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Reviews of San Clu Hotel

3 out of 5
San Clu Hotel
Victoria Parade, Ramsgate, England

Reviews

7.8

Good

Rating 10 - Excellent. 100 out of 356 reviews" "
Rating 8 - Good. 154 out of 356 reviews" "
Rating 6 - Okay. 62 out of 356 reviews" "
Rating 4 - Poor. 27 out of 356 reviews" "
Rating 2 - Terrible. 13 out of 356 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel sea views, friendly staff, great location, clean great food and service
Stayed 1 night in Apr 2024

8/10 Good

Grzegorz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of rooms and AC in the room. Very comfortable. But yuu can hear all kind of noises. Especially when people are going to their rooms. Overall satisfied and be definitely back.
Stayed 1 night in Apr 2024

10/10 Excellent

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomadating local to beach and shops
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made so welcome and , staff were available and helpful. Room was lovely and comfortable
Stayed 2 nights in Apr 2024

6/10 Okay

Natalie

Nice seafront setting. The carpet in the hallways in dangerous where it is all lifted.
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Trevor

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Could be a great hotel
Not stayed there since being revamped, but disappointed as bathroom great bedroom furniture dated, was expecting full English breakfast but only offered continental.
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience
Stayed 1 night in Feb 2024

8/10 Good

John

Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelle
Stayed 2 nights in Jan 2024

10/10 Excellent

Trevor

Stayed 1 night in Dec 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay
Really nice and helpful staff - reception, bar and breakfast. Comfortable room with modern bathroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was an amazing night, we was made to feel welcome and the lady who was there at the bar at 2pm and agin at breakfast was amazing to us especially with the children
Stayed 1 night in Nov 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel
A really friendly hotel with very helpful staff. The bedroom was clean and a reasonable size. A couple of minor but annoying features. Firstly, the view of the tv (which is in the corner of the room) from the bed is partially obscured by the posts of the four poster bed. Second, the wall lights by the bed have been installed lopsidedly.
Stayed 1 night in Oct 2023
Response from lydia on 8 Nov 2023
we are glad you enjoyed your stay appreciate your feedback we will certainly take it all into consideration

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
not so good, there could be more done with the rooms and decor around the hotel, more to point the rooms. Very Basic, bland, needs more colour, furniture and beds in particular need replacing. They done more in the bar area, which looks very modern and jazzy, to match it, there's not much. Sauna and Gym area are good. The service from Staff is very seldom, especially staff not caring there are fly problems around the hotel. Also, the food needs improving, quality check is required. The menu needs streamline and cut down. Far too much, which explains if they cook fresh. i would not knock it down completely there's always room for improvements.
Stayed 1 night in Oct 2023

10/10 Excellent

Gideon

Stayed 4 nights in Sep 2023

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The San Clu was good for sea view, walking distance from all pubs / clubs. Car parking. Breakfast was good and hotel clean. We have stayed before and will do again.
Stayed 1 night in Sep 2023
Response from lydia on 4 Oct 2023
we are glad you continue to enjoy your stays with us and hope to see you again soon.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall
Arrived at 14.40 in heavy rain too be told at Reception that we were too early was a disheartening start. Flasks of coffee for breakfast was a disappointing throwback and problems with card entry system were irrritating. Everything else was good and our overall experience was good.
Stayed 2 nights in Sep 2023
Response from lydia on 4 Oct 2023
Unfortunately check in is 3pm as that's when our rooms are all ready. Fresh coffee and tea should have been available at breakfast as well, upon offer or request. Other than that we are glad you enjoyed your stay and welcome you again in the future.

