Terrace/patio

Reviews of Hôtel Boutique Ophelia

4 out of 5
Hôtel Boutique Ophelia
640 Grande Allée E, Québec City, QC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 91 out of 103 reviews" "
Rating 8 - Good. 8 out of 103 reviews" "
Rating 6 - Okay. 3 out of 103 reviews" "
Rating 4 - Poor. 0 out of 103 reviews" "
Rating 2 - Terrible. 1 out of 103 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luigi

Travelled with partner
Liked: Amenities
What a wonderful stay! Would highly recommend. Great location and great experience
Stayed 3 nights in Apr 2024
Response from Megan on 19 Apr 2024
ear guest,Thank you for your kind words! We're delighted to hear you enjoyed your stay with us and appreciated our location. We look forward to welcoming you back soon!Warm regards,

2/10 Terrible

Matthew

Stayed 1 night in Mar 2024
Response from Jonathan on 31 Mar 2024
Bonjour Matthew,We are extremely sorry if your stay at our hotel was not up to your standards. A few minutes ago, I have sent you an email to get more information about what happened during your stay that did not go as planned that made you give us a 1 out of 5.Do not hesitate to contact us to improve our guest satisfaction.

10/10 Excellent

Justin, Dollard Des Ormeaux

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with an amazing restaurant below!
Stayed 3 nights in Mar 2024
Response from Megan on 17 Mar 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our boutique hotel and had a fantastic dining experience at our restaurant below. We look forward to welcoming you back for another amazing stay!

10/10 Excellent

Stéphanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The room was high quality luxury and the staff was extremely helpful. 15/10 experience!
Stayed 2 nights in Feb 2024
Response from Séfora on 3 Mar 2024
Bonjour Stéphanie, Thank you for your comment! We are pleased that you enjoyed the hotel! We hope to have the pleasure of welcoming you again soon. ;)

10/10 Excellent

Michael

Travelled with family
Super
Stayed 1 night in Feb 2024
Response from Jonathan on 23 Feb 2024
Merci beaucoup pour la rétroaction positive! La satisfaction de nos clients est notre priorité alors nous sommes très heureux de cette note parfaite.En espérant vous revoir bientôt !

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet place to stay. We enjoy the living.
Stayed 1 night in Nov 2023
Response from Jonathan on 23 Feb 2024
Thank you very much for your positive feedback and wonderful comments. Hope to see you again soon!

10/10 Excellent

Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very beautiful rooms where you can relax and enjoy the beautiful Quebec city.
Stayed 1 night in Feb 2024
Response from Jonathan on 23 Feb 2024
Thank you very much for your positive feedback and wonderful comments! Guest satisfaction is our priority so we are glad you enjoyed. Hope to see you again soon!

10/10 Excellent

Alexandre

Stayed 1 night in Feb 2024
Response from Jonathan on 20 Mar 2024
Merci beaucoup pour cette rétroaction positive ! Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous.En espérant vous revoir bientôt !

10/10 Excellent

Tracy

Stayed 3 nights in Feb 2024
Response from Jonathan on 12 Feb 2024
Thank you so much for the wonderful feedback! We are extremely glad to know you enjoyed your stay.Hope to see you again soon!

10/10 Excellent

Jim

Stayed 4 nights in Jan 2024
Response from Alan G. Taboada on 23 Jan 2024
Bonjour Jim, thank you so much for choosing us and for your score! We wish you a great rest of your day and hope to see you again!

10/10 Excellent

gifty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alan G. Taboada on 23 Jan 2024
Bonjour Gifty, merci beaucoup pour votre note ! C'est formidable de savoir que vous avez apprécié votre séjour parmi nous ! À la prochaine!

10/10 Excellent

Debra

Stayed 3 nights in Aug 2023
Response from Alan G. Taboada on 27 Dec 2023
Bonjour Debra, thank you so much for taking the time to leave us that amazing score! It was a pleasure to have you at our hotel and we hope we have the chance to host you again!

