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Reviews of The Falstaff Ramsgate

The Falstaff Ramsgate
16-18 Addington Street, Ramsgate, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 84 reviews" "
Rating 8 - Good. 20 out of 84 reviews" "
Rating 6 - Okay. 3 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made to feel very welcome by the team who run the Falstaff. Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shaun

Stayed 1 night in Jan 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy
Stayed 1 night in Nov 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, no noise from other rooms. The extra costs on check in (£25 for extra bed even though booked for 3 people, plus £10 parking) were a surprise but it’s central to town and comfortable enough. Very helpful friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

8/10 Good

Steven

Stayed 3 nights in Jun 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Chris

Business traveller
Disliked: Staff & service
Just poor.
No one was there! The room was tired in places. Bed and breakfast; No breakfast at advertised time. Check inn was a text message. Car parking was not signposted or explained prior to check in. Very poor experience. Will nnot stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Quirky hostelry.
Unusual entry/exit protocol. Often noone around on entry or exit, but security at high level. Nice continental breakfast included. Steep, twisty staircase, hard to negotiate when carrying luggage. Rental car scraped by other car park user.
Stayed 1 night in May 2023

8/10 Good

FRANCIS ZIGGY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENJOYABLE STAY.
THE APARTMENT WAS LARGE, CLEAN AND IN GOOD CONDITION. THE AREA WAS VERY QUIET. PARKING ON STREET WAS AN ISSUE.
Stayed 2 nights in Apr 2023

2/10 Terrible

Tim

Stayed 1 night in Apr 2023

10/10 Excellent

David

Stayed 1 night in Apr 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Susan le Jeune

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Mar 2023

4/10 Poor

Roy

Stayed 1 night in Feb 2023

6/10 Okay

Andrew

Olde Worlde experience in Ramsgate
Hotel is a relatively recently renovated Grade 2 listed building. It is a quirky establishment, with only 8 rooms, spread over three floors. Outfitted with older period pieces of furniture, there is an warm, comfortable ambience, or there may have been had the hotel been more occupied. Due to purported covid restriction carryover, the hotel services were mostly curtailed, with no evening restaurant and partial coffee shop/brunch service on 5 days. Room was adequate, although there was no hanging spaces for clothes. Room was not serviced during two night stay. Security was good, with keyless entry to hotel and room. Many times there was no one around upon entry to the hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Shaun

Stayed 1 night in Jan 2023

2/10 Terrible

Saikat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Stayed 1 night in Oct 2022

10/10 Excellent

gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Clean, comfortable and extremely helpful staff. Would stay there again
Stayed 2 nights in Sep 2022

10/10 Excellent

Gillian

Stayed 1 night in Aug 2022

10/10 Excellent

Carole

Stayed 2 nights in Aug 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Natasha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolutely lovely hotel with such a character. Loved the amazing croissants in the morning and the charm of the garden. The staff were exceptional.
Stayed 1 night in Jun 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Mark

Stayed 2 nights in Mar 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Disaster from start to finish
We were looking forward to our stay after reading the reviews but we did not have a good experience. There are no keys - its all electric door code entry - and this caused most of our issues. We were initially sent the wrong code so couldn't access the room. It then didn't work the next day after we returned in the afternoon. Staff said they'd fixed it but we found out they hadn't when we were locked out of the hotel that night during Storm Eunice. There are no staff around after 5pm and they didn't answer the mobile or landline and we only got back in after contacting them through Facebook Messenger. Calling it a continental breakfast is flattering and we weren't aware of car park charges until we arrived. We were then over-charged for our stay so had to be issued a refund. The room wss an ok size and bathroom newly refurbished but the bed and pillows were uncomfortable and there was just one hook to hang clothes. The experience ruined a birthday weekend away.
Stayed 3 nights in Feb 2022

10/10 Excellent

henry

Stayed 1 night in Feb 2022

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay and feels like home from home
When I walked in it felt like I was walking into my own home after a long drive and felt very warm and cosy. The room was outstanding and attention to detail is exceptional. Every evening and morning full care and attention was wonderful to make sure I had a comfortable stay and the parking is a fantastic bonus that was very helpful indeed. Fresh towels, immaculate room and hallways made me feel very safe. Highly recommended.
Stayed 5 nights in Nov 2021

