When full this hotel has 22 guests, it must have nearly as many staff. It is built into the side of the hill, like most things in Ragussa Ibla and hence has a lot of stairs but it is worth climbing them to get to the characterful rooms. Breakfast, which is on offer for four hours in the morning, has a wide range of cheeses, cold meat, cakes fruit and yoghurt. Plus fruit juice tea/ coffee etc. We had a nightmare journey to Sicily, entirely the fault of Rome airport The hotel staff, who had booked us a taxi from the airport, kept in touch with us and the taxi driver so that when we finally arrived seven hours late, the taxi was still waiting and reception staff were available to greet us. What more could you ask for?