10/10 Excellent

Darnley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved loved Ophelia! Beautifully appointed room. Comfy beds. Excellent service. A
Stayed 4 nights in Nov 2023
Response from Alan G. Taboada on 25 Nov 2023
Bonjour Darnley. We're thrilled to hear that you loved your experience at Ophelia! It's wonderful to know that you enjoyed the room and that you found the beds comfy. Your positive feedback means a lot to us and help us bring you the best service possible. Thank you for taking the time to share your experience. We look forward to welcoming you back for another fantastic stay!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect.
The hotel itself was clean and in excellent condition. The room was very comfortable and had everything needed for a good night’s rest. There were two restaurants: Ophelia and L’Atelier. While we didn’t dine at Ophelia, we did have oysters and cocktails at the L’Atelier, and everything was tasty and fresh. To note, the hotel does not have a lift, so access was only via two steep flights of stairs. There was also no on-site service. That wasn’t a problem except when we discovered our tv was not working. The picture lagged severely and the airplay function did not work. We messaged the hotel but they didn’t get back to us until we had checked out. It was too bad as we had wanted to stay in after a snowy day and watch a show or movie.
Stayed 2 nights in Nov 2023
Response from Alan G. Taboada on 21 Nov 2023
Bonjour Alan, and thank you for sharing your positive experience with us. We're delighted you found the hotel clean and in excellent condition. It's great to hear that the room provided a comfortable stay. We apologize for any inconvenience regarding the stairs, as we understand that they may pose a challenge, specially in the upper floors, as well as with the TV issue. We have a virtual reception and, even though we're not always on site, we're one phone call away and our lines are always available, even for emergencies in the middle of the night. Your feedback is valuable, and we'll work to improve our responsiveness. We hope to welcome you back for an even better stay in the future!

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alan G. Taboada on 17 Nov 2023
Bonjour Olivier,Merci beaucoup pour cette note incroyable ! Ce fut un plaisir de vous avoir reçu dans notre hôtel et nous espérons vous accueillir à nouveau lors de votre prochaine visite au Québec! À la prochaine !

10/10 Excellent

Patrick

Stayed 1 night in Nov 2023
Response from Sandrine on 14 Nov 2023
Quel grand score! Merci beaucoup, Patrick. Nous espérons vous revoir pour un autre merveilleux séjour.

10/10 Excellent

Rick, Sandy Hook

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved The Hotel Ophelia. The rooms (especially the bathrooms) were fabulous. The staff was extremely kind (the restaurant manager and our early morning bag assistant definitely went over and above). My only problem was no elevator in the building. Even without it, I still would come back but would request a lower floor. It was a wonderful experience and the location was perfect.
Stayed 2 nights in Oct 2023
Response from Sandrine on 14 Nov 2023
What an amazing review! Thank you very much, Rick. We greatly appreciate your kind words, and we look forward to welcoming you again for another memorable stay.

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Sandrine on 30 Oct 2023
Merci beaucoup, Jacquelyn! Nous espérons avoir la chance de vous revoir bientôt.

10/10 Excellent

Hamish

Fabulous hotel. Room was well appointed and spotlessly clean.
Stayed 2 nights in Oct 2023
Response from Alan G. Taboada on 24 Oct 2023
Bonjour HamishThank you so much for your review. We're thrilled to hear that our Hotel lived up to your expectations. Your positive feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay. have a great day!

6/10 Okay

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location & nice modern room with helpful staff. However it is located above a noisy nightclub/ restaurant that can be quite loud at night.
Response from Sandrine on 22 Oct 2023
Thank you for your kind words about our fantastic location, modern rooms, and helpful staff. We appreciate your feedback about the noise, and we'll look into ways to minimize any disruptions in the future. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.

8/10 Good

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, nice restaurant easy walking to restaurants and shopping. Was not aware of no elevator which was inconvenient for us to carry our luggage up to our room. Room was small.
Stayed 2 nights in Sep 2023
Response from Sandrine on 15 Oct 2023
Thank you for this great review, Jodi! We're happy you loved our location and cleanliness. We hope to have the pleasure of seeing you again soon!

