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Reviews of Keyspring Niseko

3 out of 5
Keyspring Niseko
701-12 Yunosato, Isoya-gun, Rankoshi, Hokkaido

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 31 reviews" "
Rating 8 - Good. 2 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Travelled with group
Disliked: Staff & service, property conditions & facilities
The room was VERY SMALL. Nothing like the photo in their webpage. Massively overpriced compared to all of our other Hokkaido accomodations. Extra charge for a very poor very limited breakfast. No room service whatsoever. Our only Japan disappointment!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacob

Stayed 4 nights in Jan 2024

10/10 Excellent

Lili

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous , the staff and services are premium. The food is delicious. The surrounding is beautiful and amazing. If you have a car, I strongly recommend it. I like everything except the earlier afternoon shuttle service. The hotel provides free shuttle service to nearby ski resort Annupuri. It has 7:30, 8:30am shuttle to Annupuri, and 3pm pick up from Annupuri. The only way to get back to hotel is by taxi if you missed the 3pm shuttle; however, taxi is hard to find overall. If the hotel can extend their pickup after4pm, then it is perfect.overall, I am very happy with it. Thanks for their staff and excellent service!
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Beautiful Location with Wonderful Staff
We had the best stay! All of the staff were very friendly and very accommodating. We were very sad to leave this place – the loveliest hosts in one of the most beautiful places. Magi made us feel at home and was great with translating, Ryu helped us plan our days and gave great local attraction suggestions, Ichiro was flexible with our schedule, and Natsuki was the best driver and and made our transit enjoyable. Can't wait to come back!
Stayed 4 nights in Feb 2023

10/10 Excellent

Lauren, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how secluded Keyspring was! The staff are all amazing and kind and such great hosts. The breakfast was amazing. They offer rides to the resort and onsen and dinner if needed. They made us feel right at home. We didn't want to leave!
Stayed 5 nights in Feb 2020
Response from Keyspring Niseko on 18 Feb 2020
Thank you for staying with us! We hope to see you soon again.

10/10 Excellent

Kylie, Auckland NZ / Altillac, France

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, spectacularly friendly welcome - probably the most gracious hosts we have ever stayed with (and we travel a lot). Clean, convenient and beautiful mountain view - this is by far the best place we stayed on our 8 week trip, stay here if you can!
Stayed 1 night in Feb 2020

10/10 Excellent

chi yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hotel Keyspring Niseko on 22 Jan 2020
Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded and peaceful but close to skii and onsen
These cabins are the perfect place to stay for relaxing experience in Niseko. It’s located close to the locals ski spot, hotsprings and has an excellent restaurant over top. It is a little far from a grocery or convenience store but its also away from the busy bustling euro town of hirafu. We would definitely recommend.
Stayed 1 night in Dec 2019
Response from Keyspring Niseko on 5 Jan 2020
Thank you so much for staying with us. We are happy that you enjoyed your stay and hope to see you soon again！

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location a little bit far & room was small distance from Hirafu to here takes around 30 minutes
Stayed 5 nights in Feb 2019

10/10 Excellent

Bojan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book thos hotel
Keyspring Niseko is clean, fascilities are well maintained, the food is extremely good, its close to the mountain ( about 5 minutes with a shuttle) and the staff is very friendly. However, you can find these qualities in many other places on the mountain. What i look for in lodging when going on a ski trip is the feeling of being cosy, good overall energy, beautiful setting and comfort of resting among the family and friends. Keyspring Niseko is one of the very few unique places that provides these qualities. Its staff are not just friendly, they become your friends. The atmosphere is relaxed and the air is full of positive energy. Its a place run by people with big warm hearts,beautiful souls, and a true warm smile. I had one of the best ski trips of my life staying there and while awesome snow and mountains played a part of it, the people and staff i have met at Keyspring made it special and unforgetable.
Stayed 7 nights in Feb 2018
Response from Keyspring Niseko on 25 Feb 2018
Thank you for your review! We are very happy that you enjoyed your stay with us and that you had a good time in Niseko ^^ We will be missing you and hope that you come back again. Kind regards, Keyspring Niseko Staff

10/10 Excellent

james, calgary ab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natsu and noriko are the best
Unreal time! Best customer service in the county and so close to the hill!
Stayed 3 nights in Jan 2018
Response from Keyspring Niseko on 27 Feb 2018
Thank you for staying with us and for your kind words ^^

10/10 Excellent

Cliffp, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great shuttle service
Very friendly and helpful staff. Hotel totally off the beaten track but great shuttle service to slopes, sushi and Onsen. Great value for money.
Stayed 4 nights in Jan 2018
Response from Keyspring Niseko on 10 Jan 2018
Thank you for staying with us and we are happy that you enjoyed your stay. We hope to see you again ^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and good service.
nice hotel and good service.highly recommended...
Stayed 2 nights in Dec 2017
Response from Keyspring Niseko on 10 Jan 2018
Thank you for your kind review and we are happy that you enjoyed your stay with us ^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service , nice staff . Best I have never try . But location is far away you need to drive to hotel .

