Outdoor pool

Reviews of Rayong City Hotel

3.5 out of 5
Rayong City Hotel
11 Rajbamrung Road, Soi 4, Neonphra, Muang, Rayong, Rayong

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 69 reviews" "
Rating 8 - Good. 42 out of 69 reviews" "
Rating 6 - Okay. 8 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Sine on 19 Feb 2020
Thank you for stay with us and your reviews.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rayong City Hotel
I've stayed at Rayong City Hotel many times during the past 10 years. Great value. Superb breakfast. No problem recommending.
Stayed 1 night in Jan 2020
Response from Patsita on 8 Jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value hotel with great location
Everything is fine, room, services, food and location are great
Stayed 1 night in Nov 2019
Response from Kledduen on 10 Nov 2019
Thank you for your comment.

6/10 Okay

Soren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The water heater did not work and the shower head hose was short so I had to almost sit down to shower
Stayed 3 nights in Oct 2019
Response from Kledduen on 14 Oct 2019
I apologize for the inconvenience and the hotel is very grateful that you have reported the problem. The hotel will bring this issue to fix and improve.

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Kledduen on 12 Oct 2019
Thank you so much

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean value for money
Stayed 1 night in Sep 2019
Response from Kledduen on 15 Sept 2019
Thank you for your comments

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
just what you paid for
It was an ok stay. I guess you can't complain much because of the rate per night but the rooms were quite old. Only the lobby was renovated so it looked new from outside. The breakfast was very simple but again, I can't complain for the price. Overall it was just a bearable stay.
Stayed 4 nights in Jul 2019
Response from Kledduen on 16 Jul 2019
Thank you for your comment ka.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the Hotel
Nice Hotel, very good location. Nice breakfast! My only concern was the shower over the bath tub, there was not a non-slip mat in the tub and it was very slippery. I could have easily fallen in the tub. Other than that I thought it was a great place to stay.
Stayed 2 nights in Jun 2019
Response from Kledduen on 28 Jun 2019
Thank you for your comment, We hope you will comeback to stay with Rayong city hotel again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property needs updating everything is worn out
Stayed 4 nights in Apr 2019
Response from POO on 7 May 2019
Thanks for your comment.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Kledduen on 3 May 2019
Thank you for your review. We will keep the service quality well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Nattapuwadon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service with clean gym and pool
Stayed 2 nights in Oct 2018
Response from Saranyoo on 26 Oct 2018
Dear Khun Nattapuwadon Thank you for your comment Best regards

8/10 Good

Leow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Stayed 2 nights in Oct 2018
Response from Saranyoo on 26 Oct 2018
Dear Mr.Leow Thank you for your comment Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Fraser Wee Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel that meet the basic needs
Meet all the basic needs. Only issue is that they do not have toothbrush and I am not sure if this is ask upon request... but other than that, my first choice of stay at Rayong.
Stayed 1 night in Mar 2018
Response from Saranyoo on 25 Mar 2018
Dear Mr.Fraser Wee Tat Thank you for your review and I'm so sorry for this problem We will bring your feedback to improve our hotel. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money
Located on the main road and easy to find. Good breakfast, room is spacious and comfortable.
Stayed 1 night in Feb 2018
Response from Saranyoo on 25 Mar 2018
Dear Mr.Anonymous Thank you review We hope to take care of you again. Best regards

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

steve, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good location . Fantastic food and restraunt, older style hotel but clean and friendly staff. Nice pool area
Stayed 4 nights in Oct 2017
Response from Saranyoo on 1 Nov 2017
Dear Mr.Steve Thank you for choose us for taking care of you. We hope that we will have the opportunity to take care of you again. Best regards,

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
This was a nice hotel for a business stay. I booked a suite, and found it to be large and comfortable. The service was prompt. 7/11 is a short walk away.
Stayed 1 night in Jun 2017
Dear Ms. Emily Thank you so much for your comment. We hope to you come back again.

8/10 Good

Christopher Goh, Kuala Lumpur, KUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and pleasant stay at the hotel.
Nothing much to say because most of the time we will be out of the hotel and back late due to work and site visit. But it was a good experience. After a long day working and back at the hotel room with comport bed, it makes your sleep soundly. Thanks to the comfy pillow and bed.
Response from Guest Relation on 6 Mar 2017
Thank you so much for you comment and we hoped you come back to our again.

8/10 Good

David, Flower Mound, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Best business hotel in Rayong.
Was welcomed with a nice cold drink & a wonderful surprise from Ms. Kib for an complimentary 2 hour massage. A/C was strong & hotel offered both western & Thai breakfast. Wifi speed is a little slow. Plenty of restaurants & shopping around the hotel.
Response from Ging on 15 Feb 2017
Thank you very much for your compliant. We will solved for internet WiFi and provide bar soap & disposal shaver later.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Rayong City
A business hotel with essential needs

6/10 Okay

Verified traveller

Disliked: Room comfort
Budget accomodation for business trip
The room is clean and the house keeping make up the room every day. However, the bed is too hard for a good night sleep. If you are looking for a budget room, this is ok.

8/10 Good

Verified traveller

Business trip
Overnight stay with breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant Stay
Recommended, will be back again

8/10 Good

Tajchai, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like say this is a good hotel.

