Hotels near Ras Abu Soma Dive Site

"The stuff very friendly and supportive. I like everything in Prima Life "

"Staff "

"An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge."

"The staff was amazing especially Abd El Hamid from housekeeping and Abd El Baset ( one of the chefs; he had Falafel prepared especially for me At breakfast), beach staff were brilliant. All staff were professional, friendly, helpful, smiley. Sea water was stunning, I had a sailing catamaran course with Mohamed Shaaban who was a genius. Thank you to all the staff and will definitely go back."

"Amazing 10/10 service from all staff and animation staff very good quality and diverse food options. The amenities are very clean and the food/water did not get us ill like we usually hear in Egypt. It's a huge testament to staff and managers in delivering a professional and 5* experience. "

"The unique thing was the staff and the service they provided to us or any other guest. They were very friendly and professional.I will revisit this hotel again. It was unforgetable vacation."

"Non customer service, food no good , not clean. "

"Cascades is a lovely property in a great location. The staff are incredibly professional and helpful. I would highly recommend a stay here and be sure to use the Spa!"

"I’ve never been to an all inclusive before where everything costs extra - from fresh orange juice at breakfast to ice cream. It’s a real shame because the hotel has nice facilities but it’s ruined by the fact they’re trying to get more money out of you. The bar closes at 11pm and if you ask for more than two drinks (served in tiny glasses) the staff are often very rude to you. We’ve been to many all inclusive hotels and I’ve never experienced it before where the bar staff are so impolite. One barman slammed my mum’s drinks down because she asked for more than two. The food is ok but there’s often very large queues, which again we haven’t been used to at hotels of this standard. Sales people constantly go round the poolside trying to sell you trips and excursions, which is understandable but sometimes stops you from being able to relax. In the evening, the only area to sit and have a drink is by the entertainment, which is very loud. I think the hotel would benefit from opening another bar area or having the mini disco away from this main entertainment area. Due to these issues this hotel really doesn’t feel like a 4 star hotel. We’ve been to lots of similarly rated hotels (including other hotels in Egypt) and this is unfortunately the worst we’ve experienced in a while. If they improve their management and stop charging extra for everything this could be a great hotel!"