Carretera a Punta Sam Km. 5.2, Zona Continental de Costa Mujeres, Punta Sam, QROO, 77400
What's nearby
Punta Sam Ferry Terminal - 14 min walk - 1.2 km
Punta Sam Beach - 14 min walk - 1.2 km
Playa Mujeres Golf Club - 6 min drive - 4.9 km
Isla Mujeres Ferry Terminal - 45 min drive - 8.8 km
North Beach - 45 min drive - 9.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive
Restaurants
Hiroshi Bar - 8 min walk
Don Fernando Lobby Bar - 6 min drive
Restaurant Flamingos - 15 min walk
Caprichos Villa del Palmar - 13 min walk
Davinos - 12 min walk
About this property
Hotel Mousai Cancun Ocean Front Adults Only
Luxury hotel near Ultramar Ferry Puerto Juárez
You can look forward to a poolside bar, a rooftop terrace and dry cleaning/laundry services at Hotel Mousai Cancun Ocean Front Adults Only. Indulge in a massage, a manicure/pedicure and hydrotherapy at the on-site spa. At the two on-site restaurants, enjoy brunch, lunch, dinner and Italian cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 bars and a gym.
Other perks at this hotel include:
2 outdoor pools
Airport drop-off service (surcharge), a 24-hour front desk and concierge services
Beach umbrellas, a porter/bellboy and outdoor furniture
Beach towels, smoke-free property and massage treatment rooms
Room features
All 88 rooms boast comforts, such as private outdoor hot tubs and 24-hour room service, in addition to perks, such as premium bedding and furnished balconies.
Other conveniences in all rooms include:
Hypo-allergenic bedding and down duvets
Rainfall showers, designer toiletries and hairdryers
50-inch Smart TVs with digital channels
Smart speakers, daily housekeeping and desks
All-inclusive details
All-inclusive room rates at Hotel Mousai Cancun Ocean Front Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
Similar properties
Atelier Playa Mujeres - Adults Only - All Inclusive
Atelier Playa Mujeres - Adults Only - All Inclusive
24-hour airport drop-off shuttle on request for a surcharge
Onsite parking includes off-street options
Food and drink
2 bars/lounges
2 restaurants
A poolside bar
Snack bar/deli
Restaurants on site
NOI Ristorante Italiano
The Rooftop
Things to do
2 outdoor pools
Full-service spa
Gym
Conveniences
24-hour front desk
Gift shop/newsstand
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Outdoors
Beach towels
Beach umbrellas
On the beach
Outdoor furniture
Rooftop terrace
Full-service spa
16 treatment rooms
Aromatherapy
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
Smooth flooring in room
More
Built in 2024
Smoke-free property
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
50-inch smart TV with digital channels
Pay films
Smart speaker
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning
Desk
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Property is also known as
Mousai Cancun Ocean Front
Hotel Mousai Cancun Ocean Front Adults
Hotel Mousai Cancun Ocean Front Adults Only Hotel
Hotel Mousai Cancun Ocean Front Adults Only Punta Sam
Hotel Mousai Cancun Ocean Front Adults Only Hotel Punta Sam
Frequently asked questions
Does Hotel Mousai Cancun Ocean Front Adults Only have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Hotel Mousai Cancun Ocean Front Adults Only?
As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at Hotel Mousai Cancun Ocean Front Adults Only on 30 Jun 2025 start from RM 1,582.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Mousai Cancun Ocean Front Adults Only pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Mousai Cancun Ocean Front Adults Only?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Mousai Cancun Ocean Front Adults Only?
Checkout is at noon.
Does Hotel Mousai Cancun Ocean Front Adults Only provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per vehicle applies.
Are there all-inclusive benefits at Hotel Mousai Cancun Ocean Front Adults Only?
Some rate plans available at this hotel are all-inclusive.
Where is Hotel Mousai Cancun Ocean Front Adults Only located?
Nestled on the beach, this Punta Sam hotel is within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Mousai Cancun Ocean Front Adults Only Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My wife and I hadn't been at an all exclusive for at least 10 years following multiple disappointing 5 star experiences.
We decided to give Hotel Mousai a try for a short 5 day trip to wind off and get away from our kids.
We were overwhelmed by the quality of everything Mousai has to offer.
Room was great, staff was great, rooftop terrace was amazing with a nice chill vibe, NOI restaurant serves premium food and drinks.
Other guests were respectful and quiet but still ready to have fun.
You cannot go wrong at Mousai and we will definitely go back.
This place was okay, but tiny little fixable details just kept dragging it down to the point that I wouldn’t recommend staying there.
Their little iPad controllers in the rooms barely work, and with no physical controls on the walls you are left without crucial things like fans so we were waking up in a pool of our own sweat every morning. We had to cover 10 different little blinking lights all over the room at night.
Staff linger in your room when delivering food to the point you have to tell them to leave. Staff told us one price multiple times, only to be uncharged by nearly 100% for things like the spa. The hotel called one of the scam cartel taxis that cost 150 dollars for a short trip for us. Even had a firework lit in my face by a waiter at dinner for my birthday without warning. Inhaling a bunch of toxic firework exhaust was not what I ordered for dinner.
We had fun regardless. Just a bunch of really silly things that could easily be fixed. Its new development, so plenty of time to improve