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely restaurant options
Stayed 3 nights in Oct 2023
Response from Steffany on 9 Oct 2023
Thank you Jon, hopefully we'll get the chance to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and comfortable accommodations. Service was very friendly and helpful. More expensive than other options but we were celebrating a special occasion.
Stayed 2 nights in Oct 2023
Response from Steffany on 9 Oct 2023
Thank you so much David, we are delighted to see that you've enjoyed your stay and hope to see you again soon!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Steffany on 27 Sept 2023
Merci beaucoup Joanne pour cette note parfaite. Nous sommes ravis de voir que vous avez apprécié notre petit hôtel boutique et avons hâte de vous revoir!

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and very comfortable. Close to lots of dining options and to old Quebec.
Stayed 1 night in Sep 2023
Response from Steffany on 12 Sept 2023
Thank you Catherine for taking the time to share your experience, we hope to have you again soon!

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suite, wonderful location central to so many neighbourhoods. Pure luxury!
Stayed 2 nights in Sep 2023
Response from Steffany on 12 Sept 2023
Thank you very much Shannon, we hope to see you again soon!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a boutique property ,it was very convenient and the personnel super friendly
Stayed 1 night in Aug 2023
Response from Steffany on 8 Sept 2023
Thank you Charles for taking the time to share your experience. We are glad to see that you have enjoyed your stay and hope to see you again soon.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place close to town
Property is well maintained and room was very clean and in great shape. We are older couple and for our taste there were too many electronic conveniences, but that is 21st century after all :-) we had good laughs with lights and toilet controlled by small touch screen. This place is definitely one of the best we ever stayed in. We will be back
Stayed 2 nights in Aug 2023
Response from Éllie on 18 Aug 2023
Dear Igor,Thank you so much for taking the time to leave such a wonderful review of your stay with us! We're absolutely thrilled to hear that you had a great experience at our property. We're glad that the modern features like the lights and the touchscreen-controlled toilets added a fun element to your stay.Please know that your comfort and satisfaction are our top priorities. We truly appreciate your positive feedback and would be thrilled to welcome you back in the near future. If you decide to return, please don't hesitate to share your preferences and needs so that we can make your stay even more enjoyable.In the meantime, we wish you all the best and hope to see you again soon.Warm regards.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and beautiful space. The staff was kind and helpful. Highly recommended
Stayed 5 nights in Aug 2023
Response from Steffany on 14 Aug 2023
Thank you so much Nicole, we are delighted to see that you have enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such kind staff - really went above and beyond and made sure you had the best stay possible!
Stayed 1 night in Aug 2023
Response from Normand Lefebvre on 8 Aug 2023
Dear Lindsay,First and foremost, thank you for taking the time to share your experience with us. It brings me immense joy to read such positive feedback.I take great pride in our dedicated team, and I am thrilled to hear that they ensured your stay was memorable. Going above and beyond for our guests is what we strive for every day.Thank you for choosing Hotel Boutique Ophelia for your stay. We look forward to welcoming you back soon and ensuring that every visit you have with us is as splendid as the last.Warm regards,Normand LefebvreGeneral ManagerHotel Boutique Ophelia

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent! Great service and beautiful room
Stayed 1 night in Jul 2023
Response from Normand Lefebvre on 2 Aug 2023
Cher Ricky,Je tiens à vous remercier personnellement pour cette superbe évaluation de 5 sur 5 concernant votre séjour à l'Hôtel Boutique Ophelia. En tant que directeur général, je suis ravi d'apprendre que vous avez trouvé notre service excellent et que vous avez apprécié la beauté de votre chambre.Notre équipe s'efforce d'offrir une expérience inoubliable à chaque client, et il est toujours gratifiant de savoir que nous avons réussi à atteindre cet objectif. Vos commentaires positifs serviront certainement d'inspiration pour notre personnel.Si vous planifiez un autre séjour dans notre région, nous serions honorés de vous accueillir à nouveau. N'hésitez pas à me contacter directement si vous avez des demandes spéciales ou si vous avez besoin d'assistance pour votre prochaine réservation.Merci encore pour avoir choisi l'Hôtel Boutique Ophelia, et j'espère vous revoir très bientôt.Cordialement,Normand LefebvreDirecteur GénéralHôtel Boutique Ophelia

