"Staff were always helpful and friendly.
Rooms was very clean and and comfortable made up daily.
Buffet breakfast was yummy.
We stayed for 10 nights, not one problem while we stayed there. Very comfortable, clean and staff were always accomodating.
The only thing I would say is, there isn’t anywhere in the hotel to sit and relax in front of the fire place, this area is closed after breakfast and re opens for dinner so we found ourselves circling cafes to find an area were we could all catch up and relax.
But that definitely didn’t affect our stay and the experience was excellent… just some feedback for the hotel."
"Compact room and bathroom, but comfortable. Okay for short stay and convenient for airport.
Parking a bit awkward - went out for dinner and then there was absolutely no parking anywhere near (despite a very large pay car park close by)."
"We always love going to the Heritage. Great views and just far enough out of town to get away from the crowds but not that far to get back into town in 5 minutes. Staff were excellent and helpful. Rooms are very comfortable. Beds are comfortable too. However rooms could be cleaned earlier and before the late afternoon. There was one day our room was completely forgotten, despite us telling them we were leaving our room in the morning. I think there may have been a shortage of cleaners this time. They did do their best though. Not complaining.
Restaurant and bar staff are excellent.
We will definitely book there again."
Copthorne Hotel and Apartments Queenstown Lakeview
10/10 Excellent
"Amazing staff.. the ones at the restaurant were extremely helpful. The hotel is basic and tired . At the same time time it is clean, the beds are comfortable and the heater works well inspite of no aircon."
"We stayed here for 8 nights and had a wonderful experience. The room was always spotless, and the housekeeping team did an excellent job throughout our stay.
One of our kids' favourite parts was having breakfast by the window each morning while enjoying the stunning views . It was the perfect way to start the day. The restaurant and bar were both fantastic, with great food and a welcoming atmosphere.
We also really appreciated the ski storage room. It was convenient, secure, and made it so easy to store all of our ski equipment after a day on the slopes.
Overall, we had a fantastic stay and would highly recommend this hotel to anyone visiting for a ski holiday. We would definitely love to come back!"
You deserve to get away, and a resort is the ideal place to indulge in all the amenities and services you need for a relaxing time in Queenstown. One of the comfortable resorts in the surrounding area could be just what you're looking for, whether you want an amazing pool, shopping possibilities or fun activities to try.
What's a favourite resort in Queenstown?
Our top-rated resort near Queenstown: Mt Cardrona Station Resort - 20.5 mi (33 km) from Queenstown. Access to a garden, free self-parking and concierge services.
What can I do in Queenstown?
Travellers come to Queenstown for winter sports such as skiing, and also love the hiking and other activities. Enjoy some time by the water at Queenstown Beach and Frankton Beach, or head to Steamer Wharf and Queenstown Mall for some retail therapy. Skycity Queenstown Casino and Kiwi Park are a few additional attractions in the area that you might like.
What's the seasonal weather in Queenstown?
The hottest months are usually February and January, with an average temperature of 13°C, while the coldest months are July and August, with an average of 3°C. Average annual precipitation for Queenstown is 1506 mm.
What's the best way to get to and around Queenstown?
Fly into Queenstown (ZQN-Queenstown Intl.), which is located 4 mi (6.4 km) away. You can also search for flights into Wānaka Airport (WKA), which is 35.7 mi (57.5 km) away. If you'd like to explore around the area, consider renting a car to explore more sights.