10/10 Excellent

George, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious getaway far from crowd, close to slopes
Beautiful couple of lodges situated right next to Annupuri ski area. We stayed at their Villa for a birthday celebration, the staff made sure we had a perfect holiday for our first time at Niseko. Keyspring is outside of the four main Niseko villages, but only 10 min shuttle drive away from Annupuri. We were conveniently dropped off at the villages every day for skiing, and picked up at night to relax at their bar/restaurant and the super luxurious Villa. The staff were so warm and really made Keyspring the highlight of our holiday. I was pretty surprised that there weren't more guests staying there, it's really a hidden gem of Niseko.
The Villa
The Villa

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lodge, close to Moiwa
What a beautiful lodge! The rooms seemed nearly brand new, and the included breakfasts were fantastic. The location is very quiet, but close to Moiwa for skiing. The staff were extremely friendly and hospitable, including offering us rides even though we had a car. I would stay here again without a doubt.

8/10 Good

King Lun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
完美perfect
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
ピザ美味しかった。朝食も美味しくいただきました。
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔であり、また朝食がとても美味しかったです。朝早くから除雪をしていただき早朝からスノボーをしに行くことができました！
Stayed 2 nights in Mar 2020

10/10 Excellent

WangYungTai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience.cozy and comfortable hotel.dood for self drive travelers.
Stayed 4 nights in Feb 2020

10/10 Excellent

yama, 関東

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
お部屋に冷蔵庫があればよかったです。
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とっても気が利く、すてきなホテルです。
雪山までの無料送迎はもちろん、スタッフの方みなさん、機転が効いて、快適にニセコを楽しむことができました。次回も泊まりたいです。
Stayed 1 night in Jan 2020

10/10 Excellent

shigetoshi

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ystävällinen majatalo
Miellyttävä kotikutoinen majatalo, jossa tunnelma on erittäin ystävällinen. Huone oli yksinkertainen, mutta toimiva. Tilaa oli rajallisesti ja lämmitys perinteisellä kaasulämmittimellä, joka kyllä pitää huoneen lämpimänä, mutta myös kuulostaa siltä. Aamiainen tarjoiltiin annoksina, jotka olivat maukkaita, joskin valinnanvaraa ei ollut.
Stayed 4 nights in Feb 2019

10/10 Excellent

shigetoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リピートしたいお宿
アットホームでとても快適に過ごせました。 また是非伺いたいと思います。
Stayed 6 nights in Dec 2018
Response from キースプリング・ニセコ on 7 Jan 2019
ご滞在いただきどうもありがとうございます。またのご利用を心よりお待ちしております。

10/10 Excellent

ting ting ale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一個不會失望的住宿
雖然地區不是很方便，但我們是自駕的不受影響！這里的環境和房間性價比超值！早餐超好味！服務員非常親切熱心！如果你可以自駕又想要一個清靜舒適的地方，首選這里一定不會錯！我强烈！强烈！强烈建議你住在這里！
Response from Keyspring Niseko on 18 Apr 2018
Thank you for your kind review and hope to see you again ^^

10/10 Excellent

Narae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Lodge
니세코 유나이티드에서 다소 떨어진 위치에 있지만 셔틀서비스를 제공하고 있어 접근하기는 어렵지 않습니다. 숙소도 아주 깔끔하고 세면도구도 잘 준비되어 있어요. 조용하고 한적한 곳에서 휴식을 취하고 싶으신 분에게 추천드립니다. 직원들도 친절하고 메시지도 빠르게 응답해주셔서 불편함 없이 편안한 여행을 할 수 있었습니다. 다음 겨울에도 또 이용할 예정입니다.
Stayed 2 nights in Mar 2018
Response from Keyspring Niseko on 7 Mar 2018
Thank you for staying with us and we look forward to seeing you again next season!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. Cozy hotel. Recommend
Stayed 2 nights in Dec 2017
Thank you very much for staying with us and hope that you enjoyed Niseko!

10/10 Excellent

L, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected experience! Thank you Keyspring Niseko!
The staff was very friendly and nice. The location is near Annupuri (10mins drive only). They provided pick up service everyday as they don’t have a shuttle bus. The experience was great. Recommended to those looking for a quiet and cosy ski vacation.
Stayed 5 nights in Dec 2017
Response from Keyspring Niseko on 27 Dec 2017
Thank you very much for staying with us and we are happy that you enjoyed your stay in Niseko. Hope to see you again next season!