Hotel Dekat Regal Bricktown Charleston

"We arrived atound 8 pm and had to wait in line more than 30 mins in line because check in thru front desk was quite slow. The person who was checking us in didn't know how to use their new system. He was obviously not properly trained. He was on the phone the entire time and was sharing his screen on his phone with someone else who was trying to help him figure things out. Anyway, we were finally able to check in after 30 mins or so. Our room was quite large and clean, and had a ref &...

"The hotel was clean and modern. The staff was kind and helpful. It was conveniently located to many stores and eateries. I will stay there again."

"Clean room, fast check in, and great breakfast!"

"Room was a little beat up"

"As always a great motel with excellent Jacuzzis. Only issue was the safety of the room. We only had one step up to the jacuzzi near thr bed. There should have been a step by the couch side. Very dangerous"

"Yes"

"love it here"

"All was except I would like to see some fruit for breakfast, not just 2 apples. Also room was very very small..."

"Everything was great would definitely recommend!!"

"Everything worked great"

"Very clean room Attentive staff Very good breakfast Good parking"

"The rooms are clean. The only thing that I did not like was, I was not told that you have to request your room to get cleaned."

"Other than the location of the hotel there was nothing that was good. The smell and the cleanliness of the whole place was terrible. The check in process was so inefficient. Rooms were not ready even though we had only gone to check in after 4:00 pm. We were made to wait for 2 hours to get the rooms ready. I would never recommend this place to anyone"

"Great staff, clean, comfortable and safe"

"Underrated spot, rooms are very clean and renovated, really nice stay, will definitely go back again."

"Fantastic hotel, don’t hesitate to stay! Very helpful staff."

"The room was clean, and the bed was comfortable and well-maintained, so we slept well. However, there were some pieces of broken furniture that should be checked. The staff seemed very tired and a bit hard to understand, which made interactions difficult. On a positive note, the pool was amazing—nice and warm! Overall, there were good aspects, but some improvements are definitely needed."