10/10 Excellent

Christopher

Stayed 1 night in Jan 2023

10/10 Excellent

Peter

Stayed 1 night in Dec 2022

8/10 Good

Ian

Stayed 2 nights in Nov 2022

10/10 Excellent

Charlie

Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff impressive rooms , dining room and hotel position on front
Stayed 3 nights in Nov 2022

8/10 Good

Awat

Stayed 1 night in Nov 2022

10/10 Excellent

GRAHAM

Stayed 3 nights in Oct 2022

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Living off past glories
The staff are friendly and bar and breakfast area good and bathrooms have been recently refurbished well. But the hallway and rooms and furniture have not been touched since the 70s and single glazing means very loud in the wind . Also we had two rooms same price one was in the attic with slopped ceilings and limited space other was full size need different room pricing structure. Lift also took many minutes. Confused why rooms were not refurbished at the same time as the bathrooms . Living off past reputation and if want a good room saw the suites as door was open and look good and worth paying the extra for
Stayed 2 nights in Oct 2022

4/10 Poor

William

Warm welcome but thats about it
We had a warm welcome but beyond that its very dated the free continental breakfast is by far the worse i have ever come across, you can pay extra for a full english, But cant charge to your room!
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night. Ramsgate is an area which hasn't really changed since I last visited 35 years ago, room was fine, bathroom very nice. Suitable for a couple of nights without any concerns.
Stayed 1 night in Sep 2022

10/10 Excellent

Nisrin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel,and amazing sea view 😍 We will returning our visit very soon .
Stayed 1 night in Sep 2022

6/10 Okay

Ricardo

Stayed 1 night in Aug 2022

8/10 Good

MARK

Liked: Cleanliness, staff & service
Good hotel thecroom was clean but rear facing and noisy asxclise to the air con units. Continental breakfast was good and location handy firva walk to the town centre
Stayed 2 nights in Aug 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcoming stay
Lovely place to stay, can’t get much closer to the seaside and very welcoming. Some of the furniture may be a little dated but it adds to the charm and doesn’t affect comfort at all!
Stayed 1 night in Aug 2022

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel to stay at, and great value for money. For me the stands out was the receptionist when booking in, didn’t catch the name but she was friendly and chatty both when checking in and leaving. And gave helpful tips to someone who wasn’t local as to how best make use of my time which I appreciated!
Stayed 1 night in Aug 2022

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Stephen

Business traveller
Just ok
Very old and dated
Stayed 1 night in Jun 2022

10/10 Excellent

Nina

Stayed 1 night in Jun 2022

10/10 Excellent

Paul, Gibsons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpfull staff
Stayed 8 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week in Ramsgate visiting my daughter and was pleased to stay at the Comfort Inn. Rooms were good but I will upgrade to a suite on the front for my next visit (ocean view!). Area was lovely. Right on the sea front and within easy walking distance of the town centre. Above all the staff were very kind and I sincerely appreciate them being flexible with my booking when they didn't have to. Thank You. Best choice in Ramsgate. Definitely plan to stay again.
Stayed 7 nights in Dec 2021

2/10 Terrible

David

Stayed 1 night in Apr 2022

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant, continental breakfast was ok. Room was generally clean and well maintained except for a dirty pillow case, and the grout & sealant around the shower, which needs some attention.
Stayed 1 night in Mar 2022

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated with a restaurant bar inside - cheap and good choice of beers. Staffs are very polite and helpful. I recommend!
Stayed 4 nights in Mar 2022

10/10 Excellent

chaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed before would not have stay there if it had been bad , would we
Stayed 1 night in Mar 2022

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
We expected basic, and were pleasantly surprised. The sauna was a bonus, the gym well kitted out, the evening entertainment free and good fun. The continental breakfast was substantial enough to not need to purchase a cooked breakfast in either morning and staff were really helpful when our keycard wiped itself and provided us additional bottles of water when requested.
Stayed 2 nights in Feb 2022

8/10 Good

t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short break
Welcoming stay. staff very friendly. Large comfortable bed but a tad warm in room, not sure why as heating not on. Great location.
Stayed 2 nights in Feb 2022

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Comfort Inn is remarkable!
Stayed 1 night in Feb 2022

8/10 Good

Paul

Stayed 2 nights in Jan 2022