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Reviews of The Bird In Hand

4 out of 5
The Bird In Hand
Bath Road, Knowl Hill, Twyford, Reading, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 172 out of 280 reviews" "
Rating 8 - Good. 82 out of 280 reviews" "
Rating 6 - Okay. 20 out of 280 reviews" "
Rating 4 - Poor. 4 out of 280 reviews" "
Rating 2 - Terrible. 2 out of 280 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveller
Disliked: Cleanliness
Average. Room cleaned only once during 4 night atay, lots of maintenance required in room.
Stayed 4 nights in Apr 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting Stanlake Vineyard and wanted somewhere to stay nearby. This was perfect, lovely friendly staff and great food
Stayed 1 night in Apr 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ericka

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Poor communication
We were disappointed with our stay. We had 2 nights booked from 1/1-1/3. The hotel did not tell us that the superior room that we reserved (and already paid for) was no longer available. They didn't even tell us at check in!! They just took us to a basic room with no mention of the change. When I went back down to inquire, they said that a "water issue" forced the change, but they made no effort to compensate us for the change in reservation. They also did not tell us that on 1/1, our day of arrival, that their reception, bar and restaurant were closing at 5PM. This was our final stop after a long day, and we had planned to settle in with food and drink. Part of the reason we wanted to stay here was because we enjoyed relaxing at the fireplace with a snack and cocktail previously! That did not happen as they were turning out the lights within minutes of our arrival at 5. They did say that they had "tried" to call me, but they couldn't reach me because of the international #. I found this VERY odd, as I continued receiving "welcome" emails from the hotel up through my day of arrival, none of which mentioned any change to the reservation or the hours that they would be open. This was very disappointing. We had stayed here before and had had a lovely experience, but I do not think that we will return.
Stayed 1 night in Jan 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good as usual, lovely food and drink, well done all.
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great stay lovely room and very attentive staff warm and friendly. Would highly recommend.
Stayed 1 night in Dec 2023

8/10 Good

Alan

Liked: Staff & service, amenities, property conditions & facilities
Beautiful pub / hotel, full of charm and character. The meals are good, but tend to be over fussy and elaborated, but don't add to the quality of the meal. Breakfast was actually nicer than the dinner! Ideal for a one night stay and only 25 minutes to Heathrow.
Stayed 1 night in Dec 2023

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

sarah

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff were friendly. Room needed some maintenance, shower dripped. Heating not great. Breakfast at 8 was slightly late for working breakfast, so went without. Overall lovely place though and would stay again
Stayed 1 night in Nov 2023

4/10 Poor

Lee

Stayed 1 night in Nov 2023

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a bad experience here caused by other guests: at one in the morning, a group of men were standing outside singing and swearing for ages. It woke me up and I couldn’t sleep afterwards. I phoned the desk and left a message on the answerphone but have not had a response. I told the breakfast waiter in the morning and he said he knew who they were, since they had behaved like that the night before as well and were outside when he left at 11.45. He says he had emailed their company and said it was totally unacceptable behaviour as all the other guests had complained. Would I stay here again- doubtful, as we do like to sleep when we go to a hotel! What a pity. The room was very clean and the young staff were most helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No faults found
Clean, friendly and welcoming very enjoyable stay with very good food at very reasonable prices. Free drink in the room and fresh milk for the tea. Will definitely stay again. I am searching for other pubs in the chain to stay in other parts of the country. Well done 5 stars
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, great food, super clean....would definitely stay again!
Stayed 1 night in Nov 2023

8/10 Good

Alan Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Claire, Whitchurch

Stayed 1 night in Oct 2023

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a visit.
Excellent service from check in to check out. The room was spotlessly clean and comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Very English and quaint. Rooms were too dark. Could use more lighting.
Stayed 1 night in Oct 2023

8/10 Good

michael

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Friendly and non corporate thankfully. Felt like a country inn.
Stayed 1 night in Sep 2023

10/10 Excellent

Bert

Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing comfortable hotel with great service and all those little extras that you don’t normally find in a country hotel. Booked in for two nights but sadly only stayed for one as someone in our party was fell ill.
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing enjoyable stay
Very enjoyable stay, staff were all lovely and so was the food
Stayed 2 nights in Jul 2023

6/10 Okay

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2023

8/10 Good

Cindy

Disliked: Staff & service
Sadly the chef was so unaccommodating which spoilt our stay. All the other staff and room were lovely.
Stayed 1 night in Jul 2023

10/10 Excellent

sion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay.
A good find, I'm pleased I booked here for my 1 night whilst working in the area. The room was very pleasant with the added bonus of air con, which in this weather, and being in the roof space, was really needed. I stayed for the evening meal, it was ok and breakfast was a good start to the day. A tip for the chefs though, brioche buns only need a light toasting, not a full on nuclear attack. That aside The Bird in Hand lived up to its scores. I'll happily stay here again and would recommend it.
Stayed 1 night in Jun 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Everything was fine. Though travelocity said it was air conditioned and it was not. Also, there were 4 different types of power outlets in the room, the ones near the head of the beds were not the usual type. I didn't have an adapter for those to run my CPAP machine. I had to plug it in on the opposite wall, and sleep with my head at the foot of the bed.
Stayed 1 night in May 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation
Great pub & comfortable beds, 10mins drive to Henley on Thames
Stayed 1 night in May 2023

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place, good food and excellent beer...lovely place, the only negative is that it's just over priced, especially for some business users. I can only stay here if there is an offer on Hotels.com
Stayed 1 night in May 2023

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and plenty of parking
Stayed 1 night in May 2023

10/10 Excellent

s

Stayed 1 night in May 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Quaint Hotel
Well situated hotel in a countryside environment convenient for many local attractions. The oldie world hotel, bar and restaurant was very attractive and comfortable. Restaurant had a good selection of food types and the quality was excellent.
Stayed 1 night in Apr 2023

10/10 Excellent

d

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Zoey

Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Stayed 1 night in Mar 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really enjoyed my stay here would defiantly book again.
Stayed 1 night in Feb 2023

10/10 Excellent

James

Stayed 1 night in Feb 2023

10/10 Excellent

Daren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning place , staff where extremely helpful
Stayed 1 night in Feb 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy staying at The Bird in Hand, second time in 2 months
Stayed 2 nights in Jan 2023

10/10 Excellent

Mrs. Karen Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Clive

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pub/hotel from the outside despite being on a busy main road, which we couldn’t hear from our bedroom. Food was good in the pub and staff were friendly and attentive. Bathroom is in need of an update or refresh in comparison to the bedroom itself. The room felt cramped with lots of furniture and refreshments (both for free and to buy). Lack of plug sockets. Overall pleasant, reliable stay

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so lovely and accommodating. Breakfast and dinner every day were always delicious.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, excellent room that had everything we required. Superb log fireplace to warm you up of a evening in the bar

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great access, parking and price. Room was lovely clean and cosy. Building was charming and full of character
Stayed 1 night in Nov 2022