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly and attentive staff. Rooms are beautifully designed and no detail is looked over. Would highly recommend, and we look forward to staying here again.
Stayed 1 night in Jul 2023
Response from Normand Lefebvre, Directeur. on 27 Jul 2023
Dear Daniel,Thank you for your glowing review and for taking the time to share your experience at Hotel Boutique Ophelia on Expedia.We're absolutely delighted to hear that you had such a wonderful stay with us and appreciated the beautiful design of our rooms. Our team pays great attention to the smallest details to create a unique and enjoyable environment for all our guests, and we are thrilled that this did not go unnoticed during your stay.Your kind words regarding our staff are greatly appreciated. We pride ourselves on providing our guests with friendly and attentive service, and it is always rewarding to hear when we've succeeded.Your high recommendation means a lot to us, and we thank you for your support. It's wonderful to know that you're looking forward to your next stay. Rest assured, we are equally excited about welcoming you back to our hotel.Warm Regards,Normand Lefebvre,General Manager,Hotel Boutique Ophelia.

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 4 nights in Jul 2023
Response from Normand Lefebvre on 25 Jul 2023
Dear Paul,Thank you so much for your perfect rating and for choosing to stay at Boutique Ophelia. We are delighted to hear that your experience with us was "great".Our team strives to deliver an exceptional experience to all our guests, and it's encouraging to know we succeeded during your visit. Your feedback makes all our efforts worthwhile.We look forward to welcoming you back to the hotel on your next visit.Kind regards,Normand Lefebvre,General Manager,Hotel Boutique Ophelia.

10/10 Excellent

Dwight Elvin, New Orleans

Travelled with partner
Liked: Cleanliness, staff & service
The manager was outstanding, very helpful and gave top notch service. The property was maintained, clean and very modern. Most impressive place I’ve ever stayed.
Stayed 7 nights in Jul 2023
Response from Normand Lefebvre on 25 Jul 2023
Dear Dwight Elvin,I am truly delighted to read your glowing review and cannot thank you enough for sharing it. As the General Manager at Boutique Ophelia, it warms my heart to know that I could contribute to making your stay exceptional.Our team is dedicated to maintaining high standards of cleanliness and modernity at the property, so it's wonderful to hear that these aspects caught your eye and enhanced your experience. Your kind words of appreciation make all our efforts worthwhile and inspire us to keep improving.Thank you for naming us the "most impressive place" you've ever stayed. We strive to create memorable experiences for our guests, and it's truly gratifying to learn that we achieved this with your visit.We are eagerly looking forward to your return and promise to make your next stay just as memorable, if not more.Kind regards,Normand Lefebvre,General Manager,Hotel Boutique Ophelia.

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 103. Beautiful mix of old and new. The room is large, comfortable and beautifully appointed. Highly recommend this boutique hotel.
Stayed 2 nights in Jul 2023
Response from Fabio Monti, owner. on 13 Jul 2023
Dear Hilary,Thank you very much for your outstanding review. We are delighted to hear that you enjoyed your stay in room 103 and appreciated the blend of traditional and contemporary styles we strive to maintain.Your comfort and satisfaction are our utmost priorities, so we are thrilled to know that the room met your expectations in terms of space and decor. We always aim to provide a unique and enjoyable experience at our boutique hotel, and it's great to hear that we succeeded during your visit.We appreciate your recommendation and we hope to welcome you back to our hotel in the near future.Best Regards,

