Hotel Dekat Queensgate Shopping Centre

"All good."

"Very, very steep stairs to the apartment. Spacious with 2 separate rooms. Microwave, toaster and air fryer but no oven or hob. Not enough cutlery/crockery. No tea towel! I'd say not very well equipped. "

"Property was okay, there was staining around shower basin seals and rust where the toilet brush etc had not been replaced in a LONG time. Glad I brought my own kitchen utensils with me as everything at the property was damaged. Couldn’t even leave a fresh dish sponge for a new stay so questioned how clean the place actually was. The Lino in the kitchen was damaged in places and the fridge had been turned off and leaked into the kitchen floor. Also staining / dirt on sofa so couldn’t really...

"1) Checkin details were not provided - I had to contact Hotels.com and wait ±1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later. 2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe. 3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....

"Everything was perfect . Staff very polite . Room was unreal"

"Lovely Inn with excellent staff and very good food. "

"Excellent room clean and tidy Great food Great location Definitely be back Service was great "

"Amazing hotel in all regards. Really enjoyed our stay. Lovely area, nice walks nearby, great hotel rooms and restaurants. Clean, very nicely furnished. Superb service from staff. Great food in the Hancock Kitchen (less formal of the 2 restaurants) - didn’t eat at the more formal one. One of the best hotels I’ve stayed at for many many years. Encourage anyone to visit."

"Nice clean rooms, good food, great health and wellness facilities, good onsite parking. A fantastic place to stay. Highly recommend."

"Lovely clean room with everything we needed from a kettle and mugs to bathroom essentials. It was really quiet and the bed was very comfy. There's restaurants very close by as well."

"What stood out most was how the receptionist and housekeeping staff went above and beyond after we had checked out. I became ill and returned to the hotel 30 minutes after checking out allowing me to return to my original room for an hour to recuperate I was then provided with essentials for my home trip. The service was exemplary throughout our stay and we would definitely return and recommend "