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"Location is great. Convenient to the cite Breakfast was excellent. Staff friendly and helpful. Would stay again "

"Great hotel in the perfect location in Carcassonne. "

"Expedia promises VIP Access perks but we never receive them. "

"Great staff at the Restaurant"

"I booked this hotel at the last minute and was extremely pleased with my choice. The hotel lobby was large, clean, and inviting, and the receptionist was friendly and very helpful. Our room was large and clean, and the bathroom sparkled. The accommodation was excellent! The downside however was the restaurant. Our dinners were expensive, bland, and the choices were limited at the buffet counter. The service was good, which helped mitigate an otherwise negative experience. I highly recommend this hotel, but would suggest dining elsewhere. "

"Perfect for visiting Carcassonne--easy walk to the medieval city. A nice balcony in our room for sipping wine after a long day seeing the sights!"

"Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation. "

"We arrived around 7PM to a sign with a phone number which we could not connect to. We had to wait around for 20-30 minutes before someone else arrived who was able to help us connect. Then it took another 10-15 minutes before the clerk arrived to check us in. The hotel room was just okay. Nothing special."

"Bathroom was exceptionally small, room was very hot due to air conditioning unit not working. Beds were uncomfortable and pillows were virtually non existent."