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Service and outstanding room. Top Drawer all around
Stayed 3 nights in Jul 2023
Response from Fabio Monti, Owner. on 10 Jul 2023
Dear Rob,On behalf of the entire team at Hotel Boutique Ophelia, I want to extend our sincerest thanks for your fantastic review. We are thrilled to hear that you enjoyed your stay with us and found our service great and the room outstanding.At Hotel Boutique Ophelia, we strive to provide a top-tier experience for our guests, and your kind words truly highlight the efforts we put into making each guest's stay special. It's reviews like yours that motivate us to continue improving and providing exceptional service.We are delighted that you've chosen to share your positive experience on Expedia. This helps prospective guests get a feel for what we offer, and we are confident your review will be a valuable resource for many.We truly appreciate you choosing to stay with us during your recent travels, and we hope we will have the pleasure of welcoming you back to Hotel Boutique Ophelia soon. Please do not hesitate to reach out directly if there is anything we can assist you with in planning your next stay.Best Regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Staff treats you like royalty.
Stayed 2 nights in Jun 2023
Response from Normand Lefebvre, Manager. on 19 Jun 2023
I would like to extend my heartfelt gratitude for your generous feedback. We are absolutely delighted to learn that you had an impeccable experience with us and that our location and staff met your expectations.Here at our hotel, we are committed to delivering exceptional service and ensuring that our guests feel like royalty. Your kind words will be shared with the team as a reminder of the significant impact they make.It would be our honor to welcome you back should you find yourself in our area again. Your satisfaction is our motivation.Warm Regards,Normand LefebvreGeneral Manager

10/10 Excellent

Charlotte

Stayed 2 nights in Jun 2023
Response from Fabio Monti, Owner. on 5 Jul 2023
Thank you for your fantastic review! We're delighted to hear you enjoyed your stay at Hotel Boutique Ophelia. Your praise motivates us to continuously provide exceptional service. We look forward to welcoming you back!

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quebec City Hotel Ophelia
Amazing stay. Boutique hotel so lovely. Staff incredible and friendly. We ate at both restaurants, food delicious and service excellent. Room was modern clean and full of special amenities. Location on a lovely street lined with brownstone buildings. Easy walk to Old City and Saint Jean Baptiste st. Will return.
Stayed 3 nights in May 2023
Response from Normand Lefebvre, Manager. on 8 Jun 2023
Dear Janette,Thank you immensely for your stellar review! We're overjoyed that Hotel Boutique Ophelia's ambiance, friendly staff, delectable dining, and prime location contributed to an amazing stay. Your kind words inspire us to maintain our high standards. We eagerly await your return!Warm regards,Normand LefebvreGeneral Manager,Hotel Boutique Ophelia,Quebec City

10/10 Excellent

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Everything was fantastic. Staff was amazing.
Stayed 3 nights in May 2023
Response from Fabio Monti, owner. on 26 May 2023
Dear Brian, we are profoundly grateful for your perfect rating and kind remarks about our staff. We eagerly anticipate your next visit. Thank you.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very clean and nice room. Service was nice as well. We will come back
Stayed 1 night in May 2023
Response from Fabio Monti, Owner. on 19 May 2023
Dear Amanda, thank you for your generous review! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon.

10/10 Excellent

nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Normand Lefebvre director Hôtel Boutique Ophelia on 18 May 2023
"Merci Nancy pour votre excellente note de 5 sur 5! Nous sommes ravis que votre expérience ait été mémorable. Revenez bientôt!"

