellent! When you figure two dinners and two breakfasts, this was beyond economical."

"Room was terrible, bed fell apart, had to find a new hotel to stay at "

"The AC heater was very loud, needed turn off to sleep shower was old need replacement. "

"Incredible hot breakfast. Friendly staff. Large room with small refrigerator and coffee maker. I stayed for one night for the Big Ears festival. Good location with lots of restaurants. For longer stays, I prefer an apartment rental with a full kitchen, but this was perfect for one night. A nice perk - warm, fresh cookies at check in. "

"It's a two star hotel and it showed. It could have been better. It was clean and all the basics were taken care of but a simple thing like a working TV would have been nice "

"There was blood on our bed sheets. Also, the floor was so dirty my feet were black when I went to get dressed in the morning. When we checked out in the morning and told the person at the desk, their response was, “We will have to check it out.” Not a good experience."

"My room door lock failed. And one of the staff had the gall to say it was I kept the room too warm, when the bed covers were so thin that I could not sleep."

"Breakfast is good Beds are comfy Rooms are clean Staff is nice "

"Clean room, good location to everything, they had breakfast. Plenty of spaces for parking. The night time staff could be a little more friendly. "

"The bath towel is dirty "

"Left and did not stay.. room was in horrible condition. Cigarette burns in wall, bed, linens. Heavy smoke smell and very unclean. Not like the pictures at all."

"Breakfast fair...Room fine"

"This hotel was cleaner than most higher end hotels I've stayed in. Immaculate. They have a few dings and scrapes, but the bathrooms look like they were just retiled. Best part is that it was only 12 minutes from BigEars Music Festival by car. Really easy to navigate with a large refrigerator/freezer in room. Good budget-friendly option 20 minutes from the airport. "

"Amazing free breakfast that was part of your stay. It was fresh and lots of options vs. other locations."

"Need to serve bread for toast & cold water in reception area the rest was great"