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Reviews of Holiday Inn Express Hotel & Suites Quincy I-10, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Quincy I-10, an IHG Hotel
101 Spooner Rd, Quincy, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 780 reviews" "
Rating 8 - Good. 201 out of 780 reviews" "
Rating 6 - Okay. 77 out of 780 reviews" "
Rating 4 - Poor. 32 out of 780 reviews" "
Rating 2 - Terrible. 19 out of 780 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Valarie M.

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It’s a very old hotel and could use updating. Carpet torn in many areas, bathroom felt dirty but was just older. This had the best hotel breakfast I’ve had in a while though. Would like to see an EV charger.
Stayed 1 night in May 2024

8/10 Good

David, Pensacola

Stayed 1 night in Apr 2024

8/10 Good

Betty, SHELBYVILLE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Gary, De Soto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept. Friendly. Nice place. Short drive to good food.
Stayed 1 night in Jan 2024

6/10 Okay

Bertha

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Dominko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 2 nights in Apr 2024

2/10 Terrible

Fergal

Travelled with group
Disliked: Cleanliness, staff & service
The room was smelly and the receptionist was very rude to several guests, Hampton inn would probably be better!
Stayed 1 night in Apr 2024

10/10 Excellent

Vilmarie

Stayed 1 night in Apr 2024

8/10 Good

ROBERT

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pool was closed also the area around the pool
Stayed 1 night in Apr 2024

6/10 Okay

Charles, Sanibel

Travelled with family
Liked: Property conditions & facilities
The WiFi connection instructions are not at all clear.
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was renovated recently, it’s contable and clean but the breakfast was horrible.
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Stayed 1 night in Mar 2024

6/10 Okay

EDWARD, Naples

Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Easy to get to. In good shape but could use a little refurbishing.
Stayed 1 night in Mar 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe in area. Property was clean, quiet and comfortable. Breakfast was great.
Stayed 1 night in Mar 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Vos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly staff.
Stayed 2 nights in Feb 2024

8/10 Good

patty

Stayed 1 night in Jan 2024

2/10 Terrible

Curtis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Awful smell in our room.
Room had an extremely concentrated air freshener scent like it was pressed against your face. I couldn't sleep all night it was so strong and woke up with a headache. Hotel was fully booked, so no other rooms to be had that night. Now all our stuff reeks of it.
Stayed 1 night in Jan 2024

2/10 Terrible

Scott

Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024

8/10 Good

Jill, Louisburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lane

Stayed 1 night in Jan 2024

6/10 Okay

Nancy

Stayed 1 night in Jan 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was fine we really didn't use any of the facilities except the room. We were not at the room only for a few hours. We would stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

stephanie, laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, clean and roomy. Property was clean. Breakfast was adequate. Had both hot and cold selections. Easy on/off the highway. Would stay here again.
Stayed 1 night in Jan 2024

6/10 Okay

Kimberly

Liked: Staff & service
Spacious rooms, nice, cozy enviroment.....
Stayed 2 nights in Dec 2023

2/10 Terrible

Adrienne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Needs a GOOD cleaning
Spray the hotel for roaches. There is mildew in the shower and on the shower head. The carpet in the hotel needs a deep cleaning. The staff is not cleaning this hotel thoroughly. The floors are sticky and dirty. Parking is terrible, big trucks and campers take over the parking lot. I won’t stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Williams

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe and clean. Excellent breakfast. Priced right.
Stayed 1 night in Dec 2023

10/10 Excellent

Ashlee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The room was larger than expected and the breakfast options were great. The room was very clean and we had a quiet stay. I would stay here again
Stayed 1 night in Dec 2023

8/10 Good

Alandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jarryd

Stayed 1 night in Dec 2023

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was modern, clean & mhad good breakfast!
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah, Punta Gorda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off I-10. Clean, comfortable. Friendly staff. Good for one night stay while traveling.
Stayed 1 night in Dec 2023

10/10 Excellent

bridgett

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and friendly staff
Stopped in overnight traveling to Disney. The rooms were clean and hotel staff was friendly. Would definitely stay again!
Stayed 1 night in Dec 2023

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in at 11:20 pm after a full day of work and travel. I went down stairs to let them know we had mold on the ceiling in the bathroom. They didn’t have another room available. They would see what they could do in the morning for our second night!you can also hear a dripping noise from the vent sounds like water dripping. Breakfast was fine! Pancake maker was cool! when I walked back up stairs our door wouldn’t lock unless slamming the door ! Went to the front desk and he said to put the key in and talk it out it should lock… if that doesn’t work I’ll walk up there. Come to find out from someone else who was staying there you have to slam the door for it to lock! This is at 6:30 am! So in order for the door to lock you have to slam it shut! We went to a lacrosse tournament and returned at 4pm room was never cleaned… we had to go downstairs to get new towels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Melissa

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Upon checking and getting our room… we noticed our floors were sticky and the towels looked used. Bathroom was not clean. They also hadn’t put any soap or the usual stuff by the sink like soap and lotion etc. When we told them about the issues with our room instead of changing our room they had the cleaning people come and basically told us to get out for about 5 min. The cleaning person “cleaned” but it was still sticky. And they still didn’t leave us any soap by the sink.
Stayed 1 night in Nov 2023

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and great breakfast!
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close to our friends for our visit.
Stayed 2 nights in Nov 2023

6/10 Okay

Lluvia

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Rafael

Stayed 2 nights in Nov 2023

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023