Kediaman di Pyrénées Audoises

"Appartement propre et très agréable du secteur"

"Appartement à étage, avec vue sur la vallée et soleil couchant. Grande terrasse. Vraiment agréable à vivre. Par contre manque de propreté.... Nous avons fait le ménage en arrivant... "

"The hotel is located in a quiet, picturesque location. The reception staff is very friendly. However, the hotel itself is far from new. The carpet, furniture, and everything in the hotel are quite worn. My biggest complaint was the room cleaning policy, which requires you to vacuum and mop the floors, dust everywhere, and clean the kitchen and bathroom upon check-out, otherwise you risk losing part of your deposit. I would prefer the cleaning fee to be included in the room price by default."

"Chambre peopre"

"Awful. I stayed at Apart-Hôtel Le Pic de l’Ours and had a very frustrating experience. The hotel advertises WiFi, but in reality it only works in a small part of the building. As I was there for work, this made my stay unworkable. I contacted reception to explain I needed to leave early, but received no response. When I finally spoke to someone (reception is rarely staffed), a refund was refused despite the misleading information. The accommodation itself felt tired, with noticeable noise from...