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give a rating of 20/10, believe me I would. The rooms are amazing and the service was impeccable ! Highly suggest anyone passing by QC city to pass by this place !
Stayed 1 night in May 2023
Response from Fabio Monti, owner. on 17 May 2023
Dear Roman,Thank you for your exceptional review and the 5-star rating! We are truly humbled by your kind words and thrilled to know that you had such a wonderful experience at our hotel. Your compliments on our rooms and service mean a lot to us, and we are grateful for your enthusiastic recommendation to others visiting Quebec City. It was a pleasure to host you, and we eagerly look forward to welcoming you back to Hotel Boutique Ophelia soon!Warm regards,

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place staff was super friendly we loved our whole experience beautiful room and location only thing is we would have liked more pillow options but I’m sure if we would have asked they would have offered other options but bed was extremely comfortable and room was so clean we really loved our welcoming gifts as well we can wait to come back !!!
Stayed 1 night in May 2023
Response from Fabio Monti, owner. on 16 May 2023
Dear Brenda,Thank you for your wonderful review and 5-star rating! We are thrilled to hear you enjoyed your stay at Hotel Boutique Ophelia, from our friendly staff to the beautiful room and location. We appreciate your feedback on the pillow options and apologize for any inconvenience. During your next visit, please don't hesitate to ask our staff for alternative pillow choices, as we do have various options to accommodate your preferences. We look forward to welcoming you back soon!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the most incredible stay at Hotel Ophelia! The hotel itself is so beautiful — every detail has been well thought out. We loved the customizable lighting, super comfy king-sized bed, luxurious bathroom, and chic decor. The location was perfect — on a beautiful street and a quick walk into Old Town. The two restaurants attached to the hotel, L’Atelier and Ophelia, were incredible — our Tartare dinner at L’Atelier was the best meal of our trip! But what really made our stay at Hotel Ophelia SO wonderful was the hospitality of the staff and the hotel owner, Normand. They went above and beyond to make sure we had everything we needed, often sending us out for the day with a fresh pressed juice or cappuccino. They took the time to chat with us and get to know us, and were incredibly friendly and welcoming. We felt so cared for during our time at Hotel Ophelia! It was the best hotel stay we’ve ever experienced, and will absolutely be back.
Stayed 4 nights in May 2023
Response from Fabio Monti, Owner. on 15 May 2023
Thank you for sharing your wonderful experience at Hotel Ophelia! We're delighted to hear that our attention to detail, customizable lighting, and luxurious amenities made your stay memorable. Our prime location and exceptional in-house restaurants, L'Atelier and Ophelia, further enhanced your visit. We take great pride in our staff's commitment to hospitality, and Normand is no exception. Your kind words mean the world to us, and we eagerly await your return for another unforgettable stay!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Very clean, right on the Grande Allée! Very friendly and helpful staff. A
Stayed 1 night in May 2023
Response from Sandrine on 14 Nov 2023
Thank you for sharing your experience with us, Melissa! We're thrilled you loved your stay, and we hope to welcome you again soon!

10/10 Excellent

Sean

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel - and outstanding restaurant. The people are fantastic too !! Was so well taken care of - Did not want to leave. Will be the 1st place on my list for places to stay when I go back. 5 stars.
Stayed 4 nights in Apr 2023
Response from Fabio Monti, Owner. on 2 May 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had an outstanding experience and enjoyed our hotel and restaurant.Our team takes great pride in providing exceptional service and ensuring that all our guests feel well taken care of during their stay. It is wonderful to know that we were able to create a memorable experience for you.We appreciate your kind words and we look forward to welcoming you back soon. Please do not hesitate to contact us if you need any assistance in planning your next visit.Thank you for choosing our hotel and for giving us a 5-star rating.Best regards.

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay
Stayed 1 night in Apr 2023
Response from Fabio Monti, Owner. on 17 Apr 2023
Hello, with such great customers our work is easy. Thank you very much for the perfect rating. I hope to welcome you again during your next visit to Quebec City.Best regards.

10/10 Excellent

Nathalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, great hotel above restaurant that has great food.
Stayed 2 nights in Apr 2023
Response from Fabio Monti, Owner. on 17 Apr 2023
Hello, Be assured that I will pass on the nice words to our team. Thank you very much for the perfect note. I hope to welcome you again during your next visit to Quebec City.Best regards.

10/10 Excellent

Mikah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Fabio Monti, Owner. on 17 Apr 2023
Hello, thank you very much for the perfect note. I hope to welcome you again during your next visit to Quebec City.Best regards.