Bar (on property)

Reviews of Elmhurst Hotel

3 out of 5
Elmhurst Hotel
51 Church Road, Reading, England

Reviews

6.2
Rating 10 - Excellent. 16 out of 154 reviews" "
Rating 8 - Good. 44 out of 154 reviews" "
Rating 6 - Okay. 45 out of 154 reviews" "
Rating 4 - Poor. 26 out of 154 reviews" "
Rating 2 - Terrible. 23 out of 154 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here as a convenient first stop after a long haul flight. Friendly service and a nice clean hotel. Rooms a re a bit tired, but we loved staying here nonetheless!
Stayed 2 nights in Jul 2023

2/10 Terrible

sue

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Friendly staff, value for money.
Stayed 1 night in Jun 2023

6/10 Okay

Christine

Stayed 1 night in Apr 2023

10/10 Excellent

Mahlon

Liked: Cleanliness, staff & service, property conditions & facilities
This is a solid tradesmens' hotel, clean basic service and a friendly, personable staff. If you want slick and modern, this is not the place for you; but if you want reliable services and a decent breakfast, this could be your home-from-home.
Stayed 13 nights in Apr 2023

2/10 Terrible

Simon

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It is as bad as the say
It is as bad as all the bad reviews say. It is a dirty, smelly, run down hotel. Its cheap (£48) but I still feel I paid too much. Luckily I only had to stay one night. If you are desperate for the cheapest hotel then it is OK for a night. I slept OK and shower was hot but left as early as I could.
Stayed 1 night in Mar 2023

6/10 Okay

Alasdair

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor quality
Very poor room, dirty andd lots of broken things. Definitely not worth what it cost.
Stayed 1 night in Mar 2023

2/10 Terrible

Maureen

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room property was stuffy and dusty. The bathroom and the beddings were dirty. The staff were very friendly though and tried to make my stay as comfortable.

2/10 Terrible

Sophie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not feel safe, clean or comfortable
On site parking great. The building is in disrepair- holes in the walls and doors, graffiti on the doors, very old and unclean. It smelt like cannabis on the top floor. Did not feel safe or comfortable here. I was travelling for business and will not be going back. I ended up sleeping on the towels on the bed and not using a duvet as it didn’t feel clean. I woke up with a cough the next day- haven’t coughed since leaving there or before going. Smelt like urine on the stairs- there was a communal toilet by the stairs. Windows were dirty and old curtains that I didn’t want to touch. Should have read the reviews. It either needs knocking down or a complete renovation. I checked out early and went to work early to not be there. Check in was old fashioned- written invoice and the exact same amount of the room cost was withdrawn from my account from the card I used to book 2 days before arriving. I was then told this was not the hotel and I had to pay again on the day. This resulted in a fraud case being opened by the bank to recall that money and my card being cancelled.
Stayed 1 night in Sep 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Good little budget stay
The Hotel is nice overall, not 5 star by any means but the romm was spacious the bed was good, could do with extra pillows and a more modern shower system. Air con would be a bonus. But overall was a decent stay if your on a budget
Stayed 2 nights in Aug 2022

6/10 Okay

Valerie

Stayed 1 night in Aug 2022

6/10 Okay

Patrick

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Brief stay in Reading
Standard hotel in reading that could not meet basic business needs due to poor wifi connection. Room was basic and really having stayed here will sort other hotels in the area if I return to the region in the near future.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Emma

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, dirty and run down. Not recommended.
Fithy dirty and very run down. Stank of smoke. Tv didnt work, dirt, hair and dust in every available corner, decoration badly done and in disrepair, graffiti in hallways, curtains not attached to rails so couldnt open them. Shower one solid stream of water. Spiders alive and dead on ceiling and wardrobe. Light fitting smashed. Grubby and horrible. Never stayed anyway like it and definitely wont be returning.
Stayed 1 night in Jul 2022

8/10 Good

Laszlo

Liked: Cleanliness, staff & service, room comfort
Very basic accommodation. Definitely a good price/value. You get what
Stayed 2 nights in Jun 2022

8/10 Good

Richard

Liked: Staff & service, room comfort
Adequate room. Not very modern. A bit tatty but it was cheap and I was drunk anyway.
Stayed 1 night in May 2022

4/10 Poor

Simon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2022

6/10 Okay

Martin

Stayed 1 night in Feb 2022

4/10 Poor

Emma

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Basic
Don't have high expectations if you are staying here. It is very basic and needs a good clean and update. Wallpaper was ripped on the walls and paint peeling in the bathroom. In the morning took my partner 10 mins to get hot water of the shower running for us to be able to use.
Stayed 1 night in Dec 2021

2/10 Terrible

ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Awful hotel- dirty and in desperate need of a facelift.
Stayed 4 nights in Nov 2021

8/10 Good

nicholas e

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID AVOID AVOID
The room was terrible, the bed was NOT a double, it was a small single, the shower head was off, the soap holder was hanging off. No heating in the room, only an illegal heater in the bathroom and the size of the room was shocking. At 4am the builders were banging and shouting and that coupled with the room meant no sleep. AVOID AVOID AVOID
Stayed 1 night in Oct 2021

6/10 Okay

Richie

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Was ok, but the place badly needs an update, staff where nice, helpful and friendly, it seemed like place where people stay long term maybe whilst working in the reading area on long contracts Ok for the money but not a place for me
Stayed 4 nights in Sep 2021

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

Nana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Darren

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location on a budget
We booked due to location and price for 1 nights sleep so it would be wrong moan about condition of room etc, we knew what we were getting. It defo needs some updating and bathroom should be cleaner but the staff were friendly and the breakfast was good. For the money it was fine
Stayed 1 night in Sep 2021

8/10 Good

David

Travelled with family
Liked: Staff & service
Nice and warm cheap and lovely
Stayed 1 night in Aug 2021

8/10 Good

Ankit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021

8/10 Good

Adrian

Business traveller
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Cheap, cheerful and value for money
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was close to where I needed to be and for 3* price excellent - if you want 5* quality though pay more elsewhere. Breakfast good and staff extra helpful.
Stayed 1 night in Jul 2021

4/10 Poor

Cameron

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Last resort
There were used toothpicks in the shower. Squashed bugs and stains on the walls. It is outdated and the condition of the room was poor. But for £40. You get what you pay for I guess.
Stayed 1 night in Jul 2021

4/10 Poor

Steve

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woodchip on the walls show how outdated this property is. Thats probably the last time it was painted as well. In desperate need of revamping........Scutty. It was cheap.....worth it ?????&
Stayed 4 nights in Apr 2021

6/10 Okay

Esther

Business traveller
Disliked: Cleanliness
Needs improvements
The Room was far too cold was very uncomfortable It was an Old building so very noisy could hear toilets flushing floor boards creaking and unfortunately the man above me snored like a bear :-( so not very much sleep and I had work the Next day
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2021

8/10 Good

Jason

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Colin

Business traveller
Liked: Staff & service, room comfort
A hotel for a short one-person stay near the Uni.
The building felt a bit old but the bed was comfortable, the breakfast was very nice and the staff were extremely helpful.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
You always get a good breakfast here. The hotel needs updating. The tiles in the bathroom were dirty. If you are in your room in the afternoon you have no heating I think the hotel is trying to save money.
Stayed 2 nights in Jan 2020

8/10 Good

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

jamie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lots of road noise
tatty and tired, lots of road noise
Stayed 1 night in Dec 2019

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs
No hot water despite paying extra for en-suite shower, wardrobe door hanging off hinges, headboard hanging off at an angle, wall mounted TV also hanging at a diagonal angle. Breakfast was barely edible. Fried egg & toast were OK but bacon & sausage were horrible & beans were cold.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
If you're not big on hygiene, privacy and don't care for good service, then this is the place for you. Breakfast was fine and the waiter was helpful with my intolerance so thumbs up for that.
Stayed 3 nights in Oct 2019

6/10 Okay

Greg

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019