6/10 Okay
Dipan, Edmonton
Travelled with partner
21 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is at a fantastic location. Up on the hill with some super views. Tea and coffee in the room were good but utensils can be cleaner. The shower curtain was all crumpled. Just one pillow was provided per person. The staff are friendly and can be reached by phone. Most times there weren't anyone on the lobby. The rooms were spacious and comfortable. However there were some serious drawbacks including the fireplace switch which can only be operated on opening the safety lid exposing the open electrical connections which could result in severe shock hazards. The water faucet in the shower leaked the entire time we were there. We called the staff to inform but they didn't show much interest to fix it or move us to another room. We were subjected to dripping water through the two nights we were there. On top of that the sheer wastage of water for that period. They could have tried to stop the water temporarily and move us to another room but no effort was made whatsoever. The hotel doesn't have any breakfast. Just for views the hotel is attractive but it cannot be the usp for long if they don't fix the problems.
Dipan
Stayed 2 nights in May 2024