8/10 Good

Boom Shaka Laka, Md.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was in a great location with a 7-11 very near by. Its best to go running at the park that is maybe 2 miles away or so. Too many street dogs! One in particular will make you have to charge him. The breakfast buffet is great! The massage spa is very good.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from sine on 19 Feb 2020
Thank you for stay with us and your reviews.

8/10 Good

daniel, st hilaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel bien situe commerce a proximité,super vue du 11eme etage sur la ville et la mer
Stayed 9 nights in Jan 2020
Response from Patsita on 27 Jan 2020
Thank you for your comment and stay with us!

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Hotellet och personalen var trevliga, tyvärr lite sisådär med engelskan så det var svårt att kommunicera för att få hjälp med vissa saker. Personalen är dock väldigt serviceminded överlag och som sagt väldigt trevliga. Läget är inte det bästa då det inte finns mycket restauranger eller affärer i närheten. Runt hörnan finns dock 7-eleven och en jätte bra restaurang vi kan tipsa om är en restaurang som ligger runt hörnet från hotell-ingången och har ett Tyskt tema! God mat och mycket trevlig restaurang. Bekväma sängar och rymliga rum. Frukosten var ok men hade i princip endast sylt som pålägg, utöver det massor med thailändska rätter som var mer mat/lunch-akrga.
Stayed 2 nights in Dec 2019
Response from Kledduen on 25 Dec 2019
Thank you somuch for your review

10/10 Excellent

Tamotou

Stayed 2 nights in Nov 2019

10/10 Excellent

Daniel

Stayed 10 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本のテレビはNHKのみ 喫煙は階段踊り場で 水のペットボトルが3本ずつ シャワーのお湯がぬるい時は、上に付いている給湯器の調節を自分で 朝食は早めが良い。7:00ぐらいからは結構混んでいる事がまま有る
Stayed 4 nights in May 2019
Response from Kleddyen on 13 Aug 2019
Sorry for the inconvenience and Thank you for commenting.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rayong 2019 juli
Kanonfint hotell med bra personal. Kommer bo där igen nästa gång jag åker till Rayong.
Stayed 1 night in Jul 2019
Response from Poo on 11 Jul 2019
Thank you very much for your review. Your welcome again.

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาดดีครับพนักงานยิ้มแย้มดีบริการดีอาหารอร่อยแต่ตัวเลือกน้อยไปกน่อยครับ
Stayed 1 night in May 2019
Response from Kledduen on 19 May 2019
ขอบคุณสำหรับคำแนะนำค่ะ เราจะรักษามาตรฐานการบริการให้ดียิ่งขึ้นและจะปรับปรุงแก้ไขในส่วนที่บกพร่องค่ะ

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張で長期に泊まるホテルとして何の問題も無い上にコスパは最高
Stayed 5 nights in Apr 2019
Response from Napisa on 11 May 2019
Thank you for your review . Hope you will stay with us again.

6/10 Okay

윤호

Stayed 1 night in Apr 2019
Response from Kledduen on 3 May 2019
Thank you for your review. We will keep the service quality well.

8/10 Good

YASUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
โรมแรมสะอาด เงียบ แต่ ยังไม่ทันสมัยมาก ระดับปานกลางค่ะ
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้้้องกว้างขวางดีค่ะ
โดยรวมคือก้อดีค่ะ..
Stayed 1 night in May 2018
Response from Guest relation on 11 Jun 2018
ขอบคุณสำหรับคำติชมค่ะ หวังว่าทางโรงแรมระยองซิตี้จะมีโอกาสได้รับใช้คุณผู้หญิงอีกครั้งค่ะ

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Guest relation on 13 Jun 2018
Thanks for youe review

8/10 Good

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Rigtig god placering
Fint hotel med en rigtig god placering. Vi kunne gå til alt. Morgenmaden var ikke voldsomt spændende, og de var ikke særlig gode til at fylde den op. Poolen ligger i skygge, hvilket gør den meget kold, og vi kunne derfor ikke bade. Alt personalet var rigtig flinke og smilende.
Stayed 4 nights in Nov 2017
Thank you for any comment on my job would be grately appreciated..let us know can we better serve .. Best regards Nattarikanan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
安心できる中クラスホテル
10年ほど以前から利用しているが、安心信頼できるホテル。海側の部屋だと見晴らしがいい。Wifiは場所により電波が弱いが大丈夫。NHKを入れてほしい。

6/10 Okay

Jerry

다소 노후한 호텔
로비 들어가면서부터 고수 냄새가.. 라용 시내에 호텔이 몇 없어 이 금액으로는 선택의 여지가 별로 없음을 감안하면 so-so. 조식은 안 먹어봐서 모르겠음. 도보 2분거리에 편의점, 그리고 허허벌판.

8/10 Good

Harald, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig greit og rimelig hotell i Rayong
Jeg bodde her i 3 netter i juli, og var ganske fornøyd. Hotellet er noe slitt, men det var rent og pent. Greit bad med stor dusj, og god stor seng. Frosten var inkludert og veldig god. Betjeningen var hyggelige og omtenksomme. Jeg besøkte også spa-avdelingen, som var veldig bra. Jeg bor gjerne her igjen.

10/10 Excellent

Yi Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Winni, Gössenheim, Unterfranken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes und sauberes Hotel
Kinderfreundliches Personal, gutes und großes Frühstück, sehr saubere Zimmer und gute Anbindung an die Stadt