4/10 Poor

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No greeting as advertised, just a tricky entry system. Nice, warm and comfortable room. Poor breakfast, with no choice of white or brown toast, marmalade or jam or a second cup of tea. No yoghurt or honey as would be usual for a continental breakfast. I had to ask for the tea tray to be refreshed on the evening of the second day, thinking this would prompt a daily refresh I never asked again. Sadly it did not and washing up on our break is not what I was expecting. All in all, I would not stay again and think it poor value for money.
Stayed 4 nights in Oct 2021

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
It was a very pleasant stay breakfast was cereal, toast and croissant which was freshly baked on site. We had to pay for car parking on site which we did not know until we left as hotels.com has got the wrong information on its website. They changed our towels with no problem. Very pleasant stay.
Stayed 2 nights in Sep 2021

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful they couldn’t do enough to help us. The food in the hotel was lovely. There were no fold up beds available on our arrival so the staff upgraded our room to accommodate us and made our stay extremely comfortable. Ideal location.
Stayed 2 nights in Aug 2021

8/10 Good

Lucy

Stayed 2 nights in Aug 2021

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
We really enjoyed our stay the room was comfortable and lovely friendly staff would highly recommend.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
All good thank you
Stayed 3 nights in Jul 2021

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stayover in Ramsgate
Hi a couple of unexpected surprises when we signed in. 1) had to pay to park the car 2) continental breakfast only. At £120 a night I would have expected free parking and a cooked breakfast. Would not have booked our stay if I had known in advance!
Stayed 2 nights in Jul 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and COVID compliant
Had a fabulous stay at the Falstaff. No manned 24 hour reception but Diane was on hand to meet us on arrival and show us to our room. The room itself was spacious (not palatial space but more than enough for a short stay) and very clean and tidy having been decorated as part of a thorough renovation of the hotel. The room itself had everything needed in a hotel room (tv, hairdryer, kettle). Guest lounge was lovely and we made the most of this on our first night when the weather was too awful to be out too long. Very clean and tidy and allowed to bring in food etc should you want. The hotel itself is only a short 5 minutes stroll to the sea front and set in a street that was safe and quiet. Small shop directly opposite the hotel for any groceries you might need. Breakfast was basic (continental) but able to order something more substantial if required. Parking was a little tricky. The car park is set behind the hotel and access is at the bottom of a narrow road which, thanks to the road markings, looks like a one way street that you can’t access. It’s a little confusing first time. No in-room housekeeping for the short duration of our stay due to COVID protocols in place but this suited us and made us feel more COVID-secure knowing nobody else was in our room while we were out for the day. Dog-friendly too although advisable to call reception on booking to confirm. Would definitely recommend the Falstaff to anyone wanting to explore Ramsgate.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A great place, clean, stylish and comfortable with friendly approachable staff. Set in a picturesque and historic street in Ramsgate near all the facilities and marina. Parking behind the building for a tiny charge.
Stayed 3 nights in Jun 2021

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Stayed 1 night in Nov 2020

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay ! Such a warm and welcoming place. Clean, comfortable and I even left my handbag downstairs twice I felt so at home ! :D Would recommend this lovely hotel in a heartbeat...thank you :)
Stayed 2 nights in Aug 2020

10/10 Excellent

Debi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel!
A fantastic hotel in a great location. Sarah the manager was outstanding. Honestly one of the nicest hotels I’ve stayed in. The breakfast provided was excellent and all the staff members incredibly friendly.
Stayed 2 nights in Jul 2020

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless stay at the Falstaff
Fantastic short break in the Falstaff. Wonderful location. Breakfast was to die for and we were very nicely looked after. Will come again.
Stayed 1 night in Jan 2020

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people nice decor nice stay. 🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, quirky, friendly- perfect for couples, small families and doggy friendly! Highly recommended
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It covered all I was looking for: comfortable room, friendly staff, character building and convenient to all I required.
Stayed 3 nights in Jul 2019