Hotel Keluarga di Red Bank

"The room had a weird unpleasant smell. Only stayed a night, and my son and I a woke up with irritated throat and headache. The hotel then charged me unjust incidental fee for the unpleasant, that after I reached out to them, the property manager said will be reversed, but that still have not been done. I wish it was communicated to me, that they will charge me, then I would have explained that the smell in the room was there when we arrived. We did not had good experience when saying there."

"The room wasn't clean or neat, dried paint everywhere. Wall outlets were exposed without cover. Note, there is no private access to a private beach, but charges a premium price as a hotel but in reality, its a motel. Bait and switch. Our room was next to a room that was trashed. We checked out after one night of a 2 night stay and asked for a refund. The manager on site simply ignore your request for a week, and Expedia ultimate marked request as a decline. Very disappointed. Expedia came thru...