Check COVID-19 restrictions.

The Arrow Hotel

Photo gallery for The Arrow Hotel

Primary image
Terrace/patio
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of The Arrow Hotel

The Arrow Hotel

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
Map
63 Manse Road, Arrowtown, Otago, 9302

Explore the area

  • Popular LocationCrown Range5 min walk
  • Popular LocationArrowtown Chinese Settlement7 min walk
  • Popular LocationSt Patrick's Catholic Church & Mary MacKillop's Cottage11 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)15 min drive

Choose dates to view prices

About this area

Arrowtown

Located in Arrowtown, The Arrow Hotel is in the historical district and on the riverwalk. Skyline Gondola and Crown Range are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Frankton Beach and Lake Wakatipu. AJ Hackett Bungy Jumping and Alpine Aqualand are also worth visiting. Discover the area's water adventures with nearby kayaking, or enjoy the great outdoors with rock climbing, hiking/biking trails and skydiving.

What's nearby

  • Crown Range - 5 min walk
  • Arrowtown Chinese Settlement - 7 min walk
  • Lakes District Museum - 10 min walk
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 11 min walk
  • Millbrook Resort Golf Course - 3 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 15 min drive

About this property

The Arrow Hotel

Rivewalk hotel in Arrowtown with free parking
A meeting room, free use of bicycles and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 5 soundproofed rooms feature free WiFi and sofa beds. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
The Arrow Hotel offers 5 air-conditioned accommodations with minibars and espresso makers. This accommodation is furnished with unspecified sofa beds. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Full-sized fridge/freezers and microwaves are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AMโ€“9:30 AM: NZD 25 per person
  • Room service available

Things to do

  • 18 holes of golf
  • Free bike hire
  • Mountain biking
  • Public winery tours
  • Wine-tasting room
  • Winery release events

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Microwave
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Korean

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Premium bedding
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix

Food and drink

  • Cookware/dishes/utensils
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: NZD 25 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

National rating

This property does not have a Qualmarkยฎ rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Arrow Private Hotel
The Arrow Private Hotel
The Arrow Hotel Hotel
The Arrow Hotel Arrowtown
The Arrow Hotel Hotel Arrowtown

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 64 out of 74 reviews
5 - Excellent 86%
Rating 4 - Good. 8 out of 74 reviews
4 - Good 11%
Rating 3 - Okay. 2 out of 74 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 74 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 74 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had high expectations for this place based on others' reviews, but those expectations were exceeded. From the moment we arrived till the moment we (sadly!) left, it was the most idyllic 2 night stay one could wish for. We stay in a lot of hotels, and so I feel I am well qualified to make the following observations: 1) One litre of fresh milk in the full sized fridge. I can't stand those nasty little pottles of milk that most hotels provide, they never provide enough and the waste that they create is horrendous. 2) A coffee pod machine. JOY!!! And upon noticing that we used all of the pods provided on the first day they supplied extras for the second day. Really nice touch, 3)A proper 4 burner hot-plate. Not that we used all 4 elements but it was nice to know that we could if we chose to. 4) A washing machine and dryer to use at no cost. After being on the road for nearly a week we needed to do some laundry and I have always preferred to do my own. I would have been happy to use a coin laundry but to allow use at no cost is a lovely gesture. 5) We were tired of rich restaurant food and takeaways, we really felt like a good steak cooked on the BBQ with a simple salad. The lovely owner allowed us to use his own BBQ to do this. I was so grateful! (We could have used the frying pan on an element in our room, but BBQ'd steak is preferable). 6) The lovely stream-side walk into town, it's so picturesque and serene. 7) The underfloor heating in the bathroom - even
Stayed 2 nights in Dec 2021

5/5 Excellent

Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a lovely room
Stayed 1 night in Jul 2021

5/5 Excellent

Stayed 1